Author Archives: Julie Porter

Being Mum~my

Fundraising for causes near to our hearts is in the Front Porch Marketing team’s fabric of being.

Last year marked my last of three being involved in Jesuit Preparatory School of Dallas Mum sales.

The new Mum Moms found a new solution to Mum sales in the COVID19 world. No Homecoming Dance or other celebrations. So why spend the time or energy?

Reasons Not to Cancel Your Fundraising Efforts

  1. It is tradition. Everyone wants to continue traditions and celebrations. Even if they look differently. Students want to celebrate Homecoming. Donors want to continue annual giving and / or event attendance. They look forward to it. We are thirsting for normalcy.
  2. Fundraising for Mums helps the school. Our school communities need more funds to operate at their best. Now more than ever.
  3. Volunteers for Mums builds school community. Volunteers help make the work happen. They come together. Celebrate tradition. Share stories. Ask advice. Coming together to make this happen.
making mums for homecoming as a fundraiser

Tips for Fundraising During the COVID

  1. Adjust communication tone. Be authentic and empathetic.
  2. Adapt communication vehicles and their frequency. Email, text and phone are preferred. Make sure they are quick and to the point. Adjust frequency. More emails and texts are needed to break through the clutter. But they must be on point and useful.
  3. Reinvent your event. Socially distant or online. Engage experts if needed. Events can still happen. It takes extra time. More investment of dollars is needed. Keeping the conversation going is immeasurable.
  4. Make involvement easy. SignUpGenius is a great vehicle. Make sure volunteers know where and when to meet. Maximize their time spent. Create opportunities to volunteer from home.
  5. Make donating simple. Eliminate all the barriers to donation. Make sure the donate button or page is front and center. Optimize the speed and ease of use.
  6. Pick up the phone or schedule a video conference. Check in with your donors. Reach out. Show them you care. You do.

My Mum Mom fundraising era has (maybe temporarily?) ended. The relationships I made with all communities and the students are priceless. Make sure your efforts create the same.


A branded Facebook page has the power to be a gathering place, a showcase or a conversation starter for your company. As a part of your social media marketing, a Facebook Business page is a very good addition to your digital asset family to connect with your customers and build a following for your business.

Why should your brand be on Facebook?

Here are five good reasons why your brand should consider being on Facebook, and a few suggestions on how to use this social media channel and it’s features to build your business.

1. Your next customer is looking for a local business just like yours

Potential customers are using Facebook to find a new favorite neighborhood restaurant, plant store, realtor or dentist. You might not think of it this way, but Facebook is a search tool just like Google. People use Facebook to ask their friends about their experiences with businesses all the time…in front of all their other friends. They use Facebook to look up your business to see what your food looks like, what your office interior looks like, what people say about you, and more.

Facebook

Facebook organically suggests brand pages to people who are located nearby. Facebook also suggests brand pages to people whose friends already like that page and engage with that business. If your brand is not on Facebook, you’re not benefitting from this simple suggestion.

If your business is on Facebook, friends can recommend you easily, give you good reviews and chat about you with their circles. Facebook is a good way to be a part of the conversations that are already happening between friends all over the country…but especially in your local trade area. By having a page, you can present your brand to your community and host those conversations.

Local customers are also looking for events in their area, and Facebook Events – another great Facebook feature – helps you easily create and post an event page with its own URL and mechanism for inviting people right on Facebook. Have a fun outdoor pop-up event next month? Build an Event page and share it. Need volunteers for a non-profit help day? Facebook Events can rally neighbors to help.

2. Engage Your Employees Digitally to Show the Human Side of Your Company

You want people to think of your business as a person that they like. They need to connect to faces, names, voices and personality. Showing the human side of your business endears your brand to your customers, and creates loyalty. You already accomplish these things in your place of business with your own employees, so extend this personality and corporate culture onto your page, giving your employees a digital way to connect with the company. This both gives them the emotional reward of connectivity and shows their friends publicly what a great company you are.

Your employees are your ambassadors. Highlight their accomplishments and their awards on your company’s page, and their networks will see that engagement as well. Value your employees publicly to build positive company culture not just among your current employees, but with your future employees.

3. Your Future Employees Are Keeping Tabs on Your Company

When you use Facebook to showcase your company, you are speaking directly to not just your own employees, but to their communities containing your future employees. Convey the personality of your company and attract new employees who are already a good culture fit.

Facebook also has another helpful feature called Facebook Jobs. Companies with a Facebook Business page can build a job post easily and immediately post it into the Facebook Jobs bank. Your followers will be the first to see your job posting – which also resides as a post on your business page. Who better to be your next employee than someone who already knows all about your brand? Facebook jobs also appear in Google search and display job local to the searcher.

4. Your target demographic is on Facebook

Do you know who your customers are? Facebook Insights can help you discover the demographics of your customers, to better market to them. When people like, visit and comment on your page, you can gather information from their Facebook profiles that is helpful for your business. Using this information, you can pivot what your business does to meet your customers’ needs.

For example, if you are a CPA and your Facebook followers continue to ask you what seems like the same tax question over and over – that might be a cue to write a blog post on your website that addresses that very topic. Then, share that page on Facebook so that your followers get the information they need. And voila, you are the voice of authority and their hero.

5. Build Your Digital Presence with Facebook Traffic

On Facebook you can present information and tell stories about your company a little bit at a time; much like you would become good friends with a person over a period of time by sharing little stories about yourself. These stories give weight to your SEO and give your company better Google Search Ranking.

You can drive traffic to your website from your page. Sign up new email list subscribers. Build your authority in your field by curating and sharing relevant and useful articles. In addition, offer special sales to customers, incentives for activity on your page and hold contests or promotions.

Facebook Business pages are one of the important tools many small businesses use in their digital marketing plan. In conclusion, with 2.4 Billion active Facebook users, more and more small businesses are utilizing a Business page to connect with their customers – and future customers – through daily conversations and brand story telling.


A tracking pixel is a little HTML code that tracks behavior from your customers – it records for instance when a user visits your website or opens an email from you, or interacts with a banner ad that your brand has created. It essentially fills the same role as a cookie but tracking pixels cannot be blocked by normal browsers like cookies, so they offer an alternative information tracking process.

A tracking pixel is also a tiny graphic with the dimension of 1 pixel by 1 pixel. Because it is this tiny, no one notices when it is included on a website or in an email because it is usually designed to blend into the graphics.

Brands can use a tracking pixel to gather this behavior data and then analyze it to make better decisions on what to put on their website, in their emails, on their social channels. Where are most of your customers located so you can market to them at a local level? Are most of your customers are on-line late at night, so it would make more sense to schedule your emails or social media when they are on-line looking for answers? Maybe a tracking pixel could give you more insight into answering questions like these.

How Does a Tracking Pixel Work, and What’s in it for You?

By adding this little snippet of code to a website or email, the brand links a piece of content – like a web page, an email, or a banner – to the pixel’s server. Then when a user, let’s say visits the brand’s website (where the tiny pixel is) the code gets processed by the browser being used and is then registered and noted in the server’s log files.

When this process occurs, several different pieces of information can be transferred in regard to the content that a user is interacting with. Brands can find out answers to questions like:

  • What is the screen resolution of this device?
  • Is this content being viewed on a mobile device or desktop?
  • What is the OS of device the customer is using?
  • Is the customer looking at your content in a browser or in an email program?
  • What is the IP address and location of the viewer?
  • When was the content was viewed?
  • What types of ads does the customer like clicking on?

One of the most common use of tracking pixels is for retargeting. Did you just look at a pair of shoes yesterday and now you’re seeing those shoes in Instagram? Do you feel like you were just talking about a specific thing and BOOM there it is in Facebook? That is a tracking pixel doing its job. That little guy is trying to be helpful!

Tracking pixels are also used to measure a marketing campaign’s performance or track conversions. They can be used to build an audience base for a new product or service.

How to Insert a Tracking Pixel

Web and social analytics tools such as Google Analytics and the analytics available within Facebook for Business, for instance, give brands thorough explanations and tutorials on implementing tracking pixels. There are two ways to include a tracking pixel in your website:

  • Through your CMS dashboard.
  • In the hardcode of your website. If this is the case, you will need to get your web developer involved.

What’s in it for your customers?

Tracking pixels can benefit customers over time, as the data garnered can be used to make offers more relevant, questions answered more readily, and overall make the user’s experience better. Privacy advocates argue that pixels violate user privacy and allow spammers access to personal data more readily. User consent must be secured first and GDPR rules require the choice of opting-out of being tracked.

Many of the data points tracked and logged by a tracking pixel can be helpful information to brands when they decide what to highlight on their website – which part of the website is the most popular and gets the most traffic? One could infer that this particular content is valuable and sought after and therefore create more like it to be more helpful to their customers in the future.

Use tracking pixels wisely and carefully by being a responsible brand – answer their questions, be helpful, get them the information they need. In this way, the tiny tracking pixels can yield big results for both you and your customers.


Curbside Sales for restaurants and retailers appear to be here to stay – so think upselling, at least for a while. Your customers still crave your product. But, they want to enjoy the purchase and the consumption of it in their own homes. The simplest way to keep retail and restaurant doors open is curbside service.

Upselling the Curbside Pick-Up

Rather than shopping in your store, customers can order on line or by phone. Then, they can swing by your store as you bring their package to their car. Instead of dining in your restaurant this evening, customers are calling in their order. The customer then pulls up to your curb 15-20 minutes later ready to take their meal home.

Curbside pick-up – partnered with on-line or phone ordering – gives restaurants and retailers an effective way to keep selling. Indeed when things open back up again, this is also a new way to increase sales to an additional audience beyond the traditional in-store or in-restaurant customer.

Pick-up is not a new practice, but it is one that has been quickly honed during the pandemic.

There are best practices for curbside sales that will benefit both the customer and the business owner. Keep in mind that the easier you make things for your currently stressed-out customer, the more likely they are to return for this convenience again and again.

Get ready for curbside pick-up by optimizing your website and social media

  • Get your website, customer email and social media up to speed. Make sure your customers know you offer curbside service and how that works is a way of upselling. Put this information on the homepage of your site. Build a separate landing page for curbside and link to that on your social platforms. Zanata Restaurant in Rockwall added a pop-up talking about Curbside Pick-up on its homepage.
  • Remind customers weekly on social about curbside service. Consider having a weekly curbside special with a great photo of the item and the deal.
  • Build community with your customers. Encourage them to take a picture of their purchase (food or clothing or whatever it is) and tag your store on social media. Then you in turn repost their picture thanking them publicly. This is called “User Generated Content” and is a best practice by big and small brands alike.

Make the ordering process easy for everyone

  • When customers are ready to order, provide an on-site phone number for the customer to call or text to let you know that they are at your curb ready to pick up their order.
  • Process payments in advance either on the phone or via your website or app. Keep the transaction at the curbside swift and contactless. If you must transact at the curb invest in a mobile card processor.
  • At the time of order, ask your customer for their type and color of car picking up, and a description of the driver for clear instructions to deliver the right order to the right car.
  • Designate a parking space or a specific spot as the curb service pickup area. Mark this area with signage that has clear instructions and the on-site phone number for the customer to call once they have arrived.
  • Create a designated table inside to place curbside orders to streamline delivery during busy times. Have plastic ware, extra sauces, etc here to add to bags for food orders. Add tissue and gift bags here for retail merchandise.
  • If you have the outside space to create a pop-up drive thru, this format can make things easier for both the customer and the business for upselling. Emporium Pies in Bishop Arts District built a pop-up “Pie-Thru.” Customers get pie without leaving their cars, mimicking their famous long line of people waiting to get pie on any given weekend.

Upselling: Keep them coming back for more

  • Restaurants: include an order menu in the bag with the take-away food to make it easy for the customer to order again. Hand write a thank you note on the menu. Let the customer know how much their order meant.
  • Ask the customer if they’d like to add a gift card to their purchase to either use next time, or to share with a friend. Or, if the customer hits a certain dollar amount on an order, add a gift card to the order as a thank you. This gift card will act as a bounce back for them to return to your store again.
  • Invest in higher quality to-go containers to maintain integrity of your dishes. Presentation and temperature are still important. Big Al’s Smokehouse BBQ packages every to-go order in tamper-proof, sealed packaging. Consider branding your to-go packaging with stickers or hand-written “Thank Yous.” Adding stickers with your store’s logo and phone number or website helps remind customers how to find you.

Think outside the to-go box for upselling

Big Al's Smokehouse BBQ
  • Consider narrowing the selection of items to your restaurant’s most popular items to offer curbside to streamline delivery.
  • Offer Family Meals versions of your most popular items. Make it easier for families to just order the “Daily Family Meal for Four” for instance.
  • Package an appetizer-entrée-dessert. This is an easy to pick-up choice. Switch out this special weekly to allow for local availability of ingredients or a chance to use up what’s on hand.
  • And of course, have staff deliver bags or packages to customers’ cars wearing branded masks.
  • Add the ability for the customer to add grocery basics to their order: milk, eggs, butter, bread, fresh veggies. Saving them an extra trip to a store can earn you a more loyal customer.

Go above and beyond to offer an experience while they wait

  • Live music outside adds enjoyment when guests come to pick up their order.
  • Some restaurants, depending on TABC laws, offer drinks to go to sip on while you wait for your order.
  • Customers can order ingredients for one of your signature dishes with instructions to learn how to make it themselves at home. Some restaurants have even staged events. Consumers buy the ingredients kit and then tune into a Zoom with the chef to make from home.

There are more North Texas restaurants good to go best practices for how to do curbside service right by upselling. And there are several ideas for optimizing the outdoor space you do have. Re-imagine how to use it for curbside service and outside sales.

You can successfully make this way of doing business good for your bottom line.


Communicating with your target audience is always important. Using the right tone to do so is paramount, particularly in the current climate.

There are several examples we can use from the last few months. Similarly, some have already popped in your head.

Here are three tips to avoid the wrong tone in communications:

Stay connected. Social media and email communications play a crucial role in our interactions with clients, consumers and co-workers. Engage with each of them consistently across platforms.

Build relationships. Don’t focus only on sales. Work to build relationships by sharing content meaningful to your audience, not simply advertising your products and services.

Strike the right chord. It is important to acknowledge, in a genuine manner, the challenges facing the world. Changing your email greeting or signature is one simple solution. However, don’t simply throw an email together full of overused phrases such as “in these uncertain times” or “our new normal.” Use rhetoric and language relevant to your audience, but do not pander.

Clients have asked us if they should communicate about certain issues. We are always happy to provide our feedback. If you have worked with us before, you know we have opinions. We are not afraid to share them either.

But, above all, we want what is best for our clients personally and professionally and what is best for their businesses or organizations.

If you are going to participate in a conversation about sensitive issues, here are three additional tips:

Choose wisely. If you are going to engage regarding sensitive subjects, make sure you add value to the conversation.

Explain your position clearly and succinctly.

Commit to specific actions. Share those commitments with your audience and be accountable to them.

How you communicate is as important as what you communicate. The tone is equally as important. Do not be tone-deaf.

In conclusion, no matter the topic, always be genuine. As a result, say what you mean and mean what you say.


Over the last four weeks, strategic business leaders and owners have come to us to go back to their branding and marketing foundations. They are focused first on their team’s safety and well-being. Most talk of the “return to normal” and taking it “day by day.”

They use this time to re-evaluate and plan. The COVID-19 crisis is causing business leaders to be strong and agile. One of our favorite client quotes over the last several weeks is, “With drive, passion and desperation, we will RISE!”

Strategic leadersDavid McCormick, the C.E.O. of the hedge fund Bridgewater, was a Treasury Under Secretary during the 2008 crisis. At that time, he said, “America must step up to retain its economic might.” This rings true today.

Step up we must.

Another business leader told us recently, they feel like everything is, “Ready. Aim. Fire.”

This does not have to be.

Focus on your foundation first.

3 Strategic Branding & Marketing Fundamentals

  • Define or re-evaluate brand architecture. Think of this as the foundation of your brand. It has four pillars: brand vision, brand personality, positioning and affiliation. Our branding process is collaborative. It builds conviction. The process is built upon perceptions and goals held internally by key stakeholders. Using all points of view, we ensure brands are both differentiating and emotionally relevant.
  • Build or revisit your marketing plan. Every business should have one. Marketing drives new business development. Without those sales, you do not have the resources required for your business’s long-term stability and success. Therefore, as important as these plans are, most business owners and leaders do not devote enough time and resources to them. We tell our clients use a rifle vs. shotgun approach. Your services and/or products are not for everyone. The plan focuses on key targets who are most likely buyers. Think fewer, deeper. As a result, more meaningful strategic initiatives on a consistent basis develop connections and broaden awareness.
  • Re-evaluate or enhance your website. Is your website true to your brand? Its personality? Is the navigation user friendly? For instance, lucrative website loads fast and is mobile friendly. In other words, make your site work hard for your brand. Don’t get the veto vote because it doesn’t.

Successful business owners and leaders take the time to develop their brand architecture. Then, they develop marketing strategies and plan to build a company with a purpose. Above all, remember, “With drive, passion and desperation we will RISE!


As we are staying-at-home, trying to flatten the curve, how should businesses and non-profits adjust their marketing strategies?

Double down on digital.

There is substantial evidence to suggest that the next new normal will look very different. Much as 9/11 changed how we fly, this pandemic will change much of how we live our everyday lives.

Tap the Breaks

A business leader’s first reaction may be to slam on the breaks on marketing.  Knee-jerk reactions are not helpful. Decisions made from fear are not helpful.

Let’s gently tap the breaks.

Yes, overall spending on digital ads is down 33% and spending on traditional media is down 39% from what companies had expected to lay out. But Nielsen data shows that when people are forced to stay inside, they watch about 60% more content than usual.

And, there is more good news. Home goods saw a 51% sales increase in Q1.

Don’t stop all your marketing and advertising. If your company or organization stops marketing all together, when shelter-in-place ends, you will have to start all over again introducing your company to consumers and clients.

Double Down on Digital

Advertising is most effective when it is consistent. Shift your advertising spend instead of just stopping suddenly.

While everyone else is pulling back, you may be able to maximize your ad spend. Because there has been such a steep drop ad spending, your company can take advantage of cheaper rates and lower bids on pay-per-click advertising.

“The best time to double down is when others are not. You may not see the biggest return right away, but in the long term, you will.”

Neil Patel, Marketing Guru

The Return of Email

Email is a crucial part of your marketing mix. Remind your customers through email that although storefronts may be closed, they can still purchase your products and services online. Don’t go in for the hard sell, just be reassuring and compassionate. Remind them that you are here for them, in whatever capacity that may be, no matter what.


Your company is on the metaphorical Ark right now. Unlike the housing crisis and other events before it, we can see land (relief) in sight.

We are pleased to see companies coming to us to re-fresh their brands. Companies are asking us to update their collateral materials. And, some are asking us to help them double down on digital.

At some point, we will be able to go back to our everyday lives, with new and different habits to practice. Prepare now for that moment when you reach land. And in case we must get back on the Ark again, you’ll know what to do.


Pre-pandemic, crisis communication was primarily discussed in relation to a business dealing with the fall-out of actions taken (or not) by those associated with that individual business.

Now, businesses across the globe are in crisis due to a situation beyond our control. We can control how we respond, though. And, as business leaders, we must protect the brand.

You can measure a company’s communication and response during a crisis in months – the recovery, years. However, well-prepared businesses and non-profits recover faster.

communication

Communication (internally and externally) during any crisis is paramount. This is regardless of the type or size of your business.

Communication Tips

  1. Silence isn’t golden. Consumers expect brands to take positions on issues. Staying silent during this global crisis is risky. Leadership and brands alike may be accused of sleeping at the wheel. Digital communication, in particular, should continue ‒ because it is cost-effective. It reaches many quickly. It should not be stopped. Consider how today’s communications can build the relationships you need tomorrow.
  2. Content continues to be king. Consumers, clients, parents, donors, etc. do not want email communication unless you are providing a vital piece of information. Now more than ever, inboxes are being overrun with e-mail communications from work, school, etc. Consumers provide email addresses to complete a transaction or to get a deal, not because they want reassurance in a time of crisis. Focus on the quality of your content. Keep the e-mail communication to a minimum.
  3. Timing is important. Communicate as appropriate. However, you don’t set the timeline. Your key constituencies do. In today’s digital world, people have come to expect immediate responses. Remember, though – right or rushed. You can’t have both. Accurate, well-written communication is more important than just throwing something out there to be the first one out of the gate.
  4. Meet your key audiences where they are. Know where your target audiences are most engaged. Where are they asking the most questions, etc. on social media networks? Meet them where they are. Continued communications on those networks make it easy to stay engaged.
  5. Express empathy. Lives are at stake, literally and figuratively. People are sick. People have lost their jobs. Some don’t have the necessities to provide for their families. Leaders are working tirelessly. They are making hard decisions. These decisions affect the teams that they have built and nurtured. It is hard not to identify with what so many people are feeling and experiencing. Communicate that you are with them. You feel them. Authentically create connections. Utilize your business’s communications.
  6. If you have an agency, use them. You are not only partnering with them for their graphics or marketing skills but also their experience. Agencies are experts. They know quickly and intuitively how to approach a crisis.

Crisis communication planning and strategy development require careful attention and time. But when done correctly, it builds a brand’s reputation. You gain customer loyalty.

We are here if you need us.

Click here for our crisis communication services list.

Also, we are here if you need other resources. We can help you run errands, etc. Lean on us. We are also good listeners. If you want to chat about something related or unrelated to COVID-19, reach out. Have a business dilemma you are noodling? A marketing idea you want to launch? In fact, holler. Thus, we are all in this together.


Marketing insights are ever changing in the year 2020. Front Porch Marketing is nine this month! To open our celebration, we thought it would be fitting to look at nine marketing insights to help grow your brand and top line. Are you on track for steady, long-term growth?

Marketing Insights

Nine Marketing Insights to Grow the Top Line

  1. Brand architecture is paramount. Think of your brand like a pyramid and focus first and foremost on the base level. You can alter the other pieces and levels as needed, but the base must remain solid and stable. Need help designing that base? Start with a branding exercise.
  2. Referrals are fabulous, but how do you grow them? According to a TrueSpace and Gallup study titled the Five Conditions Assessment, slow and steady (and a tight focus on your market), wins the race. “The project’s data shows that the tighter a company’s focus on its market, the stronger its revenue will be,” according to Charles Fred, TrueSpace chairman and chief executive.
  3. Be consistent with your marketing. Shift your time frame and focus on long-term ROI, not just the instant gratification that comes with getting a flier or social media post out right now. For your brand’s long-term growth potential, consistency – in colors, words, logos, etc.- is key. Along those same lines, one single marketing campaign isn’t your silver bullet.
  4. Blogging is alive and well. Choose your Medium (pun intended!) based upon your target audience’s preferences and vary your content to avoid direct product advertisement only, and blogging is still a huge piece of the inbound marketing trifecta.
  5. Don’t underestimate the power of email marketing. Period. As the second piece of the trifecta, personalized email marketing is a direct, inexpensive and easy way to generate leads. Want to double down and double your leads? Of course, add automation.
  6. Social media rounds out the trifecta. Social media’s influence has grown so much over the past nine years. With its ability to connect brand and audience through real-time interaction, social media is a hugely successful marketing tool. In other words, it is another avenue through which consistent, organic content can “give you wings” without exclusively hacking your own product. For instance, ask Red Bull.
  7. The printed piece is not archaic. Direct mail, business cards, handouts and personalized birthday and holiday cards work. There is something timeless about printed pieces, particularly if your target audience tends towards paper over electronics.
  8. No matter the size of your marketing budget, you can make your mark. For instance, social media, blogging and e-mail marketing mean anyone with a dream and a solid plan can connect with others quickly, easily, and cost-effectively. Don’t let minimal marketing dollars hold you back. Therefore, use the budget you do have effectively by building the right partnerships to execute solid marketing plans.
  9. Teamwork makes the dream work. On the porch, we don’t take this lightly. In other words, we truly believe that to whom much is given, much is required. Giving back to our communities and supporting each other is a cornerstone of our personal and professional lives. Of course, make it a priority to connect with those around you.

Thanks for NINE FINE years!

Above all, we are only able to celebrate nine years on the Porch because of our clients, advocates, friends, family and team. A heartfelt thank you to each of you – past, present and future. Of course, we love what we do and are ready to rock with you this year!


A trade show is one of the few occasions when your customers (possibly many of them) are in one place, so it’s important to treat a trade show not as just an isolated event, but as a condensed version of your overall marketing strategy.

trade show

Here are five tricks to rock your next trade show:

  1. Orchestrate a plan. Well in advance of the show, set your goals and determine how best to capture the attention of your audience.
  2. Plan and strategize your exhibit. Think outside the (exhibit) box. Aim to be unique. Focus on impact, not on size. With the right planning, even the smallest exhibits can be impactful.
  3. Make your presence known at the trade show. With your customers in one place, they will even come to you if they know you’re there – the very definition of a captive audience. Reach out before the event to let them know you’ll be there and give them a compelling reason to find you. Tease a new product/service launch, new partnerships, event-specific promotions, etc.
  4. Bring it full circle. At the show, be sure to capture your customers’ information. Feed attendee information to your sales team to strike while the iron is hot! Follow up, follow up, follow up!
  5. Track the trade show ROI. Track new sales and opportunities back to the trade show in order to determine the ROI. Consider what worked, what didn’t, and whether that specific event would be worth doing again in the future.

Make the trade show work for you by making sure it meshes well with your marketing plan and brand strategy. If you need help building the foundation or executing your vision, the Porch is ready to rock. Give us a call.