I’ve been thinking a lot lately about business leadership.  What makes a good leader today?

As luck would have it, I recently watched The Founder, starring the underrated actor Michael Keaton as Ray Kroc, the “founder” of McDonalds.  Turns out, stealing the McDonalds brothers’ intellectual property and last name aside, Ray Kroc had some pretty good ideas about leadership that ultimately led to the success of the company and can still be applied today.

Side note: yes, I know McDonalds is not doing great right now and other restaurant chains are, ahem, eating their lunch. But, at the time, Ray Kroch was able to capitalize on a few key ideas to great success.

How are you going to steer this ship?

A Good Leader Takes a Step Back

The McDonald brothers, the original founders of McDonald’s, spent years perfecting their “Speedee Service System,” the assembly-line style fast food kitchen we all know today. They cut down on costs by eliminating wait staff and paired down their menu to the top-selling items – burgers, sodas, shakes, and fries.

Their first foray into franchising was a disaster. It was difficult for the brothers to control quality standards because 1) they were in California and franchisees were far away in a different city or state and 2) they hardly ever ventured outside of their original location.

So, you can imagine their consternation when Ray Kroc, who they trusted to create and supervise their second attempt at franchising, started suggesting new menu items, sponsorship opportunities, and that the brothers should expand the franchise even more. Who was this yahoo to tell them how to tinker with their creation?

It is a difficult thing to go from working in your business to working on your business, to giving up some control and letting others take on the day-to-day details and hands-on work. It’s a risk – what if a staff person comes back with less-than-stellar work? You have spent all this time growing your business and now you’re just supposed to what, give up the reins?

In a word, yes. In three more words, a little bit. What the movie makes painfully clear is that the McDonalds brothers were never going to grow their business to the fast food behemoth it is today by themselves. They needed right leadership, and the right people, to grow and they needed to let those people take the lead.

Finding the Right People Is Worth It

Initially, Ray sold McDonald’s franchises to a few friends from his country club. This was not a great success. They changed menu items without consulting him first. Burgers were overcooked. Locations were messy. And what was worse, they did not care. Their livelihood did not depend on these restaurants and so they let standards slide.

Ray then decides to fish for the right franchisees in different waters. He found them in VFW halls, American Legions, Shriners Clubs, churches, and synagogues. He sold franchises to regular, working-class people who were willing to work hard and had some skin in the game.

The lesson in all of this: finding the right people is tough. But, hiring the wrong people can be a costly mistake. Is it time to expand your talent search?

Leaders Work on Growing Their People

Let’s be clear: Ray Kroc was not a nice guy. But, he knew good talent and ideas when he saw them.

Ray didn’t immediately squash new ideas from his staff, he tested them out first. He took chances on people who might otherwise be overlooked, because he liked their work ethic. His original Director of Operations, Fred Turner, started out on the line of one his restaurants. Ray initially took interest in him because he literally liked the way Fred flipped burgers.

Ultimately, good leaders grow people. And by growing their people, they grow their business.

A Strong Brand is Worth a Lot ($2.7 million in fact)

Ray Kroc understood the value of a strong brand. He knew that even more than burgers and fries, McDonalds was selling the chance to spend time with your family, a sense of community, a slice of Americana. He also knew he could copy the Speedee Service System all the wanted, but no one was going to go to a restaurant named after him. Kroc’s doesn’t quite have the same ring as McDonald’s.

This is the point in the movie where things take a dramatic turn and we see Ray basically bullying the McDonald brothers into selling their very name to Ray for $2.7 million.

While I don’t advocate bullying, I do suggest looking at your brand and identifying what makes you stand out from the pack. In a world of increasingly commodified goods and services, what is special about your company?

Its an old saying, but its true: what got you here won’t get you there. The things that make a business owner successful at first –a great product or service, hard work, attention-to-detail – are not enough by themselves to take a business to the next level.

To level up, business leaders must step back from the day-to-day, find and grow the right people, and cultivate their brand.  What steps are you taking to get to the next level of your business?

Isn’t it hard to believe that Q1 is already in books? Nevertheless, the time has come to analyze topline sales for the first quarter of 2018.

Why is this analysis so important, you ask? Demonstrating the value of your marketing and sales efforts by evaluating ROI is paramount for our client partners. And for our own business as well!

Take a look at these four things If your topline sales weren’t what you anticipated:

1. Were your marketing efforts consistent? Think consistency in creative, messaging and delivery. All are important, together with frequency, which is critical as well.
2. Are you proactively managing and following up on your sales leads? This oversight can be accomplished in a few ways, depending on resources (time, money, people, etc.). Something as elementary as an Excel workbook can be updated daily and analyzed weekly. Some of our clients chose other management tools, such as Hubspot, Pipedrive and Zoho. Maximize technology if it makes your business (and you!) more efficient and more profitable.
3. Are you communicating clearly with your internal audiences, and are they on board? Starting from the inside out is critical to the success of any strategy. Conviction is key. Make sure you have your internal champions. The team must understand the “why” and articulate strategy, initiatives and messages clearly. At every touch point.
4. Are your initiatives relevant and persuasive to your target audiences? Make sure you are connecting with your prospective and current clients and customers. Create an emotional connection. Be relevant. People will be predisposed to your brand and business if they are made to feel something.

Albert Einstein once said, “Insanity is doing the same thing over and over and expecting a different result.”

If your topline sales aren’t where they need to be, then let’s take a look at the possible reasons. We are here to help.

Peace. Out. And most importantly, rock on!

All year we’ve been talking Pick Six to celebrate six years of Rockin’ the Front Porch! So, for our sixth and final newsletter of 2017 we have Six Things You Must Do Before 2018 – and each of them should only take you about six minutes. 

Friends, can you spare 36 minutes to finish the year strong?

Pick Six

1. WRITE a quick thank you message to a special client that made a difference for you in 2017. Here’s ours:

Thank you, Faith Family Academy, for trusting us to solidify your brand and your messaging and lead you in spreading the word about your fantastic school! You inspire us daily and we love being your marketing partner.

2. SCHEDULE a breakfast or lunch with someone you consider to be an important counselor or mentor. Pick up the phone and call that person right now!

Patti Johnson, be expecting my call!

3. DOWNLOAD an app that enriches your personal or professional life. We love the concept of beginning the year with meditation as a means for focus.

Headspace is our meditation app of choice. Their tagline, “A few minutes could change your whole day” sums it all up!

4. FOLLOW a new social media site to learn something new. Resolve to use your time wisely in 2018! Here is a marketing expert we love to follow on twitter:

We love Robert Caruso’s twitter @fondalo – he is the real deal!

5. DONATE online to a worthy charity with a quick visit to their website and a final tax-deduction for you in 2017.

Catch Up & Read is a great choice in the Dallas community!

6. CALL a small business. Enlist their help in refreshing that website, learning about SEO, writing a blog, or updating your social media … and we just happen to know a really great choice for this!

Front Porch Marketing can help!

Write. Schedule. Download. Follow. Donate. Call.

Pick six.

Rock your holiday, friends! We’ll be back in January with seven ways to seriously improve your online presence in 2018.

Every year at this time, I sit down to write a blog that adequately expresses the gratitude I have in my heart. And the truth of the matter is, I struggle to find words weighty enough.

Friends, I am beyond thankful.

I am thankful that …

• my dream of forming a company to do work that I love, every day, has become a reality.
• my team of amazing professionals are not just co-workers; but also parents, warriors and above all else, friends.
• I work for and alongside amazing client partners who value what we do, follow our lead and in turn, inspire us to grow and evolve.
• the structure of my professional life allows me to be present for the important moments in my personal life. And I am proud that my entire team is able to do the same.
• I have a loving husband who values and appreciates me.
• I have strong, healthy, independent, amazing children whose successes bring me more joy than I thought imaginable. Don’t even get me started on this one. I am so grateful.
• my entire family, but most specifically my parents, whose unending support and involvement in my life means everything.

I am thankful, friends. Beyond thankful.

Thank you, all of you, for making my personal and professional life rich and meaningful. My heart is full.

Happy Thanksgiving to you and yours.

It’s exciting when strong business and non-profit leaders recognize they need a marketing partner to help them achieve their goals. We love partnering with these leaders on singular campaigns and initiatives that achieve immediate results.

However, these initiatives in and of themselves are not enough to sustain the brand awareness or momentum necessary to meet the larger goals.

These industry leaders often have a strategic plan in place; however, they shrug off the notion that they also need a marketing plan to complement their strategic plan.

What’s the difference?

A Strategic Plan vs. A Marketing Plan

A strategic business plan focuses on the staff, financials and operations of the overall business or non-profit organization. It is operationally-based, and outlines goals for the year. Therefore, the plan helps develop competitive strategies for the business or non-profit organization.

A marketing plan complements the business plan. It details key messages, marketing goals, industry research, competition, target markets, price points, strategies and key tactics. The tactics may include advertising, content marketing, SEO and referral programs. We also consider networking initiatives, social media, website enhancement, direct mail, email marketing and more.

The plans work in conjunction and complement one another. I could drone on for hours about this. Each is essential to a successful business or non-profit — you need both.

A successful marketing plan will build your business, develop your network, create a buzz and pay out. Hence it conveys:

• who you are
• what you are interested in
• that you have an established brand and product suite they must have and will tell all their connections about

Front Porch Marketing will develop a marketing plan that includes an audit of existing marketing efforts and materials and provides specific, recommended marketing tactics and strategies. Our team is driven to define targeted strategies to targeted customers.

We love to be a part of great teams and learn from great leaders. So holler if we can help you!

Hey, business owners, have you ever thought about what the “American Dream” is? Have you ever thought about what it means to you?

Over the weekend, I was honored that my son selected me to interview for an English essay about the American Dream. I am certain that it had absolutely nothing to do with proximity, nor did it matter that I respond very nearly to his beck and call (I know that it comes as a shock to many who know me that I can be a beck and call girl, but I digress).

The interview humbled me, and I found it to be a very thought-provoking exercise. The questions he posed to me:

1. In your own words, what is the American Dream? What does it mean to you?
2. Do you see the American Dream in your own life? Has it motivated you, influenced your decisions?
3. Over the course of your life, have your own dreams changed? In what ways?
4. How would you define a “successful” life? What’s most important?
5. Which generation – yours or your parents’ – has had a better life?

My answers were as follows:

1. The American Dream is the right to freedom, choice, justice and prosperity. For me, the American Dream means living in a place where we are free and are treated fairly. It also means the right to have multiple, differing opinions; and those opinions are respected and acknowledged, and actually make us better and stronger as a nation. Having the opportunity to prosper and start my own business are also part of what the American Dream means to me.
2. I see the American Dream in my life every single day. I am married to the man I chose to be married to and have two healthy, happy, wonderful children who attend schools we selected for them. We practice the faith of our choice. I started and have owned Front Porch Marketing, my business, for almost seven years, which not only helps my family financially prosper, but also helps those that work with me contribute financially to their households. I am also extremely lucky to partner with clients that work for start-ups, small to mid-size businesses, organizations and franchisees who themselves are living the American Dream. Daily, I am inspired by my family, team and clients. Because I am mindful of the fact that in other countries, many people, especially women, are not allowed the opportunities I am, I honestly count my blessings every day.
3. Some of my dreams have not changed, like having a family, giving back to our communities, and being successful professionally. Over the course of my life, others dreams have changed. I dreamed of owning the first company in which I worked. That didn’t happen, because I was hired away from that marketing company by a client that I managed. My dream then became to climb the corporate ladder and become the Vice President of Marketing for that company. Ticked that box. Then, I pivoted and started Front Porch Marketing. And it has been the absolute best part of my professional journey to date.
4. A successful life to me is being happy, healthy, kind, empathetic, resilent and respectful; having a strong sense of self; raising responsible, happy, kind, humble, respectful, empathetic, resilent children; giving back to others in need, and providing for the needs of my family.
5. I really don’t think it is up to me to judge if my generation or my parents’ generation had a better life, because it’s like comparing apples to oranges. And, because our world since 9/11 changes at light speed, in addition to constant emerging technologies today, our generation is more complicated; but I think one could make an argument for either

So why did I ask business owners to answer these five questions?

A perspective check-in is always a good thing, and I hope this exercise inspires you as much as it inspired me. Be well, friends; and keep livin’ the dream.

P.S. We can help you keep livin’ the dream by growing your topline through strategic branding and marketing, so call, email or text us today!

Research, branding and reboots … The latest version of our own Pick Six (for six glorious years in business, natch …) finds us walking our own proverbial yellow brick road in search of marketing nirvana.

We always say (but it bears repeating), marketing is more art than science. Finding the perfect mix of marketing strategy and tactics that will deliver the biggest impact for clients is never a one size fits all exercise – it’s a bit of a journey! And we have to admit … we absolutely love the journey.

Research, branding and reboots, oh my!

Enjoy these exciting and fulfilling stops along the way:

1. Research and Branding – The research and brand architecture exercise that we are undergoing with Mister Sweeper gives us serious back to basics euphoria! We live for this stuff, friends.
2. Newsletter Refresh and Reboot – We love giving a long-standing client a refresh, and the end result is fantastic! Check out the latest Corps Team Client newsletter. Phenomenal!
3. Blogging – We can’t say enough about blogging and the importance of it in your content strategy. Blogs we love include, but aren’t limited to, The GEM, TodoModo Group, PeopleResults and Feizy.
4. Learning – The Chief Rocker’s association with Vistage continues to be an invaluable one. Lots of great ideas were shared recently by Communications Specialist Michael Allosso, who was the guest speaker at a business owner’s event.
5. Team Straight Talk – Even when our Rockers aren’t delivering the skinny ON the Porch, they are telling it like it is OFF the Porch. Check out Tara (aka The Rock) in The Dallas Morning News.
6. New Connections – We love that our clients and friends spread the word on our behalf! Meeting with new people and prospects to see if we can help is always a charge.

Thanks for walking our yellow brick road with us, friends! We continue to be thankful for each and every one of you.

Join us elsewhere if you want jams: Twitter, Facebook, Instagram and LinkedIn!

This is my brother, pictured with my son, who adores police officers, because of my brother. He is a husband, a son, a grandson, a brother, the BEST uncle, a nephew, a cousin, and a soon to be (within days) daddy. He is also a police officer. He signs up his days and nights to care for the citizens he has sworn to protect and serve. He answers calls that could cause him harm. He answers calls that save others from harm. He investigates accidents. He protects motorists and protestors from traffic accidents. He is a good police officer. His intentions and morals are good and without regard of race, as are most police officers.

His life matters to his wife, to his son, to our parents, to me as his sister, to our Mimi, and to my children who look up to him with the greatest love and admiration.

He is the best of the best and is a police officer.

He is one who will teach the next generation how to love one another despite our differences.

Through his actions he will continue to teach my children, and his, what it means to serve others – even those who hate him only because of the uniform he wears. Without him, many lives could be lost, all while he risks his own.

He serves as a personal and living reminder that each of the people who choose to risk their safety for others is a loved one, as are those whose lives have been lost at the hands of a police officer, with or without cause.

We have to love one another. We have to serve one another. We have to learn to respect and honor one another. We have to forgive one another. We have to protect one another – for He holds ALL in the palm of His hands.

Melissa Tyra is a wife, mom, lover of animals, food, wine, reading and travel. She is also someone we love very much and deeply respect.

Truth be told, my favorite diamond comes with four bases and a mound. I am always sad when another season of spring baseball is over. With each and every season, lessons and opportunities to grow on and off the field present themselves. Here were our top lessons learned this season:

1. It’s Not Over Until the Last Out – A team in my eldest son’s division had just an “ok” performance in regular season, but took everyone by surprise when they won the championship game. When you talked to the coaches, they credited their success to playing to their strengths, staying positive, never giving up, practicing and sticking to their playbook. Applying strategy and putting in the work paid off for this team.
2. An Ounce of Encouragement Wins Every Time – One of our players was on the receiving end of a lot of negativity from the coaches and teammates. Changing the narrative to encouragement and positive reinforcement instantly improved his play! Inclusion, encouragement and positive reinforcement are game changers. He ended the season by saying it was the best one yet and he didn’t want it to end. Actions and words have tremendous power. Make a difference with both!
3. Know the Rules – Seems to be an obvious statement, but knowing the rules is always important – in business, sports, home and school. Know the rules and play by them. We had teams check us (bat sizes, mound distance, etc.) and, if we had not been following the rules, this might have been an issue. An opposing team jumbled their line-up and it resulted in two automatic outs … they ended up losing the game; and while one can never say for certain, that situation appeared to be the momentum changer.
4. Embrace the Fail – Baseball is a game designed for you to fail. I love that simple fact. Every play there is one win and one fail. There is a tremendous amount of pressure on every player; but if applied correctly, it can result in lifelong lesson. It’s not if you fail, it is how you recover from the failure. So you strike out … what happens next? You hit a two-run homer. Fail. Learn. Progress. On repeat.

We love baseball. It connects our family. We invest our time together because of the lessons learned on and off the field. These lessons are easily adapted into business and life.

What’s your business’ game plan? How can we help you win? Let’s play ball!

Bidding farewell to my days as an intern Front Porch Marketing has led me to take a stroll down memory lane.

I remember the day my sister-in-law called me about an incredible internship opportunity with the company that she just began working for, Front Porch Marketing. She knew that with my marketing and entrepreneurial management background, that this company would be a great fit for me. Not everyone is given the chance to work for such a wonderful company that truly supports you and wants to watch you grow and learn, and I am grateful.

I began my adventure with Front Porch back in October of 2016, and as I reminisce about my time here, there is nothing but a smile upon my face. Throughout my experience, I have three major takeaways that I would like to share:

• Culture. Front Porch has such a unique culture that highlights the entrepreneurial spirit in every rocker. It is completely open and collaborative, and everyone is encouraged to share their ideas. Whether it was the meetings, get-togethers to celebrate important life events, or just the occasional phone call to check in and see how you are doing, Front Porch’s culture truly exemplifies a family.
• Opportunities. The Porch gave me the opportunity to form and maintain relationships with clients, learn about different marketing measurements and tactics, and to perform my daily duties with autonomy. I was invited to listen to speakers, go to networking events, and even create videos for the company. The rockers were always flexible with my school schedule and wanted me to embrace any opportunity that I could.
• People. Some say, wherever you work, it is all about the people; this is completely, positively, absolutely TRUE! It is not just about the people you work with on a daily basis, it’s also the clients you are given the chance to work with, and your family and friends that cheer for you. I have had a lot of special people walk into my life throughout my time at Front Porch which has, in turn, made me the hard worker that I am today.

After my experience at Front Porch, it made me open my eyes to what I wanted in a company that I would potentially work for. Front Porch has taught me so much and I cannot thank all of the wonderful rockers that helped me along the way. For now, it is a farewell, but I will always come back to rock on the porch with ya’ll.