Category Archives: Insights

Tomorrow marks the 4th of July, the day that our country dons the red, white and blue and celebrates its independence from Great Britain.

Every year, we gather with our friends and family to celebrate the anniversary of our freedom and enjoy our togetherness and our traditions. Regardless of whether you celebrate the 4th with a small group of family, a large group fireworks event, or a beautiful beach-town parade, it’s an exciting and spirited time in the United States. The sights, sounds and smells are familiar and comforting.

July 4 Fireworks

Here are a few of my favorites of July 4th:

Parades! Kids on bikes, dogs in wagons, marching bands, dancing girls, music, floats, crazy patriotic outfits … I love it all!

Popsicles. On a hot day, there’s nothing better.

Barbeques – the smell of grilled hamburgers and hot dogs is everything.

4th of July themed desserts – who doesn’t love some creatively spun sugar?

Lee Greenwood’s Version of “God Bless the USA.” It makes my cry. Every. Single. Time.

Watermelon cut in slices. Quintessential summer. And so delicious.

Sparklers to kick off the firework lineup. So many childhood memories center upon waiving sparklers through the air.

Fireworks. Duh. The more, the better.

Togetherness. Family togetherness. Friend togetherness. Community togetherness. The 4th of July brings us all together, doesn’t it?

The reminder of how lucky we are to live in America. Like seriously, seriously lucky.

From everyone here on the Porch to you, may your 4th of July be filled with joy and celebration. Happy Independence Day, everyone!


Like most people in the Dallas area, I have spent the past few days reeling from the destructive, unexpected storm that hit us over the weekend. The loud, powerful downburst morphed a sunny, beautiful sky into a threatening, frightening tempest that wreaked havoc on our landscapes and our lives.

It seems a particularly pertinent analogy for life’s tenuous nature. Occasionally, we are hit by an unexpected storm that knocks us down, be it personal, professional, or physical. Whatever the cause, the resulting derailment can cause us to feel simultaneously overwhelmed and paralyzed.

So what can we do to stay afloat?

Gut Check: What’s Important

When you’re moving through life unencumbered, it’s easy to try to be all things to all people and spread yourself too thin. When things get real, you no longer have the luxury or the responsibility. Check in with yourself and identify what your priorities are. I’ve said it before and I’ll say it again … let everything else fall away.

Live Where You Are

Are you sad? Be sad. Angry? Relieved? Frustrated? Whatever it is you are feeling, let yourself feel it. When we try to fight against our feelings, it often leads to a longer, more drawn out suffering/healing cycle. You have to live where you are. You just do.

Just Start

Get going. You have things to do and a life to be lived. If it feels like you’re spinning, take 15 minutes and Brain Dump. Write down everything that comes to mind. No structure. No numbered lists or categories. Just write everything that comes to mind in a free flow fashion – you can make sense of it later.

Control What You Can Control

There is no greater thief than worry, so stop worrying about things you can’t change. Focus on controlling the little things in front of you. Make the  right decision before you, then make the next one. Then the one after that. Set yourself up for small successes – celebrations lighten the journey.

Have Grace

Life can be a beast so be kind to yourself and to others. It’s an instant mood-changer. Smile. Breathe. Look for the positive and the good. Gratitude improves every situation – there is always something to be thankful for.

Strength is the Silver Lining

Whatever has challenged you, knocked you down, or thrown you under will be the seed for tremendous growth. It may be hard to see, but one of life’s greatest gifts is the fact that life is difficult, because in dealing with life’s unexpected storm, we build invaluable strength.

Let it be your superpower.


I have been to plenty of conferences before, but I don’t think any a conference has resonated with me quite like this year’s Nonprofit Communicators Conference. Judging from the theme alone, “Communication for Social Good, Impact, Authenticity and Executive Presence”, the conference could have been six hours of well-worn clichés. Instead, I came away with a lot of great insights.

Authenticity Matters

When I hear words like “authenticity,” it sounds like one of those touch-ey feel-ey phrases that make me roll my eyes. Why should we care if a company is being authentic or not?

We live in interesting times. Globally, we are experiencing a lack of trust in institutions, including schools, media, government, and yes, nonprofits. With the share of Americans donating to nonprofits in decline, this lack of trust is disturbing news.

For-Profit companies cannot afford to ignore this reality either. Almost two-thirds of the consumers around the world based their purchasing decisions on their beliefs.

Authenticity is knowing your story and owning it. It is your history and your values. These values must be proven over and over again. A company’s history, story, and values are how they can inspire others.

Here are a few authentic brands. Is your brand an authentic reflection of your company?

Leadership Models are Changing

When I saw that there would be a workshop on executive presence and internal communication, I thought it would be someone telling us to “power pose” our way through work. The workshop turned out to be much more than that.

I used to think of a leader as a hard-charging person who was often the loudest or the most extroverted. Sort of like a bull in a china shop, but more charismatic. More of drill sergeant than a coach.

This “command and control” model of leadership is changing. People spend more than 90,000 hours of their lives at work. Our work and personal lives often blend into each other; with many workers who are expected to be “on” 24/7. I think these people deserve better than a drill sergeant for a boss.

Leaders listen, are constantly learning, they always ask for feedback and they are other-centered.

Leaders also have a “magic sauce” called Executive Presence.

Executive Presence is Crucial

What is executive presence? It’s the qualities of leadership that

“…align, engage, inspire and move people to act.”


– Suzanne Bates, Executive Coach

According to the Bates Executive Presence model, there are three dimensions of executive presence:

  • Character – Qualities of a leader as a person that are fundamental to who they are and give us reason to trust them. These qualities include integrity, concern for others, and humility.
  • Substance – Cultivated qualities of mature leadership that inspire commitment, inform action and lead to above-and-beyond effort. These qualities include practical wisdom, composure and vision.
  • Style – Over, skill-based patterns of communicative leadership that build motivation and that shape and sustain performance. Behaviors like intentionality, inclusiveness and assertiveness fall into this category.

Executive presence is an inside>out process, it starts with inner work. The workshop presenter described executive presence with a flight analogy – executive presence is like “putting on your oxygen mask first.” You must know who you are – your story, your voice, your values – before you can expect to lead others.

You can’t bluff your way through executive presence. True leaders are difficult to come by for a reason. Anyone can bark orders at people. Few people can actually inspire others to act.

I know which type of leader I would like to follow and which type of leader I aspire to be.

The Power of Storytelling

Human beings are wired for stories. Stories are a universal language. They carry weight, often even more so than facts because stories can make us feel something – joy, sadness, anger, etc.

Both organizations and individuals must know their story to make an impact in this world. A few questions to think about when contemplating your own story:

  • What is the story you are telling the world? Do your organization’s values match your deeds?
  • Whose story are you telling?
  • How will you tell your story? Does your story lend itself to video? Social media? A podcast?

Stories matter – they inform our world view and they can inspire others to action. What’s your story?

Corporate Culture Communicates a Lot

Today’s workplace asks a lot of its employees, and employees are looking for more in return. In fact, as many other institutions are losing the public’s trust, people are increasingly placing their trust in their employers. Globally, 75 percent of people trust “my employer” to do what is right, significantly more than NGOs (57 percent), business (56 percent) and media (47 percent).

Culture is a kind of communication; it conveys what your company values. When your corporate culture is aligned with your values, when your company “walks the walk,” your employees are more engaged. An engaged workforce is a productive workforce.

And a word of caution from the conference: “Social media has raised the stakes of internal organizational culture.” You don’t want one of your employees becoming so disengaged from their work that they pull an … emergency slide.


The conference resonated with me for a few different reasons, but they basically boil down to this: I feel like I am at a point in my life where questions about authenticity and leadership are becoming more and more important. How we present ourselves to the world, whether it’s in a professional or personal setting, matters. The stories we tell are important. And whether we are being true to our authentic selves, is paramount.

Now, if you will excuse me, I’ve got some inner work to do.


The working world is changing, there’s no doubt about it. Remote work arrangements are on the rise as companies maneuver to keep overhead low, and more and more workers are prioritizing flexibility in their work schedules.  A recent Labor Report indicates that 23% of workers report doing some or all of their work at home, and this trend shows no signs of reversing.

Here on the Porch, we all work remotely. We gather when we need to, have robust dialogue via phone, text and email, and share work product and resources digitally.  The rest … the when, where and how we work … is entirely ours to manage.

For me, it’s ideal. Solitude and silence are welcome commodities. I can largely plan my work around my kids and my commitments. I can work anywhere, at any time. It’s a great combination. But it’s not always rainbows and unicorns, and unfortunately, it’s easy to succumb to the pitfalls.

Distractions

Office environments come with their own set of distractions, there’s no doubt about it – the ringing phones, the chatty co-worker, the people who pop into your office when you’re at your most productive. But when you work remotely, your entire life can be a distraction – the unwashed laundry, the food that needs prepping for dinner, the television, the phone calls from friends.

It’s ok to let yourself go there on occasion, the ability to multi-task when necessary is one of the perks of working from home. But don’t sabotage yourself. Identify your triggers and make a conscious effort to avoid them. Put the remote control away. Set aside a window to respond to personal texts and emails. Or make deals with yourself – work for a few hours straight and then allow yourself a 20 minute spin on the Peloton or 30 minutes with the Real Housewives.

Designated Work Space

If working remotely is a once in awhile situation, working from the kitchen table or having Kelly Ripa on in the background is fine. But if working from home is the norm, you need a designated work space.

Set up a space to work in and ensure that you can be productive there. A designated room in your home that can act as your office is an ideal situation. Ensure it is well lit and stock it with all that you need to work efficiently. Don’t have an entire room to spare? Then set up a desk in a quiet corner and Container Store the heck out of it. Staying organized and focused is a must.

Boundaries

The good thing about working remotely is that it gives you the flexibility to work whenever you need to. The bad thing about working remotely is that it gives you the flexibility to work whenever you need to. So boundaries are important.

You will be more likely to succeed if you set up a schedule for when you will work and stick to it. This will not only ensure that your work gets done, it will ensure that work doesn’t bleed over into your personal time with your family. Know when to work and when to put it away. It will keep you efficient and it will keep you sane.

Change It Up

Although working remotely can be rewarding, it can also be isolating. If you find yourself feeling disconnected, change things up. Take your laptop to Starbucks. Have lunch with a remote colleague instead of spending an hour on the phone. Connection is a human need – don’t create a life lived in a tunnel.

The ability to work remotely is a wonderful thing. If managed properly, it can give you the perfect combination of efficiency and flexibility. With a dash of Real Housewives.


Blogs. Social media. Video. White papers. Infographics. All these things, and more, are content and can be used in content marketing. But what is the point of generating all this content?

The point is this: in an increasingly fractured media landscape, building an audience and a community around your company is one of the few ways to directly reach consumers. By giving them something of value, they will give you some of their attention.

Content marketing is about building trust. If consumers trust your company, they will be more likely to buy from your company.

Today’s consumer is used to doing their own research before they buy. According to a 2016 Demand Gen Report, 47% of buyers view 3-5 pieces of content before engaging with a sales rep. Wouldn’t you rather have one of those pieces of content be from you?

The Marketing Funnel is Changing Shape

The marketing funnel isn’t so much a funnel anymore as a flywheel. This Forbes article excerpt explains it best:

A change in mindset and a library of high-quality content will replace this traditional funnel with something more sustainable (and effective). The funnel is becoming more of an ongoing cycle that prioritizes continuous engagement over transactional relationships. This increased focus on nurturing, especially post-sale, makes customers more likely to stay with you or buy again — and more likely to give recommendations to friends and colleagues.

With content, you can transition your brand from vendor to partner. To be honest, someone else in your space can almost always come in and undercut you on price. But when you continuously engage your clients, build lasting trust, and form genuine partnerships, you’ll have much greater staying power.

The Oldest Content Marketer on the Block

Content marketing has been around for as long as there has been, well, content. One of the earliest, and in my opinion, one of the best content marketing examples is The Furrow magazine produced by John Deere.

What started out as an advertorial-driven publication turned into a beloved resource for generations of farmers. Today, The Furrow is a story-telling vehicle, with great photography and advice on how farmers can run their businesses.

And, there’s not much actual mention of John Deere. The Furrow is happy to be a trusted source for farmers, and in exchange, farmers let John Deere into their homes.

Fun With Fireworks

You don’t have to be the flashiest company on the block to use content marketing. Case-in-point, high-end cooler company Yeti. From the beginning, Yeti forged their own marketing path.

In addition to targeting “prosumers” with sponsored programming on hunting and fishing television stations, Yeti created a series of short video clips that put their product to the test. They pitted their coolers against a professional wrestler, a slingshot, and even fireworks.

Content marketing is usually educational. But it can be fun, too.

Canva is another great example of content marketing that takes care of the customer rather than pushing them through a funnel. Canva is a graphic design app that also publishes helpful content through their Design School blog and social media. They are a resource for their customers and earn their trust.

I used Canva when I was working in a job where I did not have access to Adobe products (the industry standard when it comes to graphic design.) I also tried out different software alternatives. Truthfully, if the Canva software didn’t work as well as it does, I might have gone with one of their competitors. But, Canva works well and it’s a great resource. So, I went with them.

Yes, eventually I moved on to Adobe products. But it certainly wasn’t because of price (graphic designers often call it the “Adobe Tax”). For a long time, I relied on Canva for graphic design basics and how-to information. And now, I tell anyone and everyone who needs graphic design software cheaply to try out Canva. I am no longer their customer, but I am an advocate for them.


Content marketing is a slow roll. It’s like leaving a bread crumb trail for consumers to follow. Spread those bread crumbs around, make them irresistible. Everyone wants to be remembered, so tell your story.


Happy New Year, friends! Yes, it’s officially THAT time of year … the holidays are over, the kids are back to school, and we take a look around at the carnage and decide that things have to change. And THIS is the year we are going to resolve to make those changes.

So we make some resolutions. We’re going to lose weight! Get in fabulous shape! Get fabulously organized! Become the best mother/wife/friend/person EVER! We google “how to make changes.” We examine our motivations, set realistic goals, plan our rewards, and set out on our course to become a newer, better, version of ourselves.

Blah, blah, blah.

Um, no offense to anyone who truly commits to change in the new year and follows through with it (there may be one or two of you out there), but let’s face it, most of us get busy and forget our New Year’s Resolutions five minutes after we make them.

Listen, I’m all for self-improvement. But I wholly believe that the greatest improvement any of us can make to our lives, and the lives of everyone around us, is to resolve to do something simple … BE HAPPY. Find your happiness. Create happy moments. Do happy things. Big things. Little things. Anything that lightens your load and makes you smile.

How about these things?

Take a spur of the moment trip

Have dinner with someone who makes you laugh

Write someone you love a letter

Eat something you’ve never tried

Take a long walk

Find a place to dance

Stop doing something you do only out of obligation

Binge watch a new show

Treat yourself to something big

Spend a day volunteering

Call an old friend

Read the paper on Sunday

Tell your kids a story about your younger self

Cook a special meal for no reason

Forgive someone

Forgive yourself

Life is short, friends, and we only have this one. Our time here is precious. Enjoy it. Smile broadly. Breathe deeply. Laugh loudly. Love the people that love you (and forget the ones that don’t). Be happy.

Now those are resolutions.


Education is not preparation for life; education is life itself.

– John Dewey

School Days

I was always a very academic kid growing up. Once I got to high school, that drive turned up to eleven. I was a combination of Rory Gilmore and Paris Geller.

I guess you could say I was tightly wound.

Luckily, I relaxed significantly once I graduated from high school, and even more so once I graduated from college. At the time, I knew my formal education was ending. I also knew that I would never stop learning. But I did think that learning would take place in a more formal setting.  However, that was not the case.

While I do like learning in a classroom setting, a lot of the learning I’ve done in service of my career, has been done quite informally. Yes, I have attended many conferences and workshops. I have also Googled, YouTubed, and DIY’d my way through a good chunk of my professional development.  Learning by doing has been the best way for me to develop my skills.

This DIY, hands-on approach is also a reflection of where education is trending as a whole.  A few of our rockin’ clients reflect these trends.


Learning By Doing

Faith Family Academy emphasizes a MASTER program – Math, Art, Science, Technology, Engineering, and Research. They understand that there are different approaches to learning and that no one subject has cornered the market on how to solve problems  This holistic approach is needed if today’s students are to be tomorrow’s leaders and workers.

Another client of ours, Girl Scouts of Texas Oklahoma Plains, also emphasizes learning by doing. They understand that the best way to learn leadership skills is through hands-on trial and error. Girls are expected to work their way through real-life problems that you can’t study your way out of.

What do you do when the volunteers you scheduled to help with a service project don’t show up? What if you disagree with your troop on how to spend troop Cookie funds? And speaking of Cookies, how do you keep your eyes on the prize when you are selling at a Cookie booth and its 20 degrees outside?

I recently attended a workshop hosted by another rockin’ client, Sandler Training of Fort Worth. The facilitator guided us through different scenarios in an interactive, small group setting. Attendees came away with real actionable next-steps they can take to land a new client.


We live in interesting times. Most information is at your fingertips. Which essentially means, information is cheap. What you do with it, that’s the key.


Oh how the holiday retail landscape has changed over the past decade. It used to be that folks would leisurely enjoy their Thanksgiving feast, sleep off said feast, then line up on “Black Friday” at the crack of dawn to get in on the big deals they were after. While the Friday after Thanksgiving is still the official start of the holiday shopping season, things have certainly changed. Thanksgiving is no longer off limits – many retailers are open. In fact, consumers can shop at stores or online before the Thanksgiving meal has been cleared from the table.

While Black Friday still holds its own as the most significant shopping holiday on the calendar, there are now a multitude of shopping holidays competing for attention. Between Black Friday, Small Business Saturday (we on the Porch always encourage shopping small and shopping local), Cyber Monday, Free Shipping Day and Super Saturday (the last Saturday before Christmas), it’s hard to know when the best time to do your holiday shopping is. These “holidays” were created to boost holiday sales and lure us in with the promise to save big on every item on our lists.

Here are some numbers to put things into perspective:

  • The National Retail Federation expects holiday retail sales in November and December — excluding automobiles, gasoline and restaurants — to increase between 4.3 and 4.8 percent over 2017. Total spending is expected to range from $717.45 billion to $720.89 billion.
  • According to NRF, for some retailers, the holiday season can represent as much as 30 percent of annual sales with hobby, toy and game stores reporting the highest percentage, accounting for approximately 30.1 percent of their sales during the 2017 holiday season. Overall, last year holiday sales represented nearly 20 percent of total retail industry sales.

Do you jump right in after Thanksgiving and knock out everything on your list? Or are you one of the 40% that begins holiday shopping before Halloween? Do you hold out for possibly better deals with the chance of not getting what you want? Or do you usually procrastinate and hope for the best? It takes all kinds!

The good news this year is that the gap between Thanksgiving and Christmas is long – 32 days whereas next year will only be 26 (although Hanukkah is early this year). That means retailers have more time to lure us in and those who usually wait to shop, well, you have more time to wait.

The forecast for holiday sales is good this year, but we’ll have to wait a few more weeks to see how the shopping season plays out. In the meantime, I’ve got some shopping to do!


Here on the Porch we love rocking social media on behalf of our clients. Each platform has a slightly different tone, tenor and audience – and we enjoy the nuances of each and every one. Instagram is a light, happy platform that can tolerate a touch of irreverence, and truth be told, it’s my favorite.

Around here my colleagues playfully call me “Queen of Words,” and so it should come of no surprise to anyone that my personal feed is filled with wordy quotes. Inspirational quotes such as, “Surround yourself with people that force you to level up.” Quotes that speak to me, like “Be a good person but never waste your time proving it.” And funny, just-my-personality quotes like, “Sometimes things are just best said with an eye roll.”

I. Love. Quotes. So in the spirit of Thanksgiving and gratitude, I share with you my 10 favorite Instagram quotes about gratitude:

  1. “Joy is the simplest form of gratitude.” Karl Barth

  2. “Feeling gratitude and not expressing it is like wrapping a present and not giving it.” William Arthur Ward

  3. “We can only be said to be alive in those moments when our hearts are conscious of our treasures.” Thornton Wilder

  4. “They do not love, that do not show their love.” William Shakespeare

  5. “Let us be grateful to the people who make us happy; they are the charming gardeners who make our souls blossom.” Marcel Proust

  6. “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.” Oprah Winfrey

  7. “The unthankful heart discovers no mercies; but the thankful heart will find, in every hour, some heavenly blessings.” Henry Ward Beecher

  8. “Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” Melody Beattie

  9. “As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them.” John F. Kennedy

  10. “Thanksgiving is a time of togetherness and gratitude.” Nigel Hamilton

Beautiful and inspirational, right? May you all have a wonderful holiday, surrounded by everyone that you are grateful for! Happy Thanksgiving, from our Porch to yours.


This time of year, the stakes are high in the charitable giving arena, making nonprofit marketing more important than ever. Roughly 30% of all nonprofit giving happens during the last month of the year, from #GivingTuesday (the Tuesday after Thanksgiving) through December 31.

Photo by Josh Boot on UnsplashDonors are feeling generous, so the time is now to launch a compelling marketing campaign to support your annual appeal. The competition for donation dollars is real, so keep these things top of mind to ensure you don’t get lost in the noise:

Keep Your Messaging on Point

Messaging should be compelling and concise. What will inspire donors to give to your nonprofit over another? Your messaging should be clear and speak to your audience in a resonant, emotional way in a voice that supports your mission and is undeniably yours.

Make Sure Your Website is Ready for Prime Time

This is likely your biggest campaign of the year – your website should be ready to receive visitors. Make sure your website is compelling, current and eye-catching, and that your campaign is highlighted on your homepage with a clear call to action. Your donation page should be front and center – make it easy for people to give!

The Time is Now for Email Marketing

An optimized website only works if you’re driving traffic to it, so create some well written emails that will resonate with donors and drive people to your site. Consider using storytelling in your campaign – it’s a powerful way to arouse emotion and inspire action. A good narrative brings people together, evokes emotion, and creates empathy. Fundraising is a very human-centered enterprise, and when our emotions are tapped, we are much more likely to act.

Support Your Campaign with Social Media

Nonprofits are all competing for dollars, and social media will be abuzz. You can’t afford not to be telling your story there. Every platform has a different voice and demographic, so tailor your messaging to each channel. Establish a monthly social media calendar to ensure all your touchpoints are covered, and encourage sharing by your stakeholders and friends.

Don’t Forget to Say Thank You

Recognize your donors and their gifts quickly. Leave them with something that makes them feel undeniably good about supporting your organization.

It’s go time for Nonprofit Marketing! Are you ready to rumble? If not, come see us!