Category Archives: Small Business

With Memorial Day behind us, summer has finally arrived, bringing a refreshing and relaxed atmosphere for everyone! While we may notice fewer significant announcements as people take a well-deserved break, this slower pace is an excellent opportunity to reflect, recharge and prepare for exciting new initiatives. Let’s fully embrace this vibrant season and make the most of our time together! Here are some ways to maximize PR pitching during the quieter summer months.

Differentiate Yourself This Summer

As fall approaches, reporters often experience an increased workload. Many short-lead reporters take advantage of the slower summer months to prepare important stories. In the summer, reporters have more time to review pitches. Publications such as daily newspapers, broadcast outlets and online platforms may not be actively seeking pitches, giving you an opportunity to distinguish yourself.

Connect the Meaningful Dots

Build meaningful connections! If your organization experiences a quieter summer, seize this wonderful opportunity to deepen your relationships with reporters. Take time to explore key journalists’ work and familiarize yourself with their areas of focus. Engage with them on social media by sharing valuable content, joining their discussions, and offering your unique perspectives. By highlighting your expertise, you can position yourself as a go-to resource for their future stories. Let’s make the most of this season and connect!

Elevate Your Online Presence

This summer is the perfect time to boost your online visibility. Build meaningful connections with reporters and direct them to your website and content channels to showcase your unique voice and expertise. Keep your content fresh with engaging blog posts and videos and maintain an active social media presence. While the summer pace may seem relaxed, it’s a fantastic chance to nurture media relationships and align your content with what reporters truly care about. Let’s make this season a rewarding opportunity for growth and connection!

Summer Is the Time to Embrace Innovation For Autumn and the Holiday Season

While it might feel early, fall and winter are just around the corner, and it’s the perfect time to connect! Many long-lead publications are gearing up for their end-of-year stories, with a 3- to 6-month lead time. This summer presents a fantastic opportunity to pitch your innovative ideas. Check out their editorial calendars in the media kits — they’re a valuable resource to align your pitches with their upcoming content!


In branding, there are many processes that agencies adopt. The foundation of the models that agencies use are often centered on a brand vision or promise. After your brand’s vision and promise comes the personality or character that your brand uses to express itself, as if it were a person. Remember that inconsistency in delivering on the promise dilutes customer or client faith in the competency in your organization. Thirdly, your brand needs positioning. Call me and I’ll be happy to share more detail about this important part of the exercise.

Affiliating With Your Brand

Lastly comes the brand affiliation. What do your clients or customers want others to think about them because they are affiliated with your brand? Affiliation is key and starts with your internal team. After all, they are the closest to your brand. So if you have recently rebranded, and your current marketing partner isn’t telling you to start engaging your internal team first, you should think again about your brand’s priorities.

Branding is Alchemy

These important marketing exercises can seem like a magical process of transformation for a company. An alchemy of sorts. Successful branding makes everything you do make sense, and gives you a clear path of where to go next. So who are we to fight the alchemy?

In order to deliver consistent messaging, business leaders and owners need to remember a few things when they rebrand. First of all, you, dear business owner, cannot create your brand in a vacuum. Context matters. The market matters. And, again, we say this often as a reminder of how to come away from a brand exercise with strong results.

The Three Cs of the Branding Process

Of course, difficult conversations sometimes happen during this process. And, on the Porch, we are here for it. We believe in and practice these three pillars in our marketing: Conviction, connection and consistency. We’ve talked about these before. And we will talk about them again, and again. Because building your brand around these pillars works.

Conviction

We know business owners and leaders have conviction about their company and their brand. It’s the passion, the energy and the will to be successful. It’s a growth mindset. When you are convicted about your brand and absolute about a growth mindset, the magic will happen. When we work with companies, we talk on their conviction as our own. We want the success to happen as much as they do.

Connection

Connection is about building a space where communication is genuine with branding and connection to your audience. It’s about reaching your customers and clients on a 1-to-1 basis. Meeting their needs. Solving their problems.

Remember, you are not your customer or your client. Your personal preferences may not be the needs of your customer. One of the hardest things to do for a business owner is to step out of their own shoes into the shoes of their customers and clients. Recognize and meet their needs. Don’t talk at them, talk with them. Connect.

Consistency

Consistency is where we see sometimes really strong business fall short. The business leaders want to jump in and get hands on. Maybe they LOVE the creative side of the business so they want to design their own logo, letterhead, website etc. And, the result in our several plus years of experience, is that this is a disaster.

I myself love the creative side of the business; however, I am not a graphic designer, so I let the trained professionals do their job. If you’re a business owner thinking about consistency yet trying to do parts of the branding process that are out of your wheelhouse, question yourself: Is this the right way for me to spend my time?

Growing Your Brand

On the Porch, we are so grateful for business leaders and owners who are open to defining their look and their voice with us. We love working with owners and leaders who want to grow their brand beyond their comfort zone, realizing business success comes from this eye-opening, defining process. Together we can accomplish great things throughout the branding process and into all the marketing work beyond that!


You’ve just completed a big project — you’ve rebranded your business. Congrats! The brand is new and sparkling. It resonates with your team, clients and advocates. Your team and you, business owners and leaders, have all invested many resources, time and money and other things into this company. There is momentum after you rebrand, and internal teams are ready to communicate the new brand. Those whom you have announced the rebranding to are applauding.

Rebranding Is an Investment

Remember, you have invested in a new logo, so make sure that you show it off in all the right places. You’ll want to champion your brand to not just employees, but to advocates, associations and other external allies.

  • Launch event for internal team to get the team excited about the rebrand
  • New branding materials for internal and external  presentation of your brand
    • Collateral materials including business cards and letterhead
    • Team uniforms and swag
    • Building and conference room signage and materials
    • Website
    • New networking groups and associations to join
  • A marketing plan and new messaging plan to communicate the new brand

What’s Next After You Are Rebranded?

For heaven’s sake, don’t stop there. Marketing is what’s next. Just because you have built it doesn’t mean they will come. Don’t pull back on marketing efforts. It’s time to really put that rebranding effort to work!

At a minimum, if you have updated your brand, enable your marketing and advertising partner to do the following:

  1. Internal Engagement — Continue to foster your brand advocates. Investigate new ways to infuse your brand into your company culture and daily activities, i.e., invoices, customer communication, etc.
  2. Digital Marketing
    1. Website — After your initial website build, continue to add new content
    1. Content Strategy — Include organic social posting and blog posting at a frequency your agency recommends
    1. Email Marketing — Clients and advocates want to hear from you. Do you have an email tool, template and plan to deploy? Remember, content should be news to use, not all about you. Help your audience.
    1. Paid Digital Strategy — Continue to challenge your existing digital partner to deliver on your investment. Listen to your marketing partner, as this world moves fast and they have their fingers on the pulse of the market.
  3. Collateral — New opportunities beyond your basic package after you’ve rebranded, and will be identified as you move forwarded if your team and agency are in sync and communicate on a weekly basis.
  4. New Opportunities —  These will be based on feedback from your team and you on what is working and what isn’t. There will always be new opportunities to explore. Decide what fits your brand and timing.
  5. Monitor & Optimize — Our world is changing at the speed of light. Your marketing team is at the forefront of this and monitoring new opportunities. Ask them to provide continuous feedback on how your business can benefit from the latest and greatest advances.
  6. So much more — With your agency you might explore traditional marketing, PR and Media Relations, Activations, Promotions and more.

Being Rebranded is Just the Beginning

Overall, please do not invest in rebranding if resources do not exist to execute on it for the long term. A new logo isn’t the end-all-be-all for your business success.

Want to learn more? Then we are happy to chat. Email julie@itsfrontporch.com.


This year is a significant business anniversary for Front Porch Marketing! ‘Cause when you are fifteen … yep, had to … the lyrics from the icon and brilliant, bad a** storyteller and business woman Taylor Swift. We are honored and humbled to be celebrating our 15th year in business beginning this March. Which has all our marketing and branding wheels spinning.

What’s Significant About 2026?

It is not only our 15th anniversary. We have a new client who has engaged us to develop a brand audit, brand architecture and a 2026 marketing plan. Oh, and 2026 marks this client’s 30th year in business. Another significant business anniversary! Well, celebrations and events are always top of mind on the Porch. So, in my best football mom voice, Let’s go!

Looking for Ways to Rock Your Significant Business Birthday?

Whether it is this year or next, Front Porch Marketing can help. First of all, remember all things you do as a business should be in your brand voice and colors. Next, build on traditions and the vernacular you have established — for your brand and within your company culture — with your clients and advocates. Keep doing more of what makes you YOU!

Ready to celebrate your significant business anniversary? Look up the traditional and modern gifts and words associated with the significant year celebrations. For 30, for example, it is pearls, diamonds, lilies and other delightful 30th anniversary attributes.

Idea Starters For Your Significant Day Celebration

  1. The big day to celebrate in 2026, for our current client, would be the 30th of every month starting in the month that they were founded for twelve months
    Social media post related to the anniversary
    Gift in line with 30 years to client’s advocates or to the founding client
    • Same to current and possibly prospective clients
  2. Nonprofit tie-in
    Donating $3,000 to a nonprofit near and dear to the brand or some special philanthropic tie-in
    • Asking for submissions directed to nonprofits, asking why their nonprofit should get $3,000
  3. Team recognition
    Special 30th anniversary branded gift
    Celebration event for team
    • Volunteering together for 30 hours during the anniversary year
  4. Short-term logo with 30th anniversary tagline or “30” incorporated into the design
  5. 30th anniversary website banner
  6. Updated social media timeline covers and/or avatars
  7. Handwritten notes with a special gift — or no gift — to those who helped you start the business or who are key to keeping you motivated to think differently. Recognize those who are always propping you up throughout the year

We Thank YOU For Helping Us Reach This Significant Year

It is not lost on us that we could not have done these past fifteen years without you. We could not have done this without team members present and past, and those that are yet to come. To those team members who we pull in when we have overflow or need special expertise: Thank you.

To those who refer us to other business leaders and contacts? We give our endless gratitude. To the champions of Front Porch Marketing who ask us to speak at events or are always at the willing to talk to clients looking for additional expertise and resources.

We are grateful for you all. Humbled and blessed always. Our team is honored to work with those we love for whom we love while taking care of our loves.

There would be no Front Porch Marketing without all y’all.

You rock. Thank you.


It’s the last post of the year, y’all, time for a round-up of the best marketing tips from our blog. It’s about to be 2026 in a few days, and we’ve accomplished a lot! To move forward to the future of your marketing success, we thought it would be helpful to go back and share some knowledge from the past. Hopefully, this will help you start thinking about what you want your business to be in 2026.

Start the Year With a Marketing Plan

First of all, you don’t know where to start planning for the year ahead? Start with an official marketing plan. Put a document like this together to help guide you through the year. Here are some marketing tip posts:

Pro Marketing Tip: Strong Branding

Next, does your branding stand for the company the way you want it to? Can you strengthen your brand? Will 2026 be the year for a re-branding to more align your business goals? Here are some branding posts to help you evaluate your situation.

Your Brand’s Voice Has Power — Channel It!

To continue this thought, part of your brand is your voice. The words you use, the story you tell. Are you maximizing that voice in every point of contact? Here are some marketing tips on topics to think about when you are evaluating your content:

Tame the Tactics: From Email to Social Media

Finally, need marketing tips on how to do email or newsletter marketing? Social media posting? We’ve got you covered. Get started by checking out these post for information, or advancing your digital marketing prowess this year:

For More Helpful Marketing Tips, Check Our Blog

Overall, we might have covered just about every every marketing topic that a small business could use to grow their brand. Because, we’ve been creating content on our blog for over a decade! Find a nugget or two in there to help you get started. If you want to subscribe to the blog and get a tip post every week next year, just subscribe here. If you have questions, be sure to holler.


I’m often asked by small and medium-sized business owners whether email marketing is worth the effort. Many say email marketing feels confusing, overwhelming and hard to keep up with. Here are a few of the questions I hear most often:

  • Isn’t email just annoying to everyone? I don’t want to spam my customers.
  • What would I even say on a recurring basis?
  • Isn’t email just another way to try to sell something?
  • How do I get started if I don’t have time or resources to build a list, find images, or write a copy?

At Front Porch Marketing, we see email marketing work for small and medium-sized businesses all the time. The key is focusing on connection, consistency, and value. Here’s how we help our clients make email marketing feel more manageable and more effective.

1. Share Something Worth Opening

Think of your emails to stay helpful, authentic and human – not salesy. Your audience wants to hear from you when your content makes their day easier, more interesting or more inspiring. That could be industry insights, community news or stories about people behind your brand.

Email marketing ideas to try:

  • Welcome series: A few short emails that introduce your brand story and highlight what makes you different; you’re building trust from the start.
  • Customer testimonials: Share real experiences and success stories that show the impact of your products or services.
  • Educational content: Offer quick tips, how-tos or behind-the-scenes information that give your audience something valuable to take away. 

2. Send the Right Message to the Right People Using Email

Not every customer needs to hear the same thing. By segmenting your list into simple groups, you can tailor messages that feel more relevant. It doesn’t have to be complicated!

Example groups:

  • Current customers, prospects and vendors
  • Frequent customers versus first-timers
  • Customers in different locations, such as like Dallas–Fort Worth, Austin and Houston

3. Be Consistent and Keep an Eye on Email Marketing Results

The best email strategies are the ones that show up regularly. Think monthly newsletters, team spotlights or helpful blog recaps. Over time, consistency builds trust and keeps your brand top of mind.

Lastly, don’t forget to check your metrics; open rates, clicks, and conversions. They’ll tell you what’s working and what might need to tweak.

Ideas to test:

  • Monthly newsletter: Share updates, events or trends your audience cares about.
  • Reactivation campaign: Remind inactive subscribers of what they’re missing.
  • A/B testing: Experiment with subject lines, visuals and send times to figure out what yields the best engagement.

Wrapping It Up

Email marketing doesn’t have to be complicated or stressful, it just needs to be consistent, authentic and tailored to your audience. When you share valuable content, speak directly to your customers and pay attention to what works, your emails can become one of your most powerful tools for growth.

At Front Porch Marketing, we love helping businesses find their voices and turn everyday emails into meaningful connections. Ready to start? Let’s build something great one inbox at a time.


Recently, I heard a successful business entrepreneur speak. His audience of almost 100 business owners was comprised of some who were familiar with his business and others who were not.

This business leader owns a Construction General Contractor business. He described that his company’s role as General Contractor is to project manage a construction job. From start to finish, his company project manages jobs big and small, so the owner does not have to do so.

How a Construction General Contractor Business Parallels an Ad Agency

I noticed right away that the job components included in managing projects as a Construction General Contractor mirror ours as a branding and marketing partner. In order to execute a successful project, these four components must be happen for us at Front Porch marketing:

  1. Create and manage the timeline — Along the way, make sure all tasks are on time and timelines are updated.
  2. Develop the budget — Estimate all costs, agency fees and out-of-pocket expenses, to ensure no surprises during the course of the project.
  3. Hire the crew — The right crew is critical. With us, our crew is already on board. We engage them as needed and they deploy their expertise and skills for each part of “the job.”
  4. Manage communication — Front Porch Marketing account managers are the primary liaison with the Client. They manage the team executing the work, so our Clients don’t have to do so.

The Right People for the Job

This is where the rubber meets the road for Construction General Contractors as well as Advertising Agencies. They both require the right people to do the job who are focused on results. The cost for both construction and advertising is higher sometimes, because we both want to get the right, skilled experienced experts to execute the work. We also want to be able to hold them accountable for executing at the highest level. By doing this, the results meet or exceed clients’ expectations.

As a business or nonprofit leader or owner, if you have time and team members to manage the above. rock on.

Managing Your Time Effectively as a Business Leader

Think about whether the way you’re doing it now is the right way to spend your time.  Are you managing or executing your own marketing? For me, I create the annual plan for Front Porch. I review it. Our team weighs in and embraces their roles. I check in with team members along the way.

However, for me, I know my business and the team benefits when I work ON our business not IN our business. Does yours?

Manufacturers are a sweet spot for us. In addition, we love business owners and leaders who share their expertise and learnings with other. Hence, that is where the inspiration for this blog came from for me after seeing this business owner speak. Connecting the parallels of agency business and Construction General Contractor business reinforced for me that we are driven when we work with like-minded business leaders. Let me know what you think.

Cheers to business success!


This fall, we are welcoming Sophie Leos, our newest intern rocker, to the team. So as we always do, we asked her a few questions to get to know her better! She’s a student at The University of Arkansas studying marketing and management. Sophie is eager to further build her skills and learn more about marketing, client relations and strategic writing on the Porch.

What is the biggest misconception about marketing today?

That the only goal of marketing is to sell a product or service. Marketing is so much more than that, it’s about building a personality, message and values for a company that resonate with its audience and foster real connections.

What advice would Sophie Leos give to her younger self?

I would tell her to always trust her gut. This is something I try to live by in life, making decisions that feel right for me rather than relying on the approval of others.

What is one of the biggest lessons you’ve learned so far at school?

That communication is one of the most valuable skills a person can have in every aspect of life. It is the foundation for understanding and for building meaningful connections with the people around us.

What does good brand strategy look like?

Good brand strategy focuses on differentiating your brand from competitors while creating a strong brand identity. A successful strategy ensures people recognize your brand while also connecting with its values, message and personality.

If you could be anywhere in the world right now where would it be?

Venice, Italy. I had the opportunity to study abroad in Paderno del Grappa last summer, just an hour outside of Venice. My time in Italy was one of the most enriching experiences of my life. I loved immersing myself in a new culture, exploring beautiful cities and gaining new perspectives.

If you could go to dinner with one person living or dead who would it be?

I’d choose Selena Gomez. I think she is such an inspiration for women around the world. She comes from a humble background and became incredibly successful from acting and singing to having her own beauty brand.

If you could describe Sophie Leos in three words what would they be?

I would describe myself as curious, motivated and creative.

Tell us about a major milestone in your life?

A major milestone in my life was coming to college at the University of Arkansas. Being from St. Louis, I moved five hours away from home and did not know many people at the school. It has been an incredible period of growth for me and I’ve learned so much about myself as well as the world around me!

From your perspective, how does Front Porch Marketing differentiate itself from other marketing companies?

Front Porch stands out from other marketing companies by emphasizing story-telling and building long-term relationships. Front Porch takes the time to understand their client’s specific needs and then implements marketing strategies that drive results and form meaningful connections.

What is a fun fact about you?

I grew up doing competitive dance my whole life!


I’ve told the “Books” story before, but I will tell it again quickly. As I was reading on the beach one summer, I was approached by my son’s friend who was like a son to me. And he knew me well. “Mrs. Porter are you reading Hemingway, Wilde, Austen, Shakespeare,” he asked. My response, “No, Jimmie. Thanks for that though. I am reading mindless trash.”

I mean no disrespect for the authors who are so incredibly talented. Books like Happy Wife, Broken Country, Atmosphere, OMG … just to name a few. Reading these books this summer on our annual family Gulf Shores, Alabama, trip definitely reduced my stress. But there were a lot of the other things I didn’t realize they did too.

Benefits of Reading

Happy Wife is set in Winter Park, Florida, which was my son’s — and by default my — home away from home for five years. Definitely an enjoyable read in familiar territory.

One book that kept me saying, “Yes. Oh, you go girl,” and a couple of other things because it coincidentally blurred into my work life was, Sunny Side Up by Katie Sturino.

As a start up that then turned into an extraordinarily successful brand quickly with an overly participatory investor, the main character, Sunny, pivoted. She realized her brand strategy and core customers were no longer at the core of her brand.

Finding Inspiration For Life and Work From Books

Thinking about this book lead me to write this blog. Successful start-ups and their business leaders always understand the following as they build and grow their companies:

  1. Investment — Successful business owners and leaders understand they need to invest in their brand launch AND beyond. It is not just launch and be done. It is the continued investment over time that ensures success. So, make sure to run numbers before your launch. Do you have the capital to launch AND continue marketing? What is your true number to both launch and sustain this brand? Bootstrapping can cause a few negative effects, so be aware:
    • Slower growth which equals struggling to scale
    • Increased personal financial risk if the business stagnates or fails
    • Intense workload leading to burnout and sometimes health issues, which we have seen first-hand recently, of the entrepreneur. Hustle smarter not harder. Which leads to number two.
  2. Team Members — How much time can you commit to this business? Some of our start-up leaders are working full-time jobs at other companies. But their hearts are somewhere else. Ask yourself this, start-up leader: If you are keeping your day job until this business takes off, do you have the support team in place to fill in the gaps?
  3. Branding & On-going Marketing Support — We have waxed lyrical about these subjects before. The fact is that the fictional character Sunny got it. She built a brand based on a brand vision and ultimately stayed true to its mission and values. In addition, she consistently communicated with her best target after the product launch. Are you putting on-going support in place too?

Learn a Lesson From Fictional Characters and Real Business Leaders

Books can be blessings. Even mindless trash. Reading provides personal benefits like increased vocabulary, reduction of stress and enhanced cognitive functioning. But, as you can see, reading books can also translate into business learnings and idea generation at the same time. Happy end-of-summer reading, y’all!


Are you an online researcher like me? One of the first things I do when considering a new purchase is read what other people have to say. Real people, real experiences. For full transparency, before 8 AM the day I wrote this post, I’d already read customer reviews for an eye cream, a dog groomer, and an activity for my kids… priorities! 

What people say about your small business matters. Before buying, booking, or signing a contract, most customers look for proof they’re making the right choice. That external validation is where client testimonials shine — and why they’re such a powerful marketing tool for small business growth. 

Testimonials Build Trust and Credibility 

Polished marketing materials, slick content, beautiful photography — all great. But none of it carries the same weight as a real customer sharing their experience. When potential clients see others speaking positively about your small business, it builds trust. For your existing customers, it reinforces their decision to work with you again. 

Bringing Your Brand to Life 

Client stories give your business a face. They help people connect to your mission and vision by showing how your work impacts real people. It makes your brand feel approachable and relatable – qualities that help your small business stand out from the competition. 

Encouraging Client Engagement

Often, customers who’ve had a great experience are happy to share it — they just need to be asked. Testimonials give your clients a chance to engage with your brand and feel like part of your success story. In turn, you strengthen those relationships by showing their feedback matters. 

Social Proof in Action 

Testimonials are firsthand accounts from people who have nothing to gain by recommending you. That outside perspective holds weight with potential customers and validates their own decisions. We all like feeling confident that we chose the right CPA, dentist, real estate broker or dog groomer. Client testimonials help deliver that reassurance.

Testimonials Grow Online Visibility 

Positive interactions with your brand across the web boost search engine marketing rankings and make it easier for people to find you. Incorporating client testimonials into your online marketing presence — website, social media, directories — expands your digital marketing footprint and strengthens your credibility. 

Fueling Content Creation 

Client testimonials are ready-made content. They can be shared in so many ways — on your website, social media, in proposals, case studies, videos, presentations — adding authentic, relatable proof of the work your small business does.

Boosting Internal Morale

Lastly, testimonials aren’t just good for marketing — they’re good for your team. Positive feedback reminds everyone their hard work is appreciated. It’s easy to focus on challenging projects or the occasional hiccup; hearing directly from happy customers can be the boost everyone on your team needs. 

At home and at work, we’re making decisions every day about where to spend our money — and we’re influenced by what others say. Client testimonials give your small business the chance to showcase those positive experiences, build trust and strengthen your brand.