Category Archives: Small Business

This year is a significant business anniversary for Front Porch Marketing! ‘Cause when you are fifteen … yep, had to … the lyrics from the icon and brilliant, bad a** storyteller and business woman Taylor Swift. We are honored and humbled to be celebrating our 15th year in business beginning this March. Which has all our marketing and branding wheels spinning.

What’s Significant About 2026?

It is not only our 15th anniversary. We have a new client who has engaged us to develop a brand audit, brand architecture and a 2026 marketing plan. Oh, and 2026 marks this client’s 30th year in business. Another significant business anniversary! Well, celebrations and events are always top of mind on the Porch. So, in my best football mom voice, Let’s go!

Looking for Ways to Rock Your Significant Business Birthday?

Whether it is this year or next, Front Porch Marketing can help. First of all, remember all things you do as a business should be in your brand voice and colors. Next, build on traditions and the vernacular you have established — for your brand and within your company culture — with your clients and advocates. Keep doing more of what makes you YOU!

Ready to celebrate your significant business anniversary? Look up the traditional and modern gifts and words associated with the significant year celebrations. For 30, for example, it is pearls, diamonds, lilies and other delightful 30th anniversary attributes.

Idea Starters For Your Significant Day Celebration

  1. The big day to celebrate in 2026, for our current client, would be the 30th of every month starting in the month that they were founded for twelve months
    Social media post related to the anniversary
    Gift in line with 30 years to client’s advocates or to the founding client
    • Same to current and possibly prospective clients
  2. Nonprofit tie-in
    Donating $3,000 to a nonprofit near and dear to the brand or some special philanthropic tie-in
    • Asking for submissions directed to nonprofits, asking why their nonprofit should get $3,000
  3. Team recognition
    Special 30th anniversary branded gift
    Celebration event for team
    • Volunteering together for 30 hours during the anniversary year
  4. Short-term logo with 30th anniversary tagline or “30” incorporated into the design
  5. 30th anniversary website banner
  6. Updated social media timeline covers and/or avatars
  7. Handwritten notes with a special gift — or no gift — to those who helped you start the business or who are key to keeping you motivated to think differently. Recognize those who are always propping you up throughout the year

We Thank YOU For Helping Us Reach This Significant Year

It is not lost on us that we could not have done these past fifteen years without you. We could not have done this without team members present and past, and those that are yet to come. To those team members who we pull in when we have overflow or need special expertise: Thank you.

To those who refer us to other business leaders and contacts? We give our endless gratitude. To the champions of Front Porch Marketing who ask us to speak at events or are always at the willing to talk to clients looking for additional expertise and resources.

We are grateful for you all. Humbled and blessed always. Our team is honored to work with those we love for whom we love while taking care of our loves.

There would be no Front Porch Marketing without all y’all.

You rock. Thank you.


It’s the last post of the year, y’all, time for a round-up of the best marketing tips from our blog. It’s about to be 2026 in a few days, and we’ve accomplished a lot! To move forward to the future of your marketing success, we thought it would be helpful to go back and share some knowledge from the past. Hopefully, this will help you start thinking about what you want your business to be in 2026.

Start the Year With a Marketing Plan

First of all, you don’t know where to start planning for the year ahead? Start with an official marketing plan. Put a document like this together to help guide you through the year. Here are some marketing tip posts:

Pro Marketing Tip: Strong Branding

Next, does your branding stand for the company the way you want it to? Can you strengthen your brand? Will 2026 be the year for a re-branding to more align your business goals? Here are some branding posts to help you evaluate your situation.

Your Brand’s Voice Has Power — Channel It!

To continue this thought, part of your brand is your voice. The words you use, the story you tell. Are you maximizing that voice in every point of contact? Here are some marketing tips on topics to think about when you are evaluating your content:

Tame the Tactics: From Email to Social Media

Finally, need marketing tips on how to do email or newsletter marketing? Social media posting? We’ve got you covered. Get started by checking out these post for information, or advancing your digital marketing prowess this year:

For More Helpful Marketing Tips, Check Our Blog

Overall, we might have covered just about every every marketing topic that a small business could use to grow their brand. Because, we’ve been creating content on our blog for over a decade! Find a nugget or two in there to help you get started. If you want to subscribe to the blog and get a tip post every week next year, just subscribe here. If you have questions, be sure to holler.


I’m often asked by small and medium-sized business owners whether email marketing is worth the effort. Many say email marketing feels confusing, overwhelming and hard to keep up with. Here are a few of the questions I hear most often:

  • Isn’t email just annoying to everyone? I don’t want to spam my customers.
  • What would I even say on a recurring basis?
  • Isn’t email just another way to try to sell something?
  • How do I get started if I don’t have time or resources to build a list, find images, or write a copy?

At Front Porch Marketing, we see email marketing work for small and medium-sized businesses all the time. The key is focusing on connection, consistency, and value. Here’s how we help our clients make email marketing feel more manageable and more effective.

1. Share Something Worth Opening

Think of your emails to stay helpful, authentic and human – not salesy. Your audience wants to hear from you when your content makes their day easier, more interesting or more inspiring. That could be industry insights, community news or stories about people behind your brand.

Email marketing ideas to try:

  • Welcome series: A few short emails that introduce your brand story and highlight what makes you different; you’re building trust from the start.
  • Customer testimonials: Share real experiences and success stories that show the impact of your products or services.
  • Educational content: Offer quick tips, how-tos or behind-the-scenes information that give your audience something valuable to take away. 

2. Send the Right Message to the Right People Using Email

Not every customer needs to hear the same thing. By segmenting your list into simple groups, you can tailor messages that feel more relevant. It doesn’t have to be complicated!

Example groups:

  • Current customers, prospects and vendors
  • Frequent customers versus first-timers
  • Customers in different locations, such as like Dallas–Fort Worth, Austin and Houston

3. Be Consistent and Keep an Eye on Email Marketing Results

The best email strategies are the ones that show up regularly. Think monthly newsletters, team spotlights or helpful blog recaps. Over time, consistency builds trust and keeps your brand top of mind.

Lastly, don’t forget to check your metrics; open rates, clicks, and conversions. They’ll tell you what’s working and what might need to tweak.

Ideas to test:

  • Monthly newsletter: Share updates, events or trends your audience cares about.
  • Reactivation campaign: Remind inactive subscribers of what they’re missing.
  • A/B testing: Experiment with subject lines, visuals and send times to figure out what yields the best engagement.

Wrapping It Up

Email marketing doesn’t have to be complicated or stressful, it just needs to be consistent, authentic and tailored to your audience. When you share valuable content, speak directly to your customers and pay attention to what works, your emails can become one of your most powerful tools for growth.

At Front Porch Marketing, we love helping businesses find their voices and turn everyday emails into meaningful connections. Ready to start? Let’s build something great one inbox at a time.


Recently, I heard a successful business entrepreneur speak. His audience of almost 100 business owners was comprised of some who were familiar with his business and others who were not.

This business leader owns a Construction General Contractor business. He described that his company’s role as General Contractor is to project manage a construction job. From start to finish, his company project manages jobs big and small, so the owner does not have to do so.

How a Construction General Contractor Business Parallels an Ad Agency

I noticed right away that the job components included in managing projects as a Construction General Contractor mirror ours as a branding and marketing partner. In order to execute a successful project, these four components must be happen for us at Front Porch marketing:

  1. Create and manage the timeline — Along the way, make sure all tasks are on time and timelines are updated.
  2. Develop the budget — Estimate all costs, agency fees and out-of-pocket expenses, to ensure no surprises during the course of the project.
  3. Hire the crew — The right crew is critical. With us, our crew is already on board. We engage them as needed and they deploy their expertise and skills for each part of “the job.”
  4. Manage communication — Front Porch Marketing account managers are the primary liaison with the Client. They manage the team executing the work, so our Clients don’t have to do so.

The Right People for the Job

This is where the rubber meets the road for Construction General Contractors as well as Advertising Agencies. They both require the right people to do the job who are focused on results. The cost for both construction and advertising is higher sometimes, because we both want to get the right, skilled experienced experts to execute the work. We also want to be able to hold them accountable for executing at the highest level. By doing this, the results meet or exceed clients’ expectations.

As a business or nonprofit leader or owner, if you have time and team members to manage the above. rock on.

Managing Your Time Effectively as a Business Leader

Think about whether the way you’re doing it now is the right way to spend your time.  Are you managing or executing your own marketing? For me, I create the annual plan for Front Porch. I review it. Our team weighs in and embraces their roles. I check in with team members along the way.

However, for me, I know my business and the team benefits when I work ON our business not IN our business. Does yours?

Manufacturers are a sweet spot for us. In addition, we love business owners and leaders who share their expertise and learnings with other. Hence, that is where the inspiration for this blog came from for me after seeing this business owner speak. Connecting the parallels of agency business and Construction General Contractor business reinforced for me that we are driven when we work with like-minded business leaders. Let me know what you think.

Cheers to business success!


This fall, we are welcoming Sophie Leos, our newest intern rocker, to the team. So as we always do, we asked her a few questions to get to know her better! She’s a student at The University of Arkansas studying marketing and management. Sophie is eager to further build her skills and learn more about marketing, client relations and strategic writing on the Porch.

What is the biggest misconception about marketing today?

That the only goal of marketing is to sell a product or service. Marketing is so much more than that, it’s about building a personality, message and values for a company that resonate with its audience and foster real connections.

What advice would Sophie Leos give to her younger self?

I would tell her to always trust her gut. This is something I try to live by in life, making decisions that feel right for me rather than relying on the approval of others.

What is one of the biggest lessons you’ve learned so far at school?

That communication is one of the most valuable skills a person can have in every aspect of life. It is the foundation for understanding and for building meaningful connections with the people around us.

What does good brand strategy look like?

Good brand strategy focuses on differentiating your brand from competitors while creating a strong brand identity. A successful strategy ensures people recognize your brand while also connecting with its values, message and personality.

If you could be anywhere in the world right now where would it be?

Venice, Italy. I had the opportunity to study abroad in Paderno del Grappa last summer, just an hour outside of Venice. My time in Italy was one of the most enriching experiences of my life. I loved immersing myself in a new culture, exploring beautiful cities and gaining new perspectives.

If you could go to dinner with one person living or dead who would it be?

I’d choose Selena Gomez. I think she is such an inspiration for women around the world. She comes from a humble background and became incredibly successful from acting and singing to having her own beauty brand.

If you could describe Sophie Leos in three words what would they be?

I would describe myself as curious, motivated and creative.

Tell us about a major milestone in your life?

A major milestone in my life was coming to college at the University of Arkansas. Being from St. Louis, I moved five hours away from home and did not know many people at the school. It has been an incredible period of growth for me and I’ve learned so much about myself as well as the world around me!

From your perspective, how does Front Porch Marketing differentiate itself from other marketing companies?

Front Porch stands out from other marketing companies by emphasizing story-telling and building long-term relationships. Front Porch takes the time to understand their client’s specific needs and then implements marketing strategies that drive results and form meaningful connections.

What is a fun fact about you?

I grew up doing competitive dance my whole life!


I’ve told the “Books” story before, but I will tell it again quickly. As I was reading on the beach one summer, I was approached by my son’s friend who was like a son to me. And he knew me well. “Mrs. Porter are you reading Hemingway, Wilde, Austen, Shakespeare,” he asked. My response, “No, Jimmie. Thanks for that though. I am reading mindless trash.”

I mean no disrespect for the authors who are so incredibly talented. Books like Happy Wife, Broken Country, Atmosphere, OMG … just to name a few. Reading these books this summer on our annual family Gulf Shores, Alabama, trip definitely reduced my stress. But there were a lot of the other things I didn’t realize they did too.

Benefits of Reading

Happy Wife is set in Winter Park, Florida, which was my son’s — and by default my — home away from home for five years. Definitely an enjoyable read in familiar territory.

One book that kept me saying, “Yes. Oh, you go girl,” and a couple of other things because it coincidentally blurred into my work life was, Sunny Side Up by Katie Sturino.

As a start up that then turned into an extraordinarily successful brand quickly with an overly participatory investor, the main character, Sunny, pivoted. She realized her brand strategy and core customers were no longer at the core of her brand.

Finding Inspiration For Life and Work From Books

Thinking about this book lead me to write this blog. Successful start-ups and their business leaders always understand the following as they build and grow their companies:

  1. Investment — Successful business owners and leaders understand they need to invest in their brand launch AND beyond. It is not just launch and be done. It is the continued investment over time that ensures success. So, make sure to run numbers before your launch. Do you have the capital to launch AND continue marketing? What is your true number to both launch and sustain this brand? Bootstrapping can cause a few negative effects, so be aware:
    • Slower growth which equals struggling to scale
    • Increased personal financial risk if the business stagnates or fails
    • Intense workload leading to burnout and sometimes health issues, which we have seen first-hand recently, of the entrepreneur. Hustle smarter not harder. Which leads to number two.
  2. Team Members — How much time can you commit to this business? Some of our start-up leaders are working full-time jobs at other companies. But their hearts are somewhere else. Ask yourself this, start-up leader: If you are keeping your day job until this business takes off, do you have the support team in place to fill in the gaps?
  3. Branding & On-going Marketing Support — We have waxed lyrical about these subjects before. The fact is that the fictional character Sunny got it. She built a brand based on a brand vision and ultimately stayed true to its mission and values. In addition, she consistently communicated with her best target after the product launch. Are you putting on-going support in place too?

Learn a Lesson From Fictional Characters and Real Business Leaders

Books can be blessings. Even mindless trash. Reading provides personal benefits like increased vocabulary, reduction of stress and enhanced cognitive functioning. But, as you can see, reading books can also translate into business learnings and idea generation at the same time. Happy end-of-summer reading, y’all!


Are you an online researcher like me? One of the first things I do when considering a new purchase is read what other people have to say. Real people, real experiences. For full transparency, before 8 AM the day I wrote this post, I’d already read customer reviews for an eye cream, a dog groomer, and an activity for my kids… priorities! 

What people say about your small business matters. Before buying, booking, or signing a contract, most customers look for proof they’re making the right choice. That external validation is where client testimonials shine — and why they’re such a powerful marketing tool for small business growth. 

Testimonials Build Trust and Credibility 

Polished marketing materials, slick content, beautiful photography — all great. But none of it carries the same weight as a real customer sharing their experience. When potential clients see others speaking positively about your small business, it builds trust. For your existing customers, it reinforces their decision to work with you again. 

Bringing Your Brand to Life 

Client stories give your business a face. They help people connect to your mission and vision by showing how your work impacts real people. It makes your brand feel approachable and relatable – qualities that help your small business stand out from the competition. 

Encouraging Client Engagement

Often, customers who’ve had a great experience are happy to share it — they just need to be asked. Testimonials give your clients a chance to engage with your brand and feel like part of your success story. In turn, you strengthen those relationships by showing their feedback matters. 

Social Proof in Action 

Testimonials are firsthand accounts from people who have nothing to gain by recommending you. That outside perspective holds weight with potential customers and validates their own decisions. We all like feeling confident that we chose the right CPA, dentist, real estate broker or dog groomer. Client testimonials help deliver that reassurance.

Testimonials Grow Online Visibility 

Positive interactions with your brand across the web boost search engine marketing rankings and make it easier for people to find you. Incorporating client testimonials into your online marketing presence — website, social media, directories — expands your digital marketing footprint and strengthens your credibility. 

Fueling Content Creation 

Client testimonials are ready-made content. They can be shared in so many ways — on your website, social media, in proposals, case studies, videos, presentations — adding authentic, relatable proof of the work your small business does.

Boosting Internal Morale

Lastly, testimonials aren’t just good for marketing — they’re good for your team. Positive feedback reminds everyone their hard work is appreciated. It’s easy to focus on challenging projects or the occasional hiccup; hearing directly from happy customers can be the boost everyone on your team needs. 

At home and at work, we’re making decisions every day about where to spend our money — and we’re influenced by what others say. Client testimonials give your small business the chance to showcase those positive experiences, build trust and strengthen your brand. 


During the summertime months, everything tends to slow down, creating a more relaxed atmosphere in both our personal lives and the business world. For businesses, major announcements and initiatives are often introduced at a slower pace, as both target audiences and journalists are likely to be on vacation.

Is summer a time to reduce media outreach? The answer is a firm no! While others head to the beach, summertime is the ideal opportunity to capitalize on less crowded reporter inboxes.

Plan for Fall and Winter in the Summertime

Although fall and winter may seem distant, long lead publications are already preparing their end-of-year stories. Since these publications typically have a lead time of 3 to 6 months, summer is the perfect opportunity to pitch your ideas. Many of them provide editorial calendars in their media kits, which can help you align your pitches with their planned content.

As fall approaches, reporters often experience an increased workload. Many short-lead reporters take advantage of the slower summer months to prepare important stories. In the summer, reporters have more time to review pitches. publications such as daily newspapers, broadcast outlets, and online platforms may not be actively seeking pitches, providing you with an opportunity to distinguish yourself.

 Establish Summertime Connections That Will Last All Year

If your organization is having a slow summer, use this chance to strengthen connections with reporters. Summertime is a great time to research key journalists and understand their beats by reviewing their article portfolios.

Engage with them on social media by sharing relevant links, joining their conversations, and offering your unique insights. By establishing your thought leadership, you can become one of their preferred experts for future stories.

Augment Your Online Presence

Take advantage of the summertime months to enhance your online presence. Focus on building relationships with reporters and directing them to your website or other content channels where they can discover your unique voice and expertise.

Regularly update your content with fresh additions, such as blog posts and vlogs, while staying active on social media. Although summer may seem slow, it is an excellent time to strengthen media relationships and tailor your content to align with reporters’ interests.


For many service-based businesses, summer can bring a noticeable shift in pace. Clients take vacations. Projects slow down. Inboxes are a little quieter. While that can be stressful for some, it’s also a golden opportunity to set the stage for the kind of brand-building and relationship marketing that pays off in the fall.

Here are five smart, low-pressure ways to keep your business visible and valuable during the summer months.

Show Up With Service-Based Seasonal Relevance

Your service-based clients are in summer mode so your marketing should reflect that. Swap out your usual tone and visuals for something lighter and more seasonal. Even a service business can have seasonal flair, it just takes thoughtful execution.

  • Update your website or social headers with a bright, seasonal refresh.
  • Share content that acknowledges where your audience’s head is right now (travel, rest, planning ahead).
  • Keep calls to action warm and casual. Think: “Let’s chat before fall,” instead of “Book now!”

Reconnect Without Selling

Summer is a great time for a service-based business to nurture their relationships, not push offers. People remember how you made them feel, not how hard you pushed.

  • Send a short “checking in” email to past clients or prospects with something personal or helpful.
  • Share a light, engaging newsletter featuring tips, updates or even your team’s summer reading list.
  • Send a handwritten thank-you note, summer themed postcard or small branded summer item to key contacts.

Package a Service-Based Seasonal Offer

Create a limited-time service bundle or mini offer that’s easier to say “yes” to. Position it as a chance to get ready for Q4 while things are still quiet, to end the year strong.

  • A quick strategy session, audit, or consultation for a set price.
  • A “summer tune-up” for their current account.
  • A short-term retainer designed to bridge the gap until fall for a special project.

Go Behind-the-Scenes at Your Service-Based Business

Summer is perfect for showing the human side of your brand. People like to work with people. Let them see the personality behind the service you provide.

  • Share behind-the-scenes moments of your team working (or vacationing).
  • Post photos or reels that give clients a peek into how you operate.
  • Use Stories, Reels, or LinkedIn posts to spotlight summer client wins or simple day-in-the-life moments.

Plant Seeds for Fall

If you’re slower in summer, use that time to get ahead. Marketing doesn’t always have to be public-facing to be powerful. Quiet progress now  in the summer, can lead to loud momentum later in the fall and winter months.

  • Batch fall content now to get ahead (blogs, newsletters, email sequences).
  • Refresh your onboarding materials or website copy during downtime.
  • Build a campaign now around something launching in September or October.

Stay Warm, Not Silent

Summer isn’t the time to go radio silent for a service-based business, it’s the time to stay present, helpful, and human. Because when fall hits and decision-makers are back in gear, you’ll be top of mind, not just because you marketed well, but because you showed up with intention when others disappeared.

So go ahead. First slow your pace, then warm your tone, and finally let your service-based summer marketing do the quiet, steady work of building trust with your customer that will last all year long.


Rework old work this summer, and fine tune it to maximize impact. Not every marketing campaign soars on the first try: some fizzle out quietly, lost in the noise of busy inboxes or drowned by shifting algorithms. But summer isn’t just for new campaigns, it’s the perfect time to revisit what didn’t work, rework it, and give it a second chance to shine.

Just like TV networks used to air “summer reruns” to capture fresh audiences, you can reimagine underperforming campaigns with new timing, angles and energy. Because sometimes, the idea was good — just maybe not the execution, the context or the season.

Summer is Primetime for a Reboot Rework

Summer marketing tends to feel lighter, looser and a little more experimental. Audiences are mentally shifting gears, slowing down, traveling, spending time outdoors. Engagement might dip in some channels but spike in others. It’s also when your team might have more breathing room to reflect, regroup, and rework ideas without the Q4 pressure.

Plus, summer is a metaphor-rich season. Think: growth, energy, movement and play. All perfect themes for breathing life into a campaign that maybe didn’t stick the first time.

Review and Rework Without Judgment

Before anything can be reimagined, it needs to be understood. Ask yourself these questions about the campaign.

  • What was the goal? Did the campaign aim for awareness, engagement, conversions?
  • What worked well? Maybe the visuals were strong, but the CTA was weak. Maybe the story was good, but the audience was wrong.
  • What failed and why? Timing? Message mismatch? Channel choice? Lack of clarity?

This isn’t about beating up on your old work. It’s about auditing the content with curiosity and clarity.

Refresh the Angle

Ask yourself what new spin would make this idea more relevant now?

  • Update the context? Can you rework the content to connect it to current summer trends, events, or cultural moments?
  • Shift the focus? Try telling the same story from a different POV like customer-first, behind-the-scenes or values-driven.
  • Simplify it? Strip it down to the strongest insight or benefit and rebuild from there.

Summer is a season when audiences crave ease and emotion. Lean into storytelling that feels breezy, relatable, or joyfully unexpected.

Rework it and Change the Channel

Sometimes, the idea isn’t the problem but the platform is. So a campaign that fell flat as a static Instagram post might thrive as a short-form video. Or, an overlooked blog post might shine as a podcast segment or live Q&A.

Consider a form change-up to maximize your content impact:

  • Repackaging email content as a summer-themed downloadable checklist.
  • Turning case studies into Instagram carousel “client journeys.”
  • Repurposing old webinars into bite-sized reels or quote graphics.

Embrace the Remix

You don’t need to start from scratch in a rework of an old campaign, just remix it. In fact, some of the most iconic campaigns are iterations of past ideas.

  • Nike’s Just Do It has been reframed a dozen ways.
  • Spotify Wrapped is a reinvention of year-in-review content.
  • Coca-Cola constantly reuses its “share” message in seasonal formats.

Take what worked like language, design or sentiment and remix it to fit your audience better this summer.

Failure Isn’t Final, Keep Reworking

Just because something didn’t work the first time doesn’t mean it’s a bad idea. It might’ve just been early. Or undercooked. Or misaligned with the moment.

This summer, take a little time to look back, not to dwell but to rediscover. Great campaigns, like great summers, often come from second chances and a willingness to try something again, only just a little differently this time. So, you got a campaign graveyard? Dig it up. Rework it. You might just find your next big summer win buried there, waiting for its moment.