Have you created a unified brand voice for your company? If so, kudos to you. Have you done an audit to make sure you are communicating it consistently across all internal and external channels? Your brand voice matters. In your business category, and to your customers and future customers, brand voice sits at the core of your relationships. It fosters connection, community and confidence in a brand.

What Is Your Company’s Brand Voice?

Your brand voice is the tone in which your business speaks to its audience. It’s the unique personality behind a business. Have you defined that for your company? You can get started on that process by asking yourself a few questions.

• What are the four or five adjectives that are unique to your company’s voice?
• What human traits set your brand apart?
• What other brands inside and outside your industry do you admire?
• Why did your clients and customers choose your services or products over others?

How to bring a brand voice to life and maintain it across all channels

Strong brands use their voice wisely. They include these elements in their branding and marketing toolbox when they are maintaining their brand voice across all their marketing channels.

• Brand Vision: A clear and concise articulation of the brand’s purpose, mission and values. A strong brand vision can guide a brand in everything they do, and customers recognize this. It helps guide a brands activities, messaging, associations, partnerships and all marketing efforts.
• Target Audience: A detailed understanding your target audience, including your demographics, interests and pain points can really help a brand focus their efforts efficiently and effectively to grow a brand with people who are active, engaged and already predisposed to your brand’s message.
• A Message Map: The core messages that the brand wants to convey to its audience. For the most effective branding and marketing, brands use a message map to make sure they are hitting all the most effective benefit points that their business is trying to convey.
• Tone Of Voice: This is consistent and appropriate tone of voice that aligns with the brand’s personality. The tone can be like a parent, a trusted friend, or even a peer. Maintaining consistency here means customers can recognize your brand even without your logo or name just by how the brand talks.
• Messaging Guidelines: Specific guidance on how to express the brand’s messages in a consistent and engaging manner, whether that’s in ads, social media, print materials, broadcast, or editorial.

Strong Brands Build Business

Front Porch Marketing specialized in helping brands and companies create and maintain strong brand voice to build business and ultimately, the bottom line. Let us know if we can help your business grow with clear, concise brand voice.

LinkedIn continues to be a powerful sales and marketing tool. With other social networks manipulating algorithms, LinkedIn ranks in the top two where organic social media marketing is still effective.

And the user demographics for LinkedIn are a proof point for brands and business leaders to utilize this tool now to engage their audience and grow their business.

What Works on LinkedIn

Strategy and other things are critical to maximize results for brands and personal pages on LinkedIn.

• Provide value. Heavy, brand only content isn’t effective. Audiences want value. Be engaging. Tell stories. Share advice. Use testimonials. Give perspective on industry trends. Be a storyteller. Share what your team is passionate about at work and personally.
• Posting cadence. Have a content calendar and be committed to posting frequency.
• Message and visual consistency. Make sure you are following your message map, content buckets, brand style guide and visual guidelines.
• Encourage team members to interact with your brand page. As we always say, you can’t market externally if your team isn’t educated and engaged internally. Turn each team member into a brand champion. Provide them with the knowledge on how they can market the brand. Make sure content shared on LinkedIn is engaging to them. They should want to like and share the brand’s posts.

Where to Start On LinkedIn

At a minimum, business leaders on LinkedIn should:

• Have an updated headshot.
• Upload a branded timeline cover.
• Log into LinkedIn three times a week.
• Like team members’ and brand’s post.
• Accept relevant and meaningful connections.
• Reach out and ask for connections to team members, clients and other contacts you meet at conferences, conventions, etc.
• Monitor competition’s brand pages to get a snapshot of the competitive landscape.

Interested in assistance utilizing LinkedIn for your business? For you as a business leader? The time is now. Front Porch Marketing is here to help you succeed on this important business platform.

Spring cleaning is not just for your home — now is a great time to spring clean your digital marketing too. With spring a few short weeks away, many of us are ready to shed our winter layers and embrace the beauty and change that comes with the new season. We all have probably given thought to our normal spring to-do list. From putting the finishing touches on spring break destinations to tackling home improvement projects and prepping the garden and flower beds for planting new seeds. In this spirit, take a look at the layers of your marketing plan, and optimize for the year.

Spring Clean Your Digital Marketing By Giving it a Once-Over

Have you given any thought to how you can further the effectiveness of your marketing initiatives this spring?  If not, it’s the perfect time to add spring cleaning your digital marketing initiatives to your professional to-do list.

Today, let’s focus at a high level on measuring the effectiveness of your paid digital ad campaigns. Ask yourself the following questions about your digital marketing.

1. Paid Digital Marketing Goals

What goals did you outline at the start of your campaign to measure success?

• Brand Awareness
• New Customer Acquisition
• Specific Sales Goals

2. Paid Digital Campaign Metrics

Review your analytics reports.

• Are your impressions, click-thru rates and conversions performing at or above industry average? Are they meeting your goals?
• To whom are your ads being served?
• Where are your ads being shown?
• Do you see increased website traffic or trends in overall traffic?

3. Paid Digital Creative

Take inventory of your paid digital ads and ask yourself the following questions:

• Are they on brand?
• Are they engaging?
• Does the copy easily and accurately reflect your message?
• If there is an offer, is it appealing?

Reorganize and Refresh — Spring Clean Your Digital Marketing!

Once you have answered each of these questions while spring cleaning your digital marketing, you will have valuable insights to make the necessary adjustments to optimize your digital ad campaign effectiveness. Just like organizing your closet or decluttering your garage, your refreshed digital marketing will now be more efficient and work harder for your brand the rest of the year.

2023 was full of digital marketing trends. So as the digital landscape continues to rapidly change, staying ahead of the curve is crucial for marketers. Trends come and go, and this year features trends that are tech-based and evolving. Overall, 2024 will bring new innovations and strategies for digital marketing. Here are some of the top emerging digital marketing trends for 2024. These trends will redefine the way brands interact with their audiences. 

AI-Driven Personalized Advertising 

First, one of the biggest trends shaping the future of digital marketing is artificial intelligence. It will deliver hyper-personalized experiences. Personalization is key to growing an audience. AI algorithms are becoming increasingly adept at analyzing consumer data to identify potential consumers. This enables marketers to create highly targeted ad campaigns that resonate with these individual consumers and bring them into the brand. 

Voice Search Optimization 

Next, with the growing popularity of smart speakers and voice assistants, optimizing for voice search is no longer an option. It is a must-have. Thus in 2024, expect to see more brands adapting their SEO strategies to include voice. Brands can include keywords and phrases, making their content more accessible via voice search. In other words, this represents yet another unique way to get consumers to the brand.

Virtual Reality in Digital Marketing Trends

Virtual Reality is changing from a novelty to a practical marketing tool. Brands are beginning to use VR to create experiences for their customers. These experiences will engage consumers in a more memorable way this year. From virtual store tours to interactive product demonstrations, VR is opening up new possibilities for engagement. 

Influencer Marketing 

Influencer marketing continues to evolve, with a shift towards micro and nano influencers. These individuals often have smaller, more loyal followers. Brands can create a stronger connection with their audiences. For example, brands might work with several different influencers for different products. In 2024, expect to see brands working with influencers for more authentic and effective partnerships. 

Green Marketing 

Sustainability is becoming a priority for consumers. Consumers are looking to brands to be more responsible toward their people and the planet. So brands are responding with green marketing initiatives. For instance, look for eco-friendly packaging and more sustainable business practices. So green marketing is not just good for the planet, it’s good for business. 

The Integration of Augmented Reality in Digital Marketing Trends

To begin with, augmented reality usage in marketing offers unique ways to interest customers. Augmented reality creates a new way of showcasing at a product or service. Also look for uses like virtual try-ons or AR-enabled ads. As this technology becomes more accessible, we anticipate a rise in AR campaigns in 2024. 

Data Privacy and Ethical Marketing 

Lastly, with increasing concerns about data privacy, ethical marketing practices are an important part of brand trust. In 2024, transparent data practices and respect for consumer privacy will be more than just legal requirements. They’ll be essential for building customer loyalty. Consumers want to trust the brands they do business with.

The landscape of digital marketing trends is dynamic and ever-changing. Overall in 2024, successful marketers will adapt to these emerging trends while staying true to their brand’s core values. Again, brands can embrace these innovations and succeed. Finally, they’ll be able to create more engaging, personalized and meaningful experiences for their consumers. Using these digital marketing trends they’ll build business in new ways.

Content Marketing for Small Businesses

You’ve likely heard the term “content marketing” with increasing frequency, though you may or may not understand exactly what it means. We’re here to uncover exactly what it is. Why it has the potential to be a highly valuable part of your small business’s overall marketing strategy. And finally, what practical tips you should keep in mind as you begin to test the content waters. After all, content marketing builds trust with your consumers, and that leads to sales and growth.

What Exactly Is Content Marketing?

Joe Pulizzi, one of the godfathers of this modern marketing practice, offers this formal definition in his book Epic Content Marketing:

“The marketing and business process for creating and distributing valuable and compelling content to attract, acquire, and engage a clearly defined and understood target audience — with the objective of driving profitable customer action.”

~Joe Pulizzi

The main takeaway here should be the term valuable. Doing marketing this way is all about focusing less on communicating information about your business. It is more about the informational needs of your target audience — like solving their problems. It is also concerned with the means by which you share that information using tactics such as blogs, newsletters and social media.

Where traditional market relies on “renting” media — think print or digital ads — content marketing aims to own media, like newsletters and blogs. We have previously detailed the steps you can take to start content marketing next year, to build your business. Front Porch executes monthly newsletters, blogs and other content marketing tactics for several of our clients to help them build their customer base and grow their companies.

What Is The Value of This Type of Marketing?

At its core, Pulizzi conceives of this type of marketing as a “strategy focused on the creation of a valuable experience.” In this way it is the future of marketing. Consumers are becoming increasingly disillusioned with transactional interactions. They are instead opting to build relationships with brands they love. From a business perspective, it means attracting and retaining customers by creating a dialogue with your audience. Open up communication with your target audience in this way. Then you can continually refine your approach and product using first-party data.

Practical Tips

As you create a strategy it’s important to invest in writers and strategists. They can produce high-quality content that will resonate with your target audience. If building out a content team inside your company is not currently within your budget, don’t fret. You’ll need to create brand and content guidelines that can be shared with marketing firms like ours, to ensure consistency.

Front Porch acts as a supplement to many of our clients’ in-house marketing teams. Pro-tip: The majority of your website traffic resulting from content marketing like blogs and newsletters is likely to come from a mobile device. So be sure to make mobile your top channel strategy.

If we can help you set-up and maintain content marketing for you, just holler!

On the Porch, we are honored to market brands at different stages, from marketing plan to exit plan. We partner with businesses in start-up, growth, established and exit stages. Our team recently celebrated a business owner whose brand we evolved. This business owner sold the business to a larger company. When this happens, we take great pride in the role we had on the journey. We tangibly helped that owner and business reach their end game.

So how does marketing change at the different stages of a business? Just like a person growing from a baby to an adult, your business has different needs at every age to thrive.

Start-up Stage Marketing

Branding is paramount in this phase. Brand architecture and identity development are critical out of the gate. Once that is complete, the rest flows from there. The foundational collateral, like business cards, letterhead, and the like are developed. After that, website development and digital strategy follow.

Growth Stage Marketing

Businesses in the growth stage come to us as they are looking to target a new demographic or geography. They may expand their product or service offerings. Or the business owner wants to grow existing business. Typically, a new marketing strategy and execution are developed. This involves increasing existing marketing spend. Sometimes, rebranding is needed.

Established Stage Marketing

Your brand is established. But growth is still a desired outcome. How can you market differently at this stage to stay relevant? Updated market research and consistent data analysis are critical. Now may be the time to take risks. What haven’t you done? How can you push the envelope on creative or campaigns? Are your current marketing initiatives consistent? Do you need a brand audit?

Exit Stage Marketing

Ready to position your brand for living on its own, without you at the helm? Although it may seem counterintuitive, now is the time to invest in your brand. First, revamp your marketing strategy. Next, follow industry best practices. It is critical to be the brand authority. Then, increase brand awareness, all the while increase sales. Finally, audit marketing content. How is your website UX/UI? Do you have technical gaps? Make sure sales and marketing are aligned.

What stage is your business in?

Don’t know which one of the different stages your business is in? Let us help. However, if you do know, we can also be your branding and marketing partner. We take pride in our relationships with brands. And we are honored to work with smart, innovative business owners and leaders. So let us help you reach your end game however you define it.

Small Business Social Media: How to Handle It

You end up wearing a variety of hats as a small business owner: customer service rep, accountant, service provider, marketing professional…the list goes on. Adding “social media strategist” to that list can feel overwhelming, especially when you consider all of the platforms available, each with its own tricks and content requirements. So how do you determine where you should be focusing your energy and resources?

With our small business clients, we of course, start small. We’ve put together a guide to show you how we figure out a social media strategy that will work for our small business clients. And sometimes having someone guide you or help you execute this task can be your best option!

Off to a (Small) Start

First of all, let go of the notion that you need to be everywhere. It’s best to start off small, especially if you’re working with a small team and limited resources. Instead, we ask a few key questions to figure out where your social media efforts will be most effective:

1. Where are your customers?
2. Where are your competitors?
3. What purpose is each platform serving?

We start by considering how much time and budget a small business might have to dedicate to social media. And a social media audit is a good first step. For example, if you don’t have a lot of time to spare it’s probably best to avoid video-first platforms like YouTube and TikTok. It’s also worth deciding whether you’ll mostly be creating original content or repurposing existing material, like webinars and live workshops. We sometimes do part of the social media, or one of the channels, supplementing a small business’ in-house resources, so it’s not overwhelming for them to do all of it.

Picking a Social Media Platform

If you want to reach as many people as possible with your social media efforts, consider how many people use various platforms. Facebook clocks in with the most users (almost 3 billion), though Instagram, TikTok, and YouTube have each crossed the billion-user threshold as well. Smaller, newer platforms (like alternatives to Twitter/X) won’t have the same populations.

All Social Media Channels Are Not The Same

The average user of each platform varies, so you’ll need to determine which venues are popular among your target audience. Facebook users tend to be closer to middle age, with 77% falling between 30 and 49 years old, while almost half of TikTok users are between the ages of 18 and 29. Remember, though, that just because your audience is using a platform doesn’t mean they spend money there, so if you use social media to sell goods or services you should also look at users’ spending habits. Facebook and Instagram are particularly popular as shopping venues, while TikTok has yet to roll out universal access to its “Shop” feature.

Begin, Test, Begin Again

Once you’ve selected the platforms you’ll be using and started posting content, continually check in on your content’s performance. See what’s working and what isn’t. Keep an open mind when it comes to what sort of content your audience wants to see. And don’t be afraid to shake things up every now and then. You may just stumble across a new means of connecting to your audience. Relationship-building is the name of the game when it comes to social media.

If your business has an online presence, it is vital that you understand the essential practice of Search Engine Optimization (SEO) strategy as a part of your overall marketing plan. Because of all the technical jargon involved, it’s easy to forget that SEO is actually something very simple: the art and science of optimizing your online presence to rank higher on search engine results pages (SERPs). To help you further navigate the SEO landscape, we’re here to explain what SEO is more fully and guide you through the process of creating an SEO strategy.

What is SEO?

Optimizing your website — whether it’s an online shop, a blog, or a simple landing page — is the strategic process of enhancing your website’s visibility in search engines like Google, Bing, and Yahoo. Essentially, it’s all about making your website more attractive to these search engines so they rank it higher when users search for related keywords.

Search engines use complex algorithms to determine rankings, considering factors like keyword relevance, website quality, and user experience. When you optimize these elements of your site, you can increase your chances of appearing higher up in the SERP rankings.

Creating an SEO Strategy

The days when you could simply stuff your website full of keywords and hope for the best are gone. Like any part of your marketing plan, it pays to have an intentional, focused strategy in place for SEO. Here’s how to create one in six simple steps.

1. Set Clear Objectives and Goals
   Ask yourself why you want to optimize your site. Do you want to increase organic traffic, boost online sales, or enhance general brand awareness?
2. Conduct Keyword Research
   In order to reach your target audience, you need to know the words they use to search for businesses or products like yours. Tools like Google Keyword Planner can help you identify these words and terms so you can incorporate them into your site’s architecture.
3. On-Page Optimization
   Now it’s time to optimize your website’s content, including its backend structure (title tags, meta descriptions, headings, etc.). Create high-quality, valuable content that addresses user needs.
4. Off-Page Optimization
   This step requires a bit more effort. You’ll want to build up high-quality “backlinks” from authoritative websites. Also, engage in content marketing, and leverage social media platforms to expand your online presence. Basically, let the search engines know that you exist on the internet in places other than your website.
5. Technical SEO
   Ensure your website is fast and mobile-friendly. Remember, search engines take user experience into consideration. This helps determine rankings, so make your site as appealing and easy to use as possible.
6. Monitoring and Analytics
   Once you have a strategy in place, it’s time to use tools like Google Analytics to track your SEO performance. Analyze the data you gather and adjust your strategy based on the insights it offers.

A few types of social media marketing

Content Marketing/Content Creating: This is where a company will make content and share it on a social media platform. It can be anything from a podcast, videos, emails, etc. These messages are personal and should help the company achieve its objectives and reach a specific audience.

Advertising/Sponsorship: This is a more formal way of using social media. It is a non-personal message that promotes, or sells a product, service, or concept. You are able to create and place the exact message you want.

Influencer Marketing: This is where a company can use a social media influencer to help promote their product. This influencer is trusted and has a loyal audience, so when they share the product, it raises brand visibility.

Check out this article about 10 different types of social media to learn about other types of social media marketing.

Which type of Marketing high schoolers respond to the best

Overall, most high schoolers respond best to Influencer Marketing or Content Creating/Content Marketing, specifically on popular social media apps like TikTok or Instagram. Personally, I find traditional ads are easy to scroll past compared to an interesting video that grabs your attention. With influencer marketing, these content creators already have a following, making it a perfect place to promote. However, it is crucial to find a content creator that aligns with the idea for your product. Many beauty companies will pair up with a content creator that has an entire page on that specific topic, making it relevant on that page.

On the other hand, making original content for a company or a brand can be extremely successful. Many popular companies now have accounts on popular social media platforms and are active in many different ways. Some comment on posts that mention them or will repost videos made about them as well as making their own.

How to stand out

There are many ways to stand out as a company and gain traction through social media. I think one of the best ways are brand trips. Brand trips are when a company takes a group of influencers on an all-expense paid vacation. These trips always get a lot of attention and influencers spend the duration of it promoting the brand and what it sells. These have proven time and time again to be an effective way to bring attention to a company and product.

Another great way to bring attention to your brand is make a TikTok account. On average, high schoolers spend 113 minutes a day just on TikTok, significantly more than any other social media site. It can take a while to gain a following, so patience is important. Once an account reaches a point of success, they typically continue to grow.

How Can Lead Generation Benefit Your Business?

Good question! You’ve heard about “Lead Generation” but aren’t sure what that is, how to do it, or if it can help you build your business, right? As a marketing firm that works on lead generation strategies and programs all the time, we’re here to answer your questions. So ask yourself these questions next:

1. Interested in investing in the expertise of what a strategic, seasoned marketing partner can provide for your overall brand? Good. Read further.
2. Ready to invest the resources, time, money, etc. to get there? Better.
3. Know that the fundamentals of a brand architecture, brand strategy, message map, creative brief are key? Your competition and target customer are defined? Best.

Over the past two weeks, we have had new prospects reach out to us regarding lead generation. So, let’s rap about that specifically.

Let’s Get Started

What is it? Lead generation is the process of attracting and engaging your target audience. And then, converting them to customers. Engage your prospects. Build relationships. Turn leads into loyal customers. And loyal customers translate into sales.

Lead Generation Winning Strategies

There are lots. There is no silver bullet, one size fits all. Once all documents are reviewed and goals and target are considered, we recommend the right strategy for each business we work with at Front Porch Marketing.

Let’s name a few:

• Content Marketing. This really should be part of any of the processes below. It hits many buckets: social media, website, SEO and inbound marketing. Providing consistent, relevant content of value and establishing cred and authority with your prospects.
• Conversion Rate Optimization (CRO) and on page. This has to do with your website. Think forms, widgets and pop-ups to attract website visitors and produce leads by collecting information like email addresses for follow-up, or addition to a monthly newsletter.
• Customer Relationship Management (CRM). Platforms and tools — i.e. LinkedIn Sales Navigator, PipeDrive, Salesforce, ZoomInfo — can help identify and reach the optimal target audience for your business. Once you reach your audience these tools also help you nurture them. Turn them into loyal customers via email, SMS and other one-on-one relationship building communications.

What’s Your Next Step?

Our clients reap success using these strategies and tools. We can share success stories related to any of the bullets above. And, we are here to help you. Let us implement a repeatable process of lead generation and then scale it with strategies and tactics to grow your topline.