You’ve just completed a big project — you’ve rebranded your business. Congrats! The brand is new and sparkling. It resonates with your team, clients and advocates. Your team and you, business owners and leaders, have all invested many resources, time and money and other things into this company. There is momentum after you rebrand, and internal teams are ready to communicate the new brand. Those whom you have announced the rebranding to are applauding.

Rebranding Is an Investment

Remember, you have invested in a new logo, so make sure that you show it off in all the right places. You’ll want to champion your brand to not just employees, but to advocates, associations and other external allies.

• Launch event for internal team to get the team excited about the rebrand
• New branding materials for internal and external  presentation of your brand
  • Collateral materials including business cards and letterhead
  • Team uniforms and swag
  • Building and conference room signage and materials
  • Website
  • New networking groups and associations to join
• A marketing plan and new messaging plan to communicate the new brand

What’s Next After You Are Rebranded?

For heaven’s sake, don’t stop there. Marketing is what’s next. Just because you have built it doesn’t mean they will come. Don’t pull back on marketing efforts. It’s time to really put that rebranding effort to work!

At a minimum, if you have updated your brand, enable your marketing and advertising partner to do the following:

1. Internal Engagement — Continue to foster your brand advocates. Investigate new ways to infuse your brand into your company culture and daily activities, i.e., invoices, customer communication, etc.
2. Digital Marketing
   1. Website — After your initial website build, continue to add new content
   1. Content Strategy — Include organic social posting and blog posting at a frequency your agency recommends
   1. Email Marketing — Clients and advocates want to hear from you. Do you have an email tool, template and plan to deploy? Remember, content should be news to use, not all about you. Help your audience.
   1. Paid Digital Strategy — Continue to challenge your existing digital partner to deliver on your investment. Listen to your marketing partner, as this world moves fast and they have their fingers on the pulse of the market.
3. Collateral — New opportunities beyond your basic package after you’ve rebranded, and will be identified as you move forwarded if your team and agency are in sync and communicate on a weekly basis.
4. New Opportunities —  These will be based on feedback from your team and you on what is working and what isn’t. There will always be new opportunities to explore. Decide what fits your brand and timing.
5. Monitor & Optimize — Our world is changing at the speed of light. Your marketing team is at the forefront of this and monitoring new opportunities. Ask them to provide continuous feedback on how your business can benefit from the latest and greatest advances.
6. So much more — With your agency you might explore traditional marketing, PR and Media Relations, Activations, Promotions and more.

Being Rebranded is Just the Beginning

Overall, please do not invest in rebranding if resources do not exist to execute on it for the long term. A new logo isn’t the end-all-be-all for your business success.

Want to learn more? Then we are happy to chat. Email julie@itsfrontporch.com.

Artificial intelligence isn’t just transforming marketing, it’s reshaping what it means to be human in a digital world. Over the past several months, I’ve explored AI through the lenses of philosophy, business strategy, and customer experience. What I discovered is simple but powerful: AI doesn’t replace the human role; it sharpens it.

As automation accelerates, the uniquely human skills, empathy, intuition, creativity, and judgment, become even more essential. The marketers who thrive in the next decade won’t be the ones who resist AI, but the ones who learn to orchestrate it.

AI and the Question of What Makes Us Human

One of the most surprising parts of studying AI is how quickly the conversation shifts from technology to identity. When systems become predictive enough to anticipate our needs, preferences, and behaviors, people instinctively push back, a psychological response known as reactance.

As Andy Murray, of Saatchi & Saatchi, emphasizes, AI can scale intelligence, but it cannot scale empathy, nuance, or meaning. It can generate content, but it cannot understand context. It can optimize, but it cannot care.

That distinction matters. Because the future isn’t about competing with AI, it’s about orchestrating it. Humans define the mission, the boundaries, and the values. Artificial Intelligence executes. The real risk isn’t that AI replaces us; it’s that we forget what only humans can do.

AI’s Impact on Modern Marketing

Marketing is undergoing a seismic shift. What used to be manual, content creation, targeting, optimization, is now increasingly automated. As Josh Bruns, of Genesis, shared, brands are already using AI to generate endless creative variations, tailor messaging to micro‑audiences, and build agentic shopping experiences where this tool makes decisions on behalf of consumers.

This doesn’t eliminate the marketer. It elevates the marketer.

AI handles production. Humans handle judgment.

The competitive edge becomes the ability to guide AI, to bring taste, strategy, and emotional intelligence to a world where content is infinite but meaning is scarce.

The Human Advantage

Here’s the truth that kept resurfacing throughout my research:

Artificial Intelligence accelerates the work, but humans elevate the meaning behind it.

As automation takes over research, production, and pattern recognition, the human role becomes more, not less, important. The future belongs to people who can pair machine speed with human understanding to build deeper relationships, make smarter decisions, and create more impactful work.

AI is the engine powering execution. Humans remain the driver, setting direction, values, and purpose.

The digital marketing world is a crowded space, but brand loyalty is always a priority. Between flashy social media ads and endless influencer “must-haves,” consumers are constantly being told what to buy. But today’s shoppers have an internal authenticity filter. They can tell the difference between a brand that truly shares their value and one that is just wearing a green hat for the day. 

Marketing isn’t about finding a “lucky” viral moment. It’s about building a brand foundation that stays solid long after the festivities are over. 

Brand Loyalty is the Real Treasure 

Your core values shouldn’t just be a decorative clover. They need to be the roots: 

• Product quality 

• Customer transparency 

• Social responsibility 

• Community engagement 

• Long-term vision 

When a company uses values as a temporary costume of brand loyalty, people notice the inconsistency. Think about your favorite local store. If you love them because they support “local craft,” but they suddenly start sourcing cheap, low-quality materials to save money, the charm disappears. That disconnect doesn’t just lose you a sale; it loses you a supporter. 

The Test of the Rainbow in Your Brand

Todays consumers don’t just buy “stuff.” They buy an identity. They want to support brands that act as a mirror of who they are and what they care about. 

The real test of a brand isn’t how it acts when things are easy. It’s what happens when the “luck” runs out. When faced with a supply chain crisis, public mistake, or another business challenge, a company has two paths: 

• Take the shortcut to protect this month’s profit. 

• Take the long road that stays true to their brand promise. 

The brands that choose the long road are the ones that build a loyal community. When a company sticks to its word even when its the longer or more expensive route, consumers realize those values weren’t just a public relations stunt, but they were real – authentic and true to the brand. 

Marketing That Grows Brand Loyalty

Great marketing shouldn’t be a separate department from your mission. It should be the voice of that mission. 

When your brand values are non-negotiable: 

• Your ads feel like a conversation. 

• Your brand voice sounds genuine. 

• Your customers become your best advocates. 

In a world full of noise, being authentic is your biggest advantage. The brands that lead with their heart and stand their ground are the ones that find the real pot of gold: long-term, unbreakable trust and brand loyalty. 

When you are 15, you have found who you are supposed to be — your strengths are shining. And at 15, you’ve found the clients, team and partners that help you thrive. Not just survive. It’s true!

Front Porch Marketing is so honored to be in business for 15 years. So we are celebrating this month. To that end, we’d like to share some super-secret strengths in the branding and marketing world right now. Maybe some of these will help you move your business forward this year.

Here are five strengths to consider for our Crystal (15^th) Anniversary. And for the rest of 2026. Cue the Mirrorball!

Your Business Strengths Shine in 2026

Branding Strength

Branding continues to give companies a leg up, and even more so. We are so grateful that businesses recognize that brand strategy and a clearly defined value proposition differentiate them. These businesses are seeing results for being strategic and mindful.

AI For Good

Use the strength of AI for good, not as a distraction — Business leaders and owners are spending time researching, building their own tools for their websites, or saying that AI is going to eliminate their company in the future, and other things.

Don’t use AI as a distraction. We have heard from CEOs and Presidents of companies they have spent more than half their day asking Large Language Models (LLMs) all the things. While you are doing this, who is minding the gap of your business, leading your company and inspiring your people?

AI can be an advantage to all of us. We can use it as a tool to free ourselves up to spend time on more strategic, creative work.

Strong Content Marketing

Choose authentic humans sharing storytelling for the win. Want to learn more? We are here to share.

Short-Form Video For The Win

Short form is a strength in 2026. In fact, video leveraged a strong ROI by 93% of marketing firms that used it, according to HubSpot, and its where more marketing teams are going to in 2026. We can help build your strength in video. Think about those that are looking at Instagram stories and YouTube videos.

Benchmarking Your Efforts

It’s important to measure results. Benchmark your marketing and advertising results and your marketing and advertising spending. How? Adopt weekly and monthly KPIs. Quickly understand and benchmark what is working and what isn’t.

Business owners and leaders we work with typically don’t have the bandwidth to do this. So, we do this for them. This valuable information can steer the year. Question your marketing partners if what you are investing in isn’t returning the results expected.

Your Success Is Our Strength

Back to our 15^th year — Hooray! Thank you to our team, clients and advocates past, present and future. We couldn’t do this without y’all. We have had the time of our life fighting dragons with you. Wearing all of the friendship bracelets. Continuing to celebrate the wins and grow our businesses together.

Confetti falls to the ground.

Consumers today are exposed to more advertising than ever before. From TikTok ads to influencer partnerships to sponsored search results, marketing is constant, and so is consumer awareness. Audiences are getting smarter. They can tell what values a brand genuinely believes in and when it’s simply hopping on a trend from it’s promotions.

Because of that, marketing cannot just be creative, it has to be rooted in non-negotiable values.

Values Are the Foundation

Core values should influence everything:

• Product development
  
• Brand voice
  
• Partnerships
  
• Target audience
  
• Campaign messaging

When values are treated as a strategy instead of a company foundation, inconsistency becomes noticeable.

Think about your favorite brands. If you perceive them to stand for inclusivity, inspiration, and connectedness, how would you feel if their newest campaign suddenly excluded entire communities? That disconnect doesn’t just feel off, it feels dishonest.

Trust is fragile. Once broken, it’s difficult to rebuild.

The Real Test of Values

Today’s consumers don’t just buy products, they buy products that feel like an extension of themself. They support brands that reflect their beliefs, identities, and aspirations.

The true test of a brand’s authenticity isn’t during a successful campaign. It’s during conflict. When faced with backlash or financial pressure companies often have a choice:

• Make the decision that protects short-term profits
  
• Or make the decision that aligns with their core values

The brands that choose alignment build long-term loyalty. When companies choose otherwise, consumers quickly realize that their “values” were simply PR statements.

Marketing that Stems from Values

Marketing should not exist separately from company values. It should be an extension of them.

When values are non-negotiable:

• Messaging becomes consistent
  
• Brand voice feels authentic
  
• Loyalty becomes emotional

Emotional loyalty is far more sustainable than short-term conversions. In a world oversaturated with ads, authenticity is a competitive advantage. Brands that lead with what they believe in and stand by that when it’s difficult are the ones that gain customers long term trust. 

The best marketing doesn’t feel transactional, it’s really love. It feels intentional. Considered. Human. At its core, great creative work is rooted in love. Love for the craft, caring about the message and most importantly, caring for the people on the other side of it. When brands lead with that mindset, the work resonates more deeply and the message lasts longer.

In an industry built on deadlines, deliverables, and data, it’s easy to forget that love still plays a critical role in effective marketing, design, and strategy. Since it’s close to Valentine’s Day, we thought we would remind you.

Love the Craft to Do the Work Well

There’s a difference between producing content and crafting it. Loving it. The latter takes time, curiosity and pride in the details.

Loving the work means:

• Choosing words carefully instead of settling for filler
• Designing with intention, not just jumping on trends or settling for trite
• Thinking through strategy instead of jumping straight to execution

When teams genuinely enjoy what they do, it shows up in the final product. The work feels thoughtful instead of rushed, confident instead of generic. Audiences may not know why it feels better but they can definitely feel the difference. It’s love.

Showing Love For Your Audience Means Making It About Them

One of the biggest shifts brands have to make is moving from “What do we want to say?” to “What does our audience need to hear?”

Loving your audience means:

• Respecting their time with clear, concise messaging focused on them
• Understanding their challenges before offering solutions
• Speaking in a voice that feels approachable, not know-it-all

When messaging is built around empathy and love for the audience, it stops feeling like marketing and starts feeling like service. The most effective brands don’t talk at people, they listen first and then respond. They’re helpful. They’re kind. They’re loving.

A Strong Brand Voice Is an Act of Love and Care

A brand’s voice is often the first relationship it builds with its audience. When that voice is inconsistent, overly polished or impersonal, trust quickly erodes.

Brands that love and care invest in:

• Defining a voice that reflects their values
• Writing copy that sounds human and relatable
• Staying consistent across channels and touchpoints

A thoughtful brand voice signals reliability. It tells the audience, “We know who we are and we respect you enough to show up clearly every time. Because we love you.”

Strategy With Heart Is Strategy That Works

Data and insights are essential of course, but remember that they’re not the whole story. The strongest strategies balance logic with intuition and empathy. Look at your audience, your research, your approach through the eyes of love.

A strategy with heart means:

• Looking beyond metrics to understand behavior (not just demographics, but psychographics)
• Asking why people respond, not just how
• Creating work that feels relevant, not opportunistic

When strategy is grounded in a genuine understanding of human needs and motivations, creative work becomes more meaningful and more effective. It’s a demonstration of not just your love of your product or service, but your care for the people you are helping with your product or service.

Doing Work You Believe In Changes Everything

When teams care about the work, the audience feels it. At Front Porch Marketing, we always say we are doing what we love, with people we love, while we take care of our loves. That’s our thing. We help clients who really care about their audience, and their audience loyalty grows. When marketing is rooted in connection rather than noise, it earns people’s attention instead of demanding it.

At the end of the day, the most impactful marketing isn’t built on cleverness alone, it’s built on intention, empathy and a real respect for the people it’s meant to reach. It’s built on love. Because when creative work comes from a place of caring, it doesn’t just perform better, it means more. And isn’t that why we do what we do?

In a world of crowded inboxes and constant notifications, effective Customer Relationship Management (CRM) in the form of email and text messaging isn’t about sending more, it’s about sending smarter. Whether you’re communicating through email or text (SMS), the goal is the same: deliver the right message, to the right person, at the right time.

CRM channels like email and text are powerful because they’re personal. These messages land directly in someone’s inbox or phone, making relevance, timing and clarity absolutely critical. Start with some best practices to help your email and text campaigns connect, engage and convert.

Start With Segmentation For Stronger Email and Text Messaging

Before you write a single word, define who your message is for in each particular instance. Generic messaging leads to generic results. But specific messaging for a specific set of people generates tailored results that the receiver will find to be helpful and motivating. Segmentation can be based on:

• Past purchases or behaviors
• Engagement history
• Location or timing
• Lifecycle stage (new lead, active customer, lapsed customer)

Write Like a Human in Email and Text Messaging

People don’t want to read corporate language in their inbox or texts. CRM messages should sound conversational, clear, and approachable. Even in B2B environments, friendly and direct almost always outperforms formal and vague. For both email and text messaging try to:

• Use short sentences and simple words
• Avoid jargon and buzzwords that you might use in your marketing department
• Write how your brand would actually speak to a person, as if they were a person

Make the Value Clear and Get to the Point Fast

You only have a few seconds to earn attention, especially on mobile. Always ask yourself: What’s in it for the reader and make sure they can tell immediately.

For Email Messaging:

• Subject lines should quickly communicate benefit or relevance (remember your character count here is 60, including spaces)
• The first sentence should reinforce why this matters to the reader

For Text Messaging:

• Lead with the purpose of the message
• Avoid burying the point under greetings or filler
• Remember you have a maximum of 160 characters, including a link and the best practices phrase “Text STOP to end” at the end of the SMS

Keep Calls to Action (CTAs) in Email and Text Messaging Simple and Specific

Every CRM message should guide the reader toward one clear next step. Avoid stacking multiple asks or multiple CTAs into a single message. Focus in your messaging increases a reader’s follow-through.

Best practices for strong CTAs:

• Are action-oriented (“Book your spot,” “Download the guide,” “View your offer”)
• Match the intent of the message
• Feel easy to complete

Optimize for Mobile (Because That’s Where It’s Read)

Most CRM messages are read on phones, even emails are mobile first these days. If it’s not easy to read on a small screen, it’s unlikely to be read at all.

Best practices:

• Use short paragraphs and plenty of white space
• Avoid long blocks of text
• Make buttons large and easy to tap
• Keep SMS messages concise and skimmable

Test, Learn and Refine Your CRM Messaging

The most effective CRM programs evolve over time. Even small improvements in open rates or click-through rates can lead to significant gains. Consider regularly testing:

• Subject lines
• Send times
• Message length
• CTA wording
• Personalization

When it Comes to Email and Text Messaging, Be Helpful First, Promotional Second

At its best, CRM messaging feels like good service to loyal customers, not advertising. When emails and texts deliver value, solve problems or save time, they build trust that lasts beyond a single click. Strong email and text messaging isn’t about filling calendars or hitting send quotas. It’s about building relationships one relevant, well-timed, precisely-crafted message at a time.

What are the marketing trends to look for in 2026? Every new year brings fresh predictions, buzzwords, and strategies that can make marketing feel overwhelming. As algorithms continue to change, often we shift and adjust (or panic about Google’s new rule). However, the reality is that the strongest marketing trends are not about chasing what is new. Instead, trends focus on adapting what already works in smarter and more intentional ways. 

As we move into 2026, we see marketing becoming more human, more strategic, and more focused on genuine connections. Here are the key marketing trends to watch and lean into this year (if you are curious about 2025 trends, we wrote about those too). 

Authentic Content Over Perfection 

Overly polished visuals are losing their edge. Today’s audiences and clients want authentic content, not sales-driven or staged. In fact, authenticity isn’t just preferred; it is expected. 

This can look like:  

• Behind-the-scenes moments 

• Honest storytelling 

• Content that prioritizes connection over aesthetics 

• Casual, conversational captions 

People are more likely to engage with content that feels genuine and relatable rather than overly produced.

Short-Form Video Will Remain a Marketing Trend in 2026 

Short-form videos aren’t going anywhere. That said the marketing trends to watch in 2026 depend less on what you post and more on why and where you’re posting it. 

Specifically, high-performing video content focuses on: 

• Education, storytelling or quick insights 

• Consistency rather than going viral 

• Repurposing content across platforms 

• Reaching audience where they already spend time 

Brands need to prioritize intentional video content that aligns with their values and speaks directly to their audience. directly to their audience. 

Personalized Marketing Over Generic Marketing

Generic messaging has become easier than ever to scroll past. In the marketing trend for 2026, clients expect content that feels tailored to their needs and interests. 

We create these opportunities by: 

• Listening to our clients 

• Creating marketing plans  

• Prioritize personalization over generic marketing strategy  

When audiences feel seen and understood, trust naturally follows. Personalization not only builds stronger relationships but also drives stronger results. ships but also drives stronger results. e long run. Personalization not only builds stronger relationships but also drives stronger results. 

Final Thoughts on Marketing Trends in 2026

Overall, marketing trends in 2026 are less about doing more but about doing things better. Authenticity, personalization, strategy, and consistency are shaping how brands and clients connect with their audiences in meaningful ways. 

Although trends will continue to evolve, the foundation remains the same — we continue to focus on understanding our audience, providing value and showing up with purpose. When marketing is rooted in connection rather than pressure to chase what’s new and shiny, it becomes not only more meaningful but also far more successful. 

It’s the last post of the year, y’all, time for a round-up of the best marketing tips from our blog. It’s about to be 2026 in a few days, and we’ve accomplished a lot! To move forward to the future of your marketing success, we thought it would be helpful to go back and share some knowledge from the past. Hopefully, this will help you start thinking about what you want your business to be in 2026.

Start the Year With a Marketing Plan

First of all, you don’t know where to start planning for the year ahead? Start with an official marketing plan. Put a document like this together to help guide you through the year. Here are some marketing tip posts:

• Get Started on Your Marketing Plan
• Get Your Marketing Plan Ready
• Business Success: Now is the Time to Plan

Pro Marketing Tip: Strong Branding

Next, does your branding stand for the company the way you want it to? Can you strengthen your brand? Will 2026 be the year for a re-branding to more align your business goals? Here are some branding posts to help you evaluate your situation.

• Harness the Power of Branding
• Begin with Branding: Do You Have a Solid Foundation?
• The Evolution of Your Brand’s Visual Identity

Your Brand’s Voice Has Power — Channel It!

To continue this thought, part of your brand is your voice. The words you use, the story you tell. Are you maximizing that voice in every point of contact? Here are some marketing tips on topics to think about when you are evaluating your content:

• Brand Messaging: How Strategic Word Choice Builds Trust
• The Impact of Brand Storytelling
• Brand Voice: The Importance of Consistent Communication

Tame the Tactics: From Email to Social Media

Finally, need marketing tips on how to do email or newsletter marketing? Social media posting? We’ve got you covered. Get started by checking out these post for information, or advancing your digital marketing prowess this year:

• Engage Customers With These 3 Smart Email Marketing Strategies
• Using Scroll-Stopping Content to Hook Your Audience
• How to Increase Traffic to Your Company Blog

For More Helpful Marketing Tips, Check Our Blog

Overall, we might have covered just about every every marketing topic that a small business could use to grow their brand. Because, we’ve been creating content on our blog for over a decade! Find a nugget or two in there to help you get started. If you want to subscribe to the blog and get a tip post every week next year, just subscribe here. If you have questions, be sure to holler.

2025 was a crazy year, to say the least, and the most popular marketing trends of 2025 made that even more clear. With tons of new technological advancements and the fastest-paced media we’ve seen to date, trends came and went like rapid fire. Brands have had to work harder than ever to stay up to date and keep their audience’s attention. Here are just a few ways we saw this play out throughout the year.

Targeting Younger Audiences

The first trending tactic we’ve noticed being used heavily is targeting younger generations. Brands are shifting from the Boomer/Gen X demographic to Millennials and Gen Z, and with that shift brings lots of changes. Gen Z is extremely different from past generations when it comes to purchasing decisions. Prioritization of authenticity, mission driven messaging, and inclusivity is crucial in order to appeal to these younger audiences. Companies have been accomplishing this by creating campaigns that stand out among competitors, using humor to connect, and partnering trusted creators to convey their messaging effectively.

Visual Storytelling Dominates Marketing Trends

With platforms such as TikTok and Instagram, where short-form video content dominates, brands quickly jumped on the opportunity. These video ads can be easily integrated among the endless entertainment content that consumers spend hours watching every single day. Paid promotion through short-form videos and influencers have taken the world by storm, bringing companies huge amounts of success. Leveraging niche audiences through micro-influencers was especially popular in 2025, and we expect to see this trend continue for years to come.

Utilizing user data

Data-driven marketing is one of the most powerful tools a brand can use. Personalization is expected in today’s market, and every year we see it becoming even more individualized. In 2025, consumers were more willing to share their data with brands they trusted, especially when they could clearly see the benefits in doing so. This data helped brands to tailor content and campaigns to the most relevant users. Investing in this strategy was a major trend leading to higher engagement, increased conversion rates, and stronger customer loyalty.