Where Do Marketing Agencies Fit into Your Business?

In today’s competitive business landscape, marketing plays a pivotal role in driving growth and success, and marketing agencies are at the forefront of this work. Good marketing can identify new customers, engage and grow a loyal audience, or launch new products and services. And while some business owners may contemplate handling their marketing efforts in-house, seeking the expertise of an agency can make a significant difference in achieving sustainable results.

Marketing agencies bring a wealth of knowledge, experience, and strategic insights that can add substantial value to a client’s business. There are many different ways that agencies can contribute to a client’s success and why opting for professional assistance is essential.

What You Get When You Choose A Marketing Agency Over Doing it Yourself

When you work with a marketing agency instead of trying to do everything yourself, you’ll enjoy many advantages like specialized expertise, a strategic approach, resource optimization, access to cutting-edge tools, and time efficiency.

1. Specialized Expertise

Marketing agencies equip their teams of skilled professionals with specialized knowledge and skills in various marketing disciplines. From SEO and content marketing to social media and paid advertising, agencies can bring a diverse skill set that can be tailored to meet the unique needs of each client.

These marketers focus on their disciplines day in and day out, and adding their knowledge base to building your business pays off. Their expertise ensures that marketing efforts are executed effectively, delivering measurable results that align with business goals. More bang for your buck.

2. Strategic Approach

Agencies work closely with clients to develop data-driven strategies that align with their overall business objectives. By conducting thorough market research and competitor analysis, agencies identify opportunities and then craft well-thought-out campaigns to stay ahead of the competition.

A strategic approach not only maximizes marketing ROI but also enables businesses to make informed decisions for future growth. These agencies objective perspectives on growing clients’ businesses means they can make solid, research-backed decisions to build business. And then they can implement these decisions in a streamlined manner.

3. Resource Optimization

Managing marketing efforts in-house can strain resources, especially for small to medium-sized businesses. Marketing agencies offer cost-effective solutions that allow clients to focus on core business activities while leaving marketing tasks in expert hands. This resource optimization ensures that businesses get the most out of their marketing budget and manpower.

Our small to medium-sized clients benefit from Front Porch Marketing’s ability to supplement their own efforts. We work hand-in-hand with them to build their business as if it were our own, while lending expertise that clients don’t typically have in-house like website design, social media content marketing, email marketing and large design-focused projects like brochures. This leaves small business owners to focus on what they do best.

4. Access to Cutting-Edge Tools

Marketing agencies invest in state-of-the-art marketing tools and technologies to gain a competitive edge. By leveraging these tools, agencies can track and analyze data effectively, allowing for data-driven decision-making and continuous optimization of marketing campaigns. Such insights are crucial in maintaining a strong market presence and adapting to changing consumer behaviors.

It wouldn’t be cost-effective for small businesses to invest in these tools, so marketing agencies can again supplement the efforts of a business with this access to tools and the expertise to optimize their use for the benefit of a client’s business.

5. Time Efficiency

Implementing a successful marketing strategy requires time, effort, and consistent monitoring. By delegating marketing responsibilities to an agency, clients can focus on core competencies and strategic business growth. This time efficiency enables businesses to operate seamlessly while their marketing needs are efficiently addressed by industry experts.

Taking all these tasks off a small business owner’s plate gives them time to see the big picture. Then they can focus on growing their business. And they won’t get buried in the weeds of all the marketing tasks necessary to get there.

6. Reassess What Your Time is Worth, and Let a Marketing Agency Help Make Your Business Better

In conclusion, marketing agencies bring invaluable expertise and depth of knowledge. This can significantly elevate a client’s business to new heights. From specialized skill sets and strategic insights to resource optimization and access to cutting-edge tools, agencies offer an all-encompassing solution to marketing challenges.

While some clients may consider DIY marketing, it’s crucial to recognize the value that marketing agencies bring to the table. By partnering with a reputable agency, businesses can enjoy efficient and effective marketing efforts that lead to long-term success. Remember, marketing is an investment in the future, and entrusting marketing professionals can lead to remarkable returns.

Getting the Press Release Right

A press release is an official statement (written or recorded) that an organization issues to the news media and beyond. Whether we call it a “press release,” a “press statement,” a “news release,” or a “media release,” we’re always talking about the same basic thing.

Most are a page long — two pages max. The goal is to provide enough information so that news outlets have sufficient material to craft their own stories about whatever the release is detailing.

Press releases are delivered in a myriad of incarnations, from new restaurant openings to executive promotions, you’re feeding an unpredictable news cycle.  PR professionals then make the ordinary extraordinary.

Here are a couple of tips to make your next one stand out.

Create a Simple Headline that Gives an Overview of the Content

Press release headlines frame the ensuring content. They should convey the central message of your story that is easy to understand.

Make Your Email Subject Line POP

News makers barrage new outlets with this type of information overload every hour of every day and in order to lift your clients’ news out of a sea of emails, it’s paramount to write a succinct message with an eye-catching subject line.

Less is More with Press Releases

Consider the last time you scrolled through social media or read the news. Your gaze probably gravitated towards the stories that had sensational headlines or graphics. Journalists are skimmers. It’s an art form for them. They are looking for information that interest them and their audience quickly.  

Keeping your information concise is a great strategy to boost its impact. Putting the most important points at the top will give interested journalists an immediate entry way to find everything they need while removing anything that isn’t absolutely necessary to the story that they are developing.

Client-Agency Partnerships Require Nurturing

Client-Agency partnerships don’t happen instantly. Do you ever wonder what makes a strong working relationship between a client and an advertising agency? I’ve walked in the shoes of both and know first-hand the frustration that can ensue if there isn’t a solid relationship.

A successful partnership begins before the ink is dry on a formal agreement and is nurtured throughout the relationship. While there are many traits of a successful relationship, focusing on the following will help start a genuine connection from day one.

1. Drive Home That You Are Partners
   It is critical from day one that both the client and the agency view each other as partners in a client-agency partnership. Both bring unique knowledge and skills to the table. The client knows their customers better than anyone and brings the overall goals, while the strategy and execution come from the agency. Everyone must work together purposefully and respectfully to make the vision come to life.
2. Open and Honest Communication
   It’s ok for both sides to push back. Successful client-agency partners don’t always agree. Being open to honest feedback and seeing different perspectives provides a better result. Set boundaries when giving feedback. And remember, it should never be derogatory or condescending.
3. Set Expectations and Define Success
   When establishing a new client-agency partnership, the client and agency must understand each other’s processes. Schedule an onboarding meeting to share best practices, processes and procedures, timelines, etc. It is also imperative to define success together. Everyone needs to understand the agreed-upon goals, that objectives are easily measurable, and KPIs are defined.

Team Client-Agency For the Win!

It is important to remember at the end of the day, the client and the agency are working toward the same goal. You’re a team. Yes, there will be disagreements at times. But a solid partnership built on mutual respect, trust, and open and honest communication is a winning recipe for a long-lasting and successful relationship.

How Can Lead Generation Benefit Your Business?

Good question! You’ve heard about “Lead Generation” but aren’t sure what that is, how to do it, or if it can help you build your business, right? As a marketing firm that works on lead generation strategies and programs all the time, we’re here to answer your questions. So ask yourself these questions next:

1. Interested in investing in the expertise of what a strategic, seasoned marketing partner can provide for your overall brand? Good. Read further.
2. Ready to invest the resources, time, money, etc. to get there? Better.
3. Know that the fundamentals of a brand architecture, brand strategy, message map, creative brief are key? Your competition and target customer are defined? Best.

Over the past two weeks, we have had new prospects reach out to us regarding lead generation. So, let’s rap about that specifically.

Let’s Get Started

What is it? Lead generation is the process of attracting and engaging your target audience. And then, converting them to customers. Engage your prospects. Build relationships. Turn leads into loyal customers. And loyal customers translate into sales.

Lead Generation Winning Strategies

There are lots. There is no silver bullet, one size fits all. Once all documents are reviewed and goals and target are considered, we recommend the right strategy for each business we work with at Front Porch Marketing.

Let’s name a few:

• Content Marketing. This really should be part of any of the processes below. It hits many buckets: social media, website, SEO and inbound marketing. Providing consistent, relevant content of value and establishing cred and authority with your prospects.
• Conversion Rate Optimization (CRO) and on page. This has to do with your website. Think forms, widgets and pop-ups to attract website visitors and produce leads by collecting information like email addresses for follow-up, or addition to a monthly newsletter.
• Customer Relationship Management (CRM). Platforms and tools — i.e. LinkedIn Sales Navigator, PipeDrive, Salesforce, ZoomInfo — can help identify and reach the optimal target audience for your business. Once you reach your audience these tools also help you nurture them. Turn them into loyal customers via email, SMS and other one-on-one relationship building communications.

What’s Your Next Step?

Our clients reap success using these strategies and tools. We can share success stories related to any of the bullets above. And, we are here to help you. Let us implement a repeatable process of lead generation and then scale it with strategies and tactics to grow your topline.

Q&A from a small business owner

Small businesses are the heart of America, but what would it look like to start a small business in the post-pandemic world of today? Life in corporate America has changed drastically since the start COVID-19 pandemic. Turnover rates have skyrocketed and a growing sense of burnout has people looking for flexible, fulfilling enterprises. So, when the 9-5 isn’t cutting it anymore, why not become your own boss?

Turn a passion into a money making machine that pays the bills and gets you out of the office. My personal friend, MJ, did just that. She created Ambrosia and Honey, an online art shop specializing in fantasy novel merchandise. I got the inside scoop on how MJ turned her drawings into a successful, growing company, as well as the hardships and victories she encountered along the way. 

1. What made you want to start your small business?

I started to read again after graduating college. I loved reading as a kid but school took up too much of my time and that passion got put on the back burner. A few months after graduation I got a job as a concept artist and was living with my parents. I had tons of free time after work and was burning through several books every week.

After 6 months working I realized that I really don’t like working for a company. No matter how cool the assignment was, I found that I could never bring as much passion to my job as I did to my personal work. I got into a bit of a bad place where I wasn’t sure what I truly wanted anymore. My goal was always to become a concept artist so why wasn’t I happy?

That was when I discovered the bookish community on TikTok and Instagram. I found so many other people that loved to read as much as I did, as well as other artists who created amazing bookish shops. I thought to myself “well I could do that.” And so I did!

2. How have your priorities changed from when you first started?

I don’t think my priorities have changed as much as my goals have. Originally I started the shop with the goal to share my art and maybe make a few extra bucks on the side to pay for gas, seeing as I drove 45 minutes to and from work every day. I was already creating fanart for myself, I figured other people might like to see it too.

Well as it turns out a lot of people like to see it and the shop is now my full time job! My current goals are more in the realm of expanding the company so I can keep up with the demand and creating even better products. My small business priority has always been quality over quantity. 

3. Knowing what you know now, is there anything you would have done differently when you were first starting out in your small business?

I would have done preorders from the start. I didn’t realize that social media engagement didn’t equal actual sales so I ordered way more product than I actually needed.

4. What has been the hardest thing about starting your own business? 

The hardest thing has probably been the accounting and business side of things. The art comes easy but the legal things you have to take care of are incredibly frustrating and time-consuming.

5. What is unique about your small business?

I think the fact I make art based on books is pretty unique. Most fan artists make work based on tv shows, films, or anime but the bookish community is relatively niche. My work itself is another thing that separates me from other bookish shops. The majority sell apparel, candles, or jewelry while I sell decor.

I combine digital painting with 3D elements to create something that’s never been done before. Of course this isn’t to say those shops are bad — on the contrary! My fellow bookish shop owners have become some of my dearest friends. I just mean to say mine is slightly different from the rest.

6. What do you look into when making a new product for your business? 

I have an entire notebook full of ideas I can’t wait to show everyone! Often times they come to me while I’m driving or when I’m about to fall asleep. That’s the easy part; scheduling is the main problem.

Due to how time-consuming each launch is, I’m only able to do one every few months so I have to be very strategic when they’re placed throughout the year. Seasons, holidays, book release dates, etc. all play in to what I choose to design and when. I definitely get inspired by my fellow bookish shops but my work is different enough from them that I generally just to my own thing.

7. How do you market your business? What is the most useful/successful?

Social media is essential to my small business! I personally use both TikTok and Instagram. Understanding how the algorithm works is the best skill you can learn in terms of marketing. Good lighting, engaging captions, and posting at the right times will take you far. If you don’t know where to start, look at other accounts to get inspiration. 

8. Any advice to someone starting a small business?

My biggest piece of advice is to be approachable! Let your followers get to know you and create a community. Post relatable content with insights into your personal life. Pull back the curtain and show what’s behind the scenes. People want to follow people, not brands.

Are you ready to start your own small business?

Starting a small business is no easy task, but it might be just what you need if you’re feeling bogged down by the corporate machine. They say if you’re good at something you should never do it for free, and if you’ve got passion and determination it can take you where you need to go. We’ve even got more tips for marketing your small business to help you get started.

Hopefully these tips can help you or someone you know who is looking to start their own small business! Huge thanks to my friend MJ. Remember to check out her shop Ambrosia and Honey online, and don’t forget to shop small!

How Do You START Marketing Your Small Business?

Marketing your small business can be an overwhelming task if you’re starting from scratch. Where do you start? What’s the most important thing? What are the marketing steps to take to get to success?

Over the years, Front Porch Marketing has written a ton of articles to help small businesses succeed — on everything from social media to marketing plans. Today we’ll gather those up in a helpful list that you can use to start marketing your small business. Even if you’re starting from scratch.

Start Your Marketing With a Plan

Before you start doing anything, you need to have a big, bad marketing plan. Why? This steering document will help you know who your audience is and what your goals are. It will help you develop strategies to succeed, and tactics to reach those people.

As months pass, though, don’t forget you’ll need to continue to cultivate your marketing plan to make it grow, much like weeding and feeding a garden. Weed out what’s not working, and do more of what is working. A Marketing Plan is a living document.

Make Your Business Look Like It Means Business

To present the best face of your business to the world, you’ll need a logo. This visual symbol of your business’ legitimacy will be a reminder everywhere — your email, your website, your invoices, your staff’s golf shirts. Designing a strong logo and implementing it is key to a strong brand voice.

Can Your Customers Find You as You Are Marketing Your Small Business?

Most businesses have a website, as their home-base on the internet. This is the first place customers will go to find you and learn more about your business. Is yours up-to-date? Or do you need to build your first website? Maybe you just need to expand your presence by adding a social media channel or two after a social media audit. Depending on who your customer is, you might choose Facebook or LinkedIn, Twitter or TikTok, to reach them.

You might also want to consider email marketing to reach your customers. Engage and connect with customers. Make their lives easier by helping them solve problems. Email marketing has power, and building your email marketing list can build your business.

Grow Your Audience With Advertising!

Reaching your consumers wherever they may be is important. So your marketing plan might likely include some form of advertising. Do you need digital advertising to reach new customers on the internet? Maybe text message marketing and advertising (SMS) to build loyalty with your existing customers. Would testimonials on your website convince others to try your company?

Establish Your Authority With Media Relations.

Some businesses benefit from having the news media write about them in editorials, reviews and interviews. Effective media relations can get great results for your business goals when done properly. Customizing your news to each publication can benefit both parties.

Start Your Small Business Marketing from Scratch By Taking the First Step

Read through some of our articles to help you get started on the journey of marketing your small business. Remember that it’s a marathon, and that you can continuously improve your approach to get better and better results. Need help with any part of your journey? We’re here to help.

LinkedIn mistakes can be avoided with careful branding and strategy.

LinkedIn continues to be a powerful tool for brands, B2B, B2C and nonprofits, as well as business leaders — and instead of LinkedIn mistakes your company can make LinkedIn a tool for driving your bottom line. Often, companies and nonprofits as well as business leaders approach us to partner with them on LinkedIn strategies and execution. But a few things need to be in place before we start.

When and How to Get Started With LinkedIn

Front Porch Marketing first looks at the brand architecture, target audiences, and competitive environment. For a LinkedIn strategy to be successful, there has to be a good marketing foundation. Therefore, if the branding and strategy isn’t right to begin with, we will not be able to help. We believe in being stewards of our Clients’ budgets and brands, so we consider a one-off LinkedIn initiative to be shooting money into the wind. And that LinkedIn mistake isn’t brand- or thought-leader building.

With that said, these are the five most common LinkedIn mistakes we are seeing companies make right now:

1. Brand pages reposting individuals’ content on its feed

Individuals should share brand content on their feed not the other way around. Content should lead back to the brand.

2. Brand pages posting once or maybe two times a month is a LinkedIn mistake

People cannot see the posts without regular consistency. Be consistent to create connections with your audience.

3. Brand pages only posting what is happening with the company

But what’s in it for your followers? To be truly successful on LinkedIn, provide value and insights no matter where they come from. It’s not what’s all about you you you.

4. Brand pages are not being social

LinkedIn members are commenting and liking your posts. Are you engaging them and doing the same in return? Talk to your followers and this will lead to insights that will inform future content.

5. Business leaders are not convicted about the network

They say that people are only trying to sell me things, or that social media is a waste of time. And the worst of all, *that* isn’t worth sharing. Your followers want to know more about your company, what it stands for, how it can help them, what it’s like to work there and more. LinkedIn is not a mistake — it’s a platform for engaging with your employees, your future employees, your peers and the larger business world.

Want to chat more about LinkedIn, and not make a LinkedIn mistake?

We are happy to do so, to help your company understand how LinkedIn can be a business-driving tool for their industry online. Let’s have a real conversation on the Porch.

Seasoned Business Leaders: You Don’t Know What You Don’t Know

As a seasoned business leader, the old adage, “You don’t know what you don’t know,” has been replaying as a reminder in my mind over and over again for the last year. Sometimes when you’ve been doing a certain thing for a long time, you might become insulated from innovation by doing things the way you first learned them. You might even forget the best practices you learned at the beginning in favor of doing what works at the moment in your business. At this point, reminders for seasoned business leaders can be helpful to continue to grow.

So this week I’m sharing here some reminders for business leaders who may need a refresher on the must-dos and must-haves when things are rockin’. And even before they’re rockin’. These apply whether you are a start-up or veteran. I was reminded this week of what I don’t know when I launched a new business of sorts, and finally brought it to life.

Seasoned Business Leader Turned Start-Up (again)

As most of those who know me know, my son is in college in Central Florida. After his freshman year and countless visits to Florida, more for my sake than his, I had an idea. Buy a place in Florida. I’m there all the time to see my son, and when I’m not there I could rent it out to others who would enjoy the beach as much as my family does.

So, I did countless hours of research. Ran numbers backwards and forwards. Consulted my business advisor. Then, did more research. Then, I contacted several owners of rental properties and local small business owners in New Smyrna Beach, Florida. Next, I refinanced the house. In addition, I had to take out another significant loan to get this idea off the ground.

As I last blogged, this is not my first rodeo. But, I am here to tell you old dogs do forget the new tricks. As a seasoned business owner, I was reminded in the course of this new project, just how much these business basics matter.

Business Leader Basics to Remember

1. Finances

Make sure you have extra in the budget for unexpected expenses during start-up. Money isn’t made in the first and sometimes second year of business. Remember that. Another thing going through my head these last few months is that real estate is a long term investment, as most businesses are. Seasoned business leaders know to endure the short term pains for the long-term gain.

2. Time

Remember that time is your inventory. Don’t go down rabbit holes. Overthinking and questioning yourself aren’t necessary. Stay focused on what matters. Make decisions and then move on. Most of all, be efficient in all you do.

3. Support Network

Partner with the experts. I don’t know construction. Or anything about the short-term rental space. Nor do know much about HOAs, (but I do now) so I found and made friends with the BEST in these categories. I am so grateful for them and their expertise. Also, my family and friends were there when I needed to vent, cry, scream or say queue #5.

4. Front Porch Marketing Team

If you have two businesses, make sure each of the business teams are in support of the other. The Front Porch team kept the Porch rockin’ while I was bobbing and weaving in and out so I could get Calming Corner (our new beach space) up and running. Seasoned business leaders build teams they can count on in crunch times.

5. Saying Uncle

Yes, you can have too much on your plate. So ask for grace. Be nice to yourself. Realize you do have physical and mental limitations.

6. Good Enough

Our first renters were to arrive at 4 p.m. on the 1^st of April. There was cleaning to be done. Some pictures were not hung, etc. But the place was beautiful. It was time to finish the cleaning and save the rest for the next time she was vacant. Good enough is sometimes perfection.

“The Calming Corner” is Up and Running

I am proud to say that as we are building this rental business, we are also supporting other local businesses. The new couch is manufactured in Florida by a Florida-based company. The patio furniture is manufactured in Volusia County and the business is owned and operated by a local husband and wife duo. And our boutique vacation rental company, Florida Vacay Rentals, is owned by a local female rock star who is also my “Florida Anchor.” And I am honored to call her my friend.

So here is my shameless plug for Calming Corner, our new Front Porch view! Please note, NEW photography coming soon, because there are all new floors, paint and furniture. And there is a fabulous remodeled master bath. Shorehom by the Sea, Unit 54, also has a new bedroom pocket door, a new pantry, a new washer dryer closet and more.

Oh, and, as of April 6, it has a brand new air-conditioner, that was not in the budget … sigh.

Front Porch Marketing is now 12 years old, thanks to you. What are our marketing take-aways from the past 12 years? We value your support and confidence in us over the years! You and your brands are our jam.

Marketing Take-Aways to Help Your Business Grow

Reflecting back on client trends and opportunities, on our pearl anniversary, we share common pearls of wisdom we saw at the beginning and continue to see today. We hope these marketing take-aways spur some thinking for you!

1. DIY Marketing

It only gets a brand so far. And, once your brand is established and has credibility, DIY marketing is no longer good enough. Time to take your garage band to the main stage. Hire a professional or firm.

2. Hiring One Marketing Person to Do All the Marketing Things

There are only a handful of unicorns on the planet that can do all the things marketing. If you go this route, know they need support. A marketing generalist isn’t your graphic designer, copywriter, webmaster, etc. Give them the resources they need to do their jobs.

3. B2B Websites

We hear from business owners their websites aren’t a priority and aren’t a sales and marketing tool. Not true. What we see most often is that you aren’t closing the sale or getting to the next round of meetings because you are getting the veto vote when potential clients go to your website to validate your credibility. Important marketing take-away: your website is your virtual office. Optimize it!

4. Marketing Take-Away for CEOs, C-Suite Executives or Managing Partners

Your role is strategy, operations, finances, and managing people. We have experienced too many times when you want to get too far in the weeds managing marketing. At that point, bottlenecks happen and marketing doesn’t happen at its best or consistently.

5. Brand Architecture

Without brand architecture, your branding is inconsistent. Define your brand mission, personality, positioning and affiliation. Let all things marketing flow from there. This becomes the filter and guidepost for branding and marketing strategy as well as execution.

6. Shiny Objects

You have Salesforce, but your team isn’t utilizing it. Then you get Hootsuite and ZoomInfo and, and, and. Stop right there. Marketing operations take-away: Make sure whatever technology you currently have is being utilized to its fullest. Then, if needed, build upon that with other tools.

Marketing Take-Aways to Take You Through the Next 12 Years

Cheers to you! Thank you for trusting in us, believing in us and getting us to our 12^th anniversary. Without your support, we wouldn’t be rockin’ on the Porch today and lovin’ every minute of it. We hope these 6 marketing take-aways will be helpful for your business as we grow together over the next dozen years!

Whatever your industry, you can no longer afford to ignore the importance of optimizing your website for mobile experience. Google recently revealed that more searches take place on mobile devises than on desktop computers in 10 different countries, including the United States and Japan. That means failure to optimize your website for mobile could leave you with as much as 30% fewer conversions!

How to Increase Your Mobile Conversion Rate

So, where do you start? You’ll need to decide whether your website will be responsive. This means it will automatically adjust based on whether the visitor is on desktop or mobile. Or if you’ll have a separate, mobile-friendly site you direct customers to. Regardless of how you get them to your site, designing your web pages with mobile users in mind is key to avoiding abandoned carts and a high bounce rate.

Optimize Your Website’s Bounce Rate with UX

A ”bounce rate” refers to the “percentage of people who visit [your] landing page and then ‘bounce’ without converting on a form or making a purchase.” Here you want a low number. Design is key to keeping potential leads and customers on your page for as long as possible. HubSpot completed an experiment by re-designing one of their content landing pages, placing an emphasis on UX design, and saw their bounce rate decrease by an average of 27%!

User-focused pages designed with mobile in mind tend to focus on simplicity. Good UX (User Experience design) can help. If a form is too long, there’s too much text to read, or the physical navigation of a page is overly difficult, visitors are likely to become frustrated and leave the website altogether. Poorly formatted pages are also more than aesthetically displeasing, as they tend to feel less reputable than their well-designed counterparts.

Safety Optimization Keeps Visitors On Your Site

It’s important that visitors feel safe while exploring your site. “Mobile users are more likely to have their passwords, app login info, and financial details sorted on their phones,” making them extra vigilant about the websites they visit. Optimize safety on your website. Make your website secure with HTTPS and displaying trust badges. This will put users’ minds at ease. Further, payment method mistrust results in 19% of customers abandoning their carts. If you don’t already make use of e-wallet payment methods like Android Pay, Apple Pay, and PayPal, consider adding them to your payment offerings.

With mobile traffic contributing to the highest percentage of global web traffic, businesses need to optimize their online presence for mobile use. The information here will get you started on the right track.