As I skim materials for my upcoming Goldman Sachs 10,000 Small Businesses Marketing and Sales class, my mind wanders (Hey, a squirrel! Or is it procrastination, perhaps?). I must blog. Now.

This post builds on my colleague Jacqui Chappell’s last blog on differentiating against competition. She is known as being the writer extraordinaire on the Porch, so I do not want to disappoint as I follow a post from her! So just read this blog for content and nuggets of marketing and sales knowledge. Puhleeeease!!

There is no one size fits all marketing and sales strategy. And this post does not suggest it, either. Period.

However, as I stare at a document asking me to define “current and aspirational competitors and their market share,” I realize Front Porch Marketing has a million and one competitors. I do not watch them daily, nor do I care if they are watching us.

I was asked recently by a client if they should list names of their clients on their website, collateral materials, etc. My answer: Heeeelllll, yes! If you are doing your job well, then no competitor can cold call your client list and take them away from you.

Doing your job well is obviously the first way to weed out your competitors.

Here are five more:

1. Define your brand. Know your pillars.
2. Communicate your brand consistently inside and out. If you look like every other company in your category, you are not doing this, nor is your brand defined.
3. Look outside your industry. Take key learnings from strong or unique brands in other spaces and consider how you can use them to help your brand.
4. Talk to your clients / customers. Ask them why they selected your company or product over others? What didn’t they get from their last partner or other product?
5. Ask yourself if who you consider your main competition is really that. Speaking to two business owners independently recently, they named each other as direct / primary competition. The more we learned about said businesses, the more we found them to be great complements to each other’s concepts and thought of more than a dozen ways they could leverage each other to grow their businesses. (Maybe if they use our ideas, they will let us blog about them specifically in the future.)

Identifying and evaluating your competition is an important exercise, there is no doubt. But it’s a delicate balance. Knowing they are there keeps you on your toes, pushes you to do your best work, and provides occasional inspiration. But ultimately, what will differentiate you from your competitors is your brand, the work that you do, and the way that you do it.

So rock your brand, rock your work and rock your competitors! TTFN!

Earlier this week, I took my tennis-crazy son to the BNP Paribas Open at the Indian Wells Tennis Garden in beautiful Palm Springs, California. Over the years, we’ve attended several professional tournaments of all sizes, but this one … it’s the best.

The desert weather is temperate and ideal. The mountain ranges on all sides provide a heavenly backdrop. The venue is world-class both in quality of infrastructure and use of technology. The food and drink offerings are unparalleled (Nobu has a permanent restaurant on site and the Moet champagne garden offers a place to lounge while sipping bubbly). The world’s best tennis players in both the men’s and women’s games come to play in both doubles and singles, and they are so well cared for that they mix and mingle with fans in an intimate setting.

This tournament has differentiated itself from its peers by being the best.

It’s a fascinating case study, because it wasn’t always so. In 1990, the tournament was in the red and in danger of being sold to a city overseas. Enter Larry Ellison of Oracle, one of the richest men in the world with a love for tennis, who stepped in and bought the tournament. Every year since then, he has improved it – building new stadiums, upgrading the grounds, bringing in permanent vendors, establishing strategic partnerships, offering increased prize money, and giving the fans an enhanced experience. He has turned the tennis world on its ear by being the same, but being different.

Differentiate Yourself

This mindset is an essential one for any business or entrepreneur. In your market, you must differentiate yourself from your competitors by doing what they do, but doing it better. Then you must seize upon this differentiator by positioning your brand as an industry leader, and creating a marketing plan to leverage your efforts.

Take a page from Larry. Do you think other tournaments are happy that he has set the bar so high? They aren’t! They fear they cannot keep up. Take on this mindset and separate yourself from your competitors. Then come see us on the Porch! We can help you stand out by positioning and marketing your brand and making it rock!

It’s January and all around us, the focus is on the new year and a slew of new resolutions. Personally, after the rush of year end and the holidays, I am still in recovery mode, and I spend January trying to regroup, simplify, and live with intention.

But what does this mean?

For me, it’s a daily commitment to doing only the things that are important, meaningful, and rewarding, and doing them in a way that is mindful, earnest and honest.

Over two decades ago, author, artist and teacher Mary Anne Rademacher wrote these words as she embarked upon her quest to live with intention:

“Live with intention. Walk to the edge. Listen hard. Practice wellness. Play with abandon. Laugh. Choose with no regret. Continue to learn. Appreciate your friends. Do what you love. Live as if this is all there is.”

And every January, instead of resolutions, I re-visit these words, and renew my commitment to living with intention.

Mindful. Earnest. Honest. And simple.

Happy New Year, friends.

If you’re anything like me, right about now, you are exhausted. You’ve shopped and caroled and baked and planned and celebrated and stressed and shopped and stressed some more … and the big gatherings are still in front of you.

It’s this time every year that I always have to remind myself to take a deep breath and look objectively at the situation. What can I let go of that will help me truly enjoy the days to come?

The idea of perfection.

Perfect families in perfect clothing gathered around the perfectly set table eating the perfect meal … it’s an illusion. None of it is real. And none of it is important. If you are together and love is present, that’s the only reality you need.

Petty grievances.

Gatherings are inherent in the season, and interpersonal dynamics can be complicated. Invariably, you will have to spend some time with someone who has made things difficult. Rather than stress over seating arrangements and buffers, forgive and forget. What a relief it will be.

Worry.

This time of year, the list of worries is long. Let them all go. The old adage, “worrying doesn’t take care of tomorrow’s troubles, it robs you of today’s peace” has never been more true.

And last, but certainly not least…

Your diet!

Eat, drink, and be merry. Have the dessert. Have the cocktail. Enjoy the food. And then get up tomorrow and enjoy that food as well. This is not the time to count calories. Don’t be that girl!

Resolve to truly enjoy yourself this holiday season. Enjoy your friends. Enjoy your family.

Happy Holidays!

Every year at this time, I sit down to write a blog that adequately expresses the gratitude I have in my heart. And the truth of the matter is, I struggle to find words weighty enough.

Friends, I am beyond thankful.

I am thankful that …

• my dream of forming a company to do work that I love, every day, has become a reality.
• my team of amazing professionals are not just co-workers; but also parents, warriors and above all else, friends.
• I work for and alongside amazing client partners who value what we do, follow our lead and in turn, inspire us to grow and evolve.
• the structure of my professional life allows me to be present for the important moments in my personal life. And I am proud that my entire team is able to do the same.
• I have a loving husband who values and appreciates me.
• I have strong, healthy, independent, amazing children whose successes bring me more joy than I thought imaginable. Don’t even get me started on this one. I am so grateful.
• my entire family, but most specifically my parents, whose unending support and involvement in my life means everything.

I am thankful, friends. Beyond thankful.

Thank you, all of you, for making my personal and professional life rich and meaningful. My heart is full.

Happy Thanksgiving to you and yours.

Fear is a funny thing. It starts out small, often as a small, nagging discomfort. But over time, fear can take on a life of its own, and develop into a full blown, panic-inducing phobia.

Funny story.

I am deathly afraid of the ocean. An innocuous snorkeling trip as a teenager developed, over time, into an intense fear of what lay beneath the beautiful water. My husband has a similar feeling about heights. And for two people who absolutely love to travel, over time, we came to realize that these fears were extremely limiting. Think about all the adventurous activities that our fears were keeping us from doing.

So we made a deal. He would zip line in Cancun if I would scuba dive in Grand Cayman.

Last summer, he made good on his promise. (He nearly stroked out, but he did it!) And so the time had come for me to return the favor: Grand Cayman.

We had become overly busy in the time leading up to the trip and never became dive-certified, so instead, swimming with the stingrays became the activity of choice.

And I did it. The screaming child who grabbed onto me for comfort nearly did me in (didn’t he know that I wanted his dad to rescue ME by lifting me out of the water like an airplane???), but I did it.

Eleanor Roosevelt was a wise woman. She said, “You gain strength, courage, and confidence by every experience in which you really stop to look fear in the face. You must do the thing which you think you cannot do.”

And that’s true. Getting in the water to swim with stingrays is not a heroic act. But the very fact that I made the decision to do it, despite the fear that had lived with me for decades, was an empowering one. I feel like a better and stronger version of myself for having done it. And I made my husband happy in the process. It was a win-win.

A small lesson in not allowing fear, big or small, to keep you from living your life. It’s a nice reminder, isn’t it?

I don’t mind telling you, friends – the past couple of weeks have been a complete and total exercise in spinning my wheels. I’ve had some big distractions – visiting relatives, a sick child, a big project, some health issues that needed addressing – but honestly I have had a hard time getting back to prime productivity.

Here’s what helps me right the ship when things veer off track:

Make A List 

Writing out a to-do list keeps it all front and center. I always think I will remember everything that needs doing, but the reality is that things will fall through the cracks if it doesn’t get written down. Pen. Paper. Write it out. It’s important! Plus it makes scratching through things as they get done oh so fulfilling!

Set Aside Time to be Productive

If you don’t schedule it, it may not happen. Designate blocks of time to focus and be productive. One thing at a time – get through that list.

Don’t Fall Down the Rabbit Hole

Distractions are the death knell to productivity. A “quick” telephone conversation, “five minutes” of mindless internet surfing, taking a break for a snack – allowing yourself to be distracted in these ways will absolutely sabotage your productive time.

Hold Yourself Accountable

Everyone has to be fluid when things come up, but productivity is a commitment. It doesn’t just happen by accident.

And … Repeat

A system, any system, needs to happen over and over again to be successful. Staying the course and developing good processes is the key to productivity.

Sigh. It’s been a scary week. In fact, it’s just a scary time. Unspeakable violence, natural disasters, discourse and pain and suffering … it’s a lot. A whole lot.

These events have caused me to struggle with feelings of fear and unease, and I have struggled to quell the fear and unease in my children. And although I am not an expert by any stretch of the imagination, I have looked to others for guidance about how to cope with these feelings, and I thought sharing what I’ve learned might help someone else, as well.

Some Coping Tips:

Acknowledge the Fear. Running from fear is not going to help anyone or anything. Slow down, and let yourself really feel what you’re feeling. It may be intense for a bit, but you will come out the other side and that journey shouldn’t be suppressed.

Offer Help. Tragedies make us feel powerless. Take some of that power back by actively helping those who are affected in any way you are able.

Focus on Your Reality. Yes, what is happening is disturbing. But what is your reality? Don’t overgeneralize threats and allow what is happening elsewhere to affect your day to day movement.

Balance the Negative With the Positive. Tragedies find their way into the news cycle far more often than their more positive counterparts, but there are wonderful things happening everywhere. Seek these stories out. Humanity is a beautiful thing.

Get Help If You Need It. If fear is consuming you, don’t suffer unnecessarily. Reach out for help.

Human life is a precious thing. Hold your loved ones close, friends. This too shall pass.

On September 11, 2001 I was a new mother, my daughter having been born just two months earlier. On that morning I woke before her, turned the television on low so as not to wake my sleeping baby, and watched as the tragedy unfolded. Shock as the first plane hit gave way to confusion when the second plane hit, and very very quickly, absolute horror, fear and sorrow lived in my bones.

How could someone, anyone, for any reason, do this? How would people deal with such painful loss? How would New York recover? How would we all recover?

HOW?

Every year at this time, I am plunged back into the voracity of all those feelings, as I”m sure we all are. Today is the 16th anniversary of the September 11 attacks. And the sorrow still lives in my bones.

That perfect, innocent baby girl that I cried over that morning and worried about protecting from the evil in the world is now 16 years old. Last year, she and I visited the 9/11 Memorial and Museum in New York.

The somber exterior voids of water that greet you are haunting, yet beautiful. But as you move into the museum, and down into the dark chasms of the exhibits, you are thrown into chaos and heartbreak, and the angst is palpable.

The magnitude of the loss is evident in every inch of the space. It was extremely hard to digest.

It’s uncomfortable to remember what happened on September 11th; but remembering is important. Remembering is all that we have.

So today, September 11, 2017, we remember. We remember all of it.

It’s almost the 4th Quarter, and here on the Porch, it’s all about cooler weather, football, holidays and … 2018 plans. The time is NOW to schedule your 2018 winning game plan. We can help you Play. To. Win.

Here are 6 Things to Think About as we head into Q4:

1. Volunteering.

   Folks, the need for volunteers is going into overtime to help hurricane victims. Our fellow Texans will persevere, but still need our help in Q4 and beyond. Over the last five weeks, the Front Porch Marketing team has donated some serious rocker time to help our clients whose teams were affected and to raise awareness for their fundraising and donation efforts. If you are looking to support hurricane victims in Texas and elsewhere, check out TrustedWorld.org. This fantastic organization based in North Texas helps us all keep on helping.

2. Supporting Women.

   Does your playbook include doing business with and promoting women-owned businesses? Look for WBE certified businesses by visiting Women’s Business Council-Southwest. Consider joining this great organization, and if eligible, get certified. Front Porch is proudly certified WBE, HUB, SBE and WOSB and recently attended the WBCS Business Works Expo in Arlington, Texas. We will gladly answer your questions!

3. Working Social Media.

   Are your fans crazy about your brand? Are they visiting your sites, watching you play and win the social media game, reading your blogs and newsletters and wanting more? It just takes one good quarter to make some great plays. Start now.

4. Celebrations.

   4th Q wouldn’t be 4th Q without events that celebrate family, friends and don’t forget – your team. We love it when our clients such as Mister Sweeper celebrate the team and let us help them plan it. Hint: Cinemark. Star Wars. Private Screenings. Make sure you have plans in place now to thank your team for 2017.

5. New Clients.

   Now that the Back to School huddle is over and everyone is settled into the new routine, we want to take a moment to shout out to two new clients who spend every day helping teachers do a great job of educating the children in our communities. Faith Family Academy and Catch Up & Read are North Texas organizations that demonstrate it’s all about having a passion for what you do.

6. and lastly …

   Friends, if you have to pick one of six things to do in the 4th quarter, pick this – Find. Your. Purpose. Like this one.

Our purpose at Front Porch is to rock your world and help you play to win. See you on the field.