Influencer marketing is peaking in the current era of social media rage that we live in. Brands that want to stay relevant and effectively reach their target audience should take full advantage of it. Three key reasons to use influencers are their ability to improve trust, adaptability, and high reach at a low cost.

Improved Trust With Influencer Marketing

One of the most valuable aspects of influencer marketing is its ability to strengthen followers’ trust in a brand. Consumers are far more likely to purchase a product after seeing a genuine review from someone they already follow than from a traditional advertisement. Today’s audiences crave authenticity, and influencer marketing delivers just that. Micro-influencers, in particular, have strong relationships with their followers and hold significant influence when recommending products or services.

Adaptability and Tailored Experiences

Influencer marketing is also highly adaptable and allows brands to create tailored experiences for specific target audiences. With so many social media platforms and content formats available, brands can adjust their strategies to fit current trends and niche communities. This flexibility helps maintain audience interest while ensuring that content feels fresh, relevant, and aligned with the brand’s message.

Use Influencer Marketing for High Reach at a Low Cost

Finally, influencer marketing is one of the most cost-effective ways to reach large audiences. Partnering with micro-influencers or even celebrity influencers can be a more affordable and efficient alternative to traditional advertising. Unlike many physical or digital ads that disappear quickly, influencer posts often remain online indefinitely, continuing to generate engagement over time. These posts also have the potential to go viral, reaching far more people than expected. Even smaller influencers tend to have higher engagement rates than many paid ads; proving that influencer marketing can deliver impressive reach and return on investment.

Brands Tool to Stay Relevant

In an age where social media shapes the way consumers connect with brands, influencer marketing stands out as one of the most powerful tools available. It not only builds trust between brands and audiences but also allows for endless adaptability across platforms, trends, and target markets. Plus, with its impressive reach at a low cost, influencer marketing provides an efficient and resourceful way to grow brand awareness and drive results. By using influencers who align with their values and audiences, brands can stay relevant, credible, and competitive in today’s fast-pace digital space.

In marketing and creative endeavors, no great creative work is the result of a single perspective. The most effective strategies and boldest ideas are born when designers, copywriters, strategists, media planners, and account managers work side by side sharing expertise and building on each other’s insights.

Collaboration on a team isn’t just a nice-to-have; it’s the backbone of an efficient process toward a successful outcome. We’re stronger together. Here’s why it matters and some ideas for how to put it into practice.

Different Disciplines, Different Lenses

Each marketing discipline brings a unique way of looking at a problem:

Designers think visually, shaping how a brand feels.

Copywriters shape the voice, ensuring words connect emotionally and persuasively.

Strategists dig into audience behavior and market dynamics.

Media planners understand where and when the message will be most effective.

Practical Tips:

• Host a kickoff session for each project with every discipline present, so all voices are heard and all questions are asked early.
• Encourage short “discipline spotlights” in meetings to help the team learn how others think, and what others need to do their job.

Keeping Everyone Informed for Creative Work Efficiency

Working in silos often leads to misalignment, revisions, and wasted time. By keeping everyone informed, the team can anticipate needs, adapt ideas on the fly, and avoid costly detours. Including others in input meetings with the client, and in presentations with the client can also offer more well-rounded, on-target solutions.

Practical Tips:

• Use a shared project board (like Asana, Workfront or even Microsoft Teams) where all updates live.
• Send out weekly recaps or hold quick status meetings outlining progress, road blocks and upcoming deadlines.
• Assign a point person (like a project manager) to ensure information flows between disciplines.

Collaboration Sparks Creative Work

Ideas rarely come out fully formed. They grow stronger through conversation and refinement. A strategist’s data might spark a creative twist, or a designer’s mockup could inspire a headline. Notes from a client meeting can provide unique perspective and insight for those creating the work who were not at the meeting.

Practical Tips:

• Run quick brainstorm sessions with mixed disciplines, not just creatives.
• Use tools like Miro for virtual idea-storming across departments.
• Encourage team members to ask “what if?” questions, even outside their area of expertise.

Creative Work with Better Outcomes for Clients and Audiences

Collaboration on creative and marketing work leads to campaigns that feel cohesive, purposeful, and tailored to audience needs.

Practical Tips:

• Share drafts with the whole team, not just the client-facing role, before presentation.
• Do a quick “audience check” roundtable where each discipline explains how their piece serves the end user.
• Build in one joint review session before final delivery to ensure cohesion.

The Human Side: Trust and Respect

When every voice is valued, people feel invested in the work. Respect and trust grow, making it easier to tackle challenges and celebrate wins together.

Practical Tips:

• Open meetings with a “shout-out” moment where team members recognize others’ contributions.
• Create a culture where feedback is framed as collaboration, not criticism.

Collaboration Isn’t Just About Working Together, It’s About Working Smarter

By keeping every discipline informed, inviting every perspective to the table, and nurturing open communication, you build more than solid marketing and creative work. You create partnerships, efficiency, and results that couldn’t exist any other way.

Looking back at Q3, we feel very fortunate to have talked to more small to midsize businesses and nonprofits than in Q1 and Q2 combined — there have been a lot of marketing questions asked. However, some of it isn’t good news for them.

Some prospects are seeing a decline in revenue vs the first part of the year. Others are not seeing the return on their digital ad spend they saw in the first part of the year.

And, then there are some of our favorite conversations. We love meeting new entrepreneurs ready to rock their next business venture. This audience has a different set of questions.

For those that fall into the categories above, here are some insights of our conversations, that might help you, if you are experiencing similar opportunities. Even for those business owners and leaders who aren’t in the middle of one of these scenarios, there may be a nugget to learn or ponder here.

Marketing Questions for 2025

Why are my Google fill in the blank ads not performing?

Overwhelmingly, prospective clients are coming to us because of this and asking relevant marketing questions. Note to all: Business leaders and consumers alike are now starting their searches with AI platforms like ChatGPT. Generative AI is taking over the discovery phase.

Whereas consumers used to start with a keyword search on Google, 68% of shoppers across the world have used AI tools like ChatGPT to shop, according to a report published by creative agency VML. So, now the lines are blurred between search as a brand marketing function and a performance marketing one.

Also, if your Google Local Service Ads (LSA) are not working, why did you notice this and not your current agency? There are a myriad of reasons why they are not performing. And your agency should fix this problem. Not you. Ask them this marketing question.

Are your clients seeing a decline in revenue this year vs. last year?

This marketing questions is an important one. This is where you get the open, direct conversations that happen on the Front Porch. The U.S. economy has been in the s*&^ for quite a bit. Longer than most will admit. (Time to take off those orange-colored, not rose-colored glasses, which is a tip of the hat to Taylor and the release of The Life of a Showgirl.)

About a third of our clients have seen a decline. Of that third, the decline has been less than others in their industry. Why? Our clients market onward. These business owners and leaders haven’t cut the marketing budgets. And it’s showing!

Reality check, people. The spending on all the things: consumer goods, professional services, hospitality, travel, etc., after the pandemic was fabulous. But, as hopefully most of you have realized, it is time we normalize. And now, driven by macroeconomic uncertainty, tariffs and other factors, businesses and consumers are holding on to their cash.

How do I distinguish my business in an oversaturated category?

Recently, a prospect launching a business consultancy emailed this marketing question to us — after our initial meeting and several discovery calls.

My response, thank you for asking, was this: We take you through a branding process to ensure that your brand is both differentiating and emotionally relevant to your best target customer or client in this case.

As a famous person recently said, “I’m in the business of human emotion.”

All of us as business owners, leaders and champions of our brands are in the business of human emotion. Human connection, along with clarity and conviction of your brand will make you rise above. Even in an oversaturated category.

At the end of the day, automation and AI are happening whether you want them to or not. However, if your brand isn’t defined, your business is way behind the curve. And if it is and you are not delivering on it at every touchpoint, we can help you get there.

Want Your Own Answers to These Three Marketing Questions?

Whether your marketing questions are about ads, revenue or branding, or something else entirely, you deserve to have someone help you find the answers. Knowing is the first step down a new, more successful journey on your company’s marketing path.

Over the past decade, sustainability has become a key factor in purchase decisions for many consumers. Growing environmental concern has raised a challenge for marketers to adapt to the rising conscious consumer movement. When brands market sustainability it not only contributes to the larger mission of protecting our planet but also builds customer loyalty and trust.

The Rising Environmental Concern

Today, more than ever before, climate change and resource shortages are becoming increasingly apparent concerns. People are trying to find ways to combat these issues in their everyday lives. According to Oxford Languages, the definition of sustainability is “avoidance of the depletion of natural resources in order to maintain an ecological balance”.

Social media and television are highlighting activism and encouraging consumers to be more sustainable in their actions and purchases. Living more sustainably consists of reducing our energy consumption, using reusable products and overall trying to use less of earth’s natural resources.

Why It Matters in Marketing

The rise in concern for sustainability has opened up a new opportunity to attract customers and align with their values. Brands can use sustainability as a marketing strategy in order to target conscious consumers, customers who want to shop ethically and feel empowered by making smart shopping choices.

Many consumers also associate sustainability with high-quality and ethically made products. Younger generations are beginning to prioritize eco-conscious purchase decisions, and brands should consider this in order to cater to their needs and build trust.

Examples of Brands That Are Doing This

Many brands are already doing this and experiencing great success because of it. Some prime examples include Patagonia, Tesla and Levi’s.

• Patagonia has always been known for supporting activism and ethically made sustainable products. Their brand is strongly associated with the outdoors and the environment. Their ads often challenge consumerism while also marketing their products as sustainable through the use of recycled materials. They promote informed shopping, which improves their authenticity and creates a more loyal, trusting customer base.
• Tesla is well known for their high-tech, luxury electric vehicles. One way they influence customers is by marketing the cars to be eco-friendly. This allows them to appeal not only to those customers looking for luxury but also to those concerned with their own ecological footprint and contribution to the environment. They highlight energy efficiency by using sustainable energy to power the vehicles and reducing the use of earth’s natural resources. With this, Tesla’s mission has become so much more than selling luxury cars, it gives value-driven customers a real reason to purchase their products.
• Levi’s markets their products as being long-lasting and encourages the reducing waste. They launched a line that uses significantly less water and is based entirely on sustainability. Levi’s has used these campaigns to stay relevant in the industry and connect with customers who want to avoid purchasing fast fashion. Sustainable marketing has allowed them to revitalize their brand with younger generations, strengthening their reputation of quality and long longevity.

Benefits of Marketing Sustainability

There are many benefits of branding your company as sustainable. It attracts the younger generation who are eco-conscious and make everyday purchases with this in mind. It also leads consumers to perceive your brand as high quality due to the associations between sustainability and ethically made goods. Additionally, this marketing opportunity aligns companies with customers who are value-driven, and purchase from brands who’s mission is something bigger than just selling their products.

Sustainability marketing also helps create more loyal customers by enhancing trust and authenticity. Overall, there are real benefits for both companies and consumers when a brand encourages sustainability. It is a future-forward way to market products while contributing to a much larger mission than sales.

Recently, I heard a successful business entrepreneur speak. His audience of almost 100 business owners was comprised of some who were familiar with his business and others who were not.

This business leader owns a Construction General Contractor business. He described that his company’s role as General Contractor is to project manage a construction job. From start to finish, his company project manages jobs big and small, so the owner does not have to do so.

How a Construction General Contractor Business Parallels an Ad Agency

I noticed right away that the job components included in managing projects as a Construction General Contractor mirror ours as a branding and marketing partner. In order to execute a successful project, these four components must be happen for us at Front Porch marketing:

1. Create and manage the timeline — Along the way, make sure all tasks are on time and timelines are updated.
2. Develop the budget — Estimate all costs, agency fees and out-of-pocket expenses, to ensure no surprises during the course of the project.
3. Hire the crew — The right crew is critical. With us, our crew is already on board. We engage them as needed and they deploy their expertise and skills for each part of “the job.”
4. Manage communication — Front Porch Marketing account managers are the primary liaison with the Client. They manage the team executing the work, so our Clients don’t have to do so.

The Right People for the Job

This is where the rubber meets the road for Construction General Contractors as well as Advertising Agencies. They both require the right people to do the job who are focused on results. The cost for both construction and advertising is higher sometimes, because we both want to get the right, skilled experienced experts to execute the work. We also want to be able to hold them accountable for executing at the highest level. By doing this, the results meet or exceed clients’ expectations.

As a business or nonprofit leader or owner, if you have time and team members to manage the above. rock on.

Managing Your Time Effectively as a Business Leader

Think about whether the way you’re doing it now is the right way to spend your time.  Are you managing or executing your own marketing? For me, I create the annual plan for Front Porch. I review it. Our team weighs in and embraces their roles. I check in with team members along the way.

However, for me, I know my business and the team benefits when I work ON our business not IN our business. Does yours?

Manufacturers are a sweet spot for us. In addition, we love business owners and leaders who share their expertise and learnings with other. Hence, that is where the inspiration for this blog came from for me after seeing this business owner speak. Connecting the parallels of agency business and Construction General Contractor business reinforced for me that we are driven when we work with like-minded business leaders. Let me know what you think.

Cheers to business success!

This fall, we are welcoming Sophie Leos, our newest intern rocker, to the team. So as we always do, we asked her a few questions to get to know her better! She’s a student at The University of Arkansas studying marketing and management. Sophie is eager to further build her skills and learn more about marketing, client relations and strategic writing on the Porch.

What is the biggest misconception about marketing today?

That the only goal of marketing is to sell a product or service. Marketing is so much more than that, it’s about building a personality, message and values for a company that resonate with its audience and foster real connections.

What advice would Sophie Leos give to her younger self?

I would tell her to always trust her gut. This is something I try to live by in life, making decisions that feel right for me rather than relying on the approval of others.

What is one of the biggest lessons you’ve learned so far at school?

That communication is one of the most valuable skills a person can have in every aspect of life. It is the foundation for understanding and for building meaningful connections with the people around us.

What does good brand strategy look like?

Good brand strategy focuses on differentiating your brand from competitors while creating a strong brand identity. A successful strategy ensures people recognize your brand while also connecting with its values, message and personality.

If you could be anywhere in the world right now where would it be?

Venice, Italy. I had the opportunity to study abroad in Paderno del Grappa last summer, just an hour outside of Venice. My time in Italy was one of the most enriching experiences of my life. I loved immersing myself in a new culture, exploring beautiful cities and gaining new perspectives.

If you could go to dinner with one person living or dead who would it be?

I’d choose Selena Gomez. I think she is such an inspiration for women around the world. She comes from a humble background and became incredibly successful from acting and singing to having her own beauty brand.

If you could describe Sophie Leos in three words what would they be?

I would describe myself as curious, motivated and creative.

Tell us about a major milestone in your life?

A major milestone in my life was coming to college at the University of Arkansas. Being from St. Louis, I moved five hours away from home and did not know many people at the school. It has been an incredible period of growth for me and I’ve learned so much about myself as well as the world around me!

From your perspective, how does Front Porch Marketing differentiate itself from other marketing companies?

Front Porch stands out from other marketing companies by emphasizing story-telling and building long-term relationships. Front Porch takes the time to understand their client’s specific needs and then implements marketing strategies that drive results and form meaningful connections.

What is a fun fact about you?

I grew up doing competitive dance my whole life!

Are you an online researcher like me? One of the first things I do when considering a new purchase is read what other people have to say. Real people, real experiences. For full transparency, before 8 AM the day I wrote this post, I’d already read customer reviews for an eye cream, a dog groomer, and an activity for my kids… priorities! 

What people say about your small business matters. Before buying, booking, or signing a contract, most customers look for proof they’re making the right choice. That external validation is where client testimonials shine — and why they’re such a powerful marketing tool for small business growth. 

Testimonials Build Trust and Credibility 

Polished marketing materials, slick content, beautiful photography — all great. But none of it carries the same weight as a real customer sharing their experience. When potential clients see others speaking positively about your small business, it builds trust. For your existing customers, it reinforces their decision to work with you again. 

Bringing Your Brand to Life 

Client stories give your business a face. They help people connect to your mission and vision by showing how your work impacts real people. It makes your brand feel approachable and relatable – qualities that help your small business stand out from the competition. 

Encouraging Client Engagement

Often, customers who’ve had a great experience are happy to share it — they just need to be asked. Testimonials give your clients a chance to engage with your brand and feel like part of your success story. In turn, you strengthen those relationships by showing their feedback matters. 

Social Proof in Action 

Testimonials are firsthand accounts from people who have nothing to gain by recommending you. That outside perspective holds weight with potential customers and validates their own decisions. We all like feeling confident that we chose the right CPA, dentist, real estate broker or dog groomer. Client testimonials help deliver that reassurance.

Testimonials Grow Online Visibility 

Positive interactions with your brand across the web boost search engine marketing rankings and make it easier for people to find you. Incorporating client testimonials into your online marketing presence — website, social media, directories — expands your digital marketing footprint and strengthens your credibility. 

Fueling Content Creation 

Client testimonials are ready-made content. They can be shared in so many ways — on your website, social media, in proposals, case studies, videos, presentations — adding authentic, relatable proof of the work your small business does.

Boosting Internal Morale

Lastly, testimonials aren’t just good for marketing — they’re good for your team. Positive feedback reminds everyone their hard work is appreciated. It’s easy to focus on challenging projects or the occasional hiccup; hearing directly from happy customers can be the boost everyone on your team needs. 

At home and at work, we’re making decisions every day about where to spend our money — and we’re influenced by what others say. Client testimonials give your small business the chance to showcase those positive experiences, build trust and strengthen your brand. 

During the summertime months, everything tends to slow down, creating a more relaxed atmosphere in both our personal lives and the business world. For businesses, major announcements and initiatives are often introduced at a slower pace, as both target audiences and journalists are likely to be on vacation.

Is summer a time to reduce media outreach? The answer is a firm no! While others head to the beach, summertime is the ideal opportunity to capitalize on less crowded reporter inboxes.

Plan for Fall and Winter in the Summertime

Although fall and winter may seem distant, long lead publications are already preparing their end-of-year stories. Since these publications typically have a lead time of 3 to 6 months, summer is the perfect opportunity to pitch your ideas. Many of them provide editorial calendars in their media kits, which can help you align your pitches with their planned content.

As fall approaches, reporters often experience an increased workload. Many short-lead reporters take advantage of the slower summer months to prepare important stories. In the summer, reporters have more time to review pitches. publications such as daily newspapers, broadcast outlets, and online platforms may not be actively seeking pitches, providing you with an opportunity to distinguish yourself.

 Establish Summertime Connections That Will Last All Year

If your organization is having a slow summer, use this chance to strengthen connections with reporters. Summertime is a great time to research key journalists and understand their beats by reviewing their article portfolios.

Engage with them on social media by sharing relevant links, joining their conversations, and offering your unique insights. By establishing your thought leadership, you can become one of their preferred experts for future stories.

Augment Your Online Presence

Take advantage of the summertime months to enhance your online presence. Focus on building relationships with reporters and directing them to your website or other content channels where they can discover your unique voice and expertise.

Regularly update your content with fresh additions, such as blog posts and vlogs, while staying active on social media. Although summer may seem slow, it is an excellent time to strengthen media relationships and tailor your content to align with reporters’ interests.

As a marketer, I cannot remember the last time we blogged about ourselves. That is not the purpose of this communication or our usual MO all the way around. But this topic should be shared for learning, as well as I could really use some feedback from this trusted community on being a marketer.

Networking as a Marketer

I joined a new networking group in October of last year. One of our amazing partners who jumps in on graphic and website designs had been gently nudging me to just go to a lunch to learn more. When learning this group meets weekly, a two-hour commitment, I was unsure. How could this fit into all the current professional and personal things on my weekly to-do list?

And I finally attended a meeting. I loved the energy and people in the room. The structure of the meeting was impressive. I was all in after auditing one or two more meetings. Being focused on paying it forward and referring business leaders and owners to like-minded business leaders and owners has always been inherently at my core. And come to find out, this is what this group was all about. What?!?!

Focusing on Relationships as a Marketer

This new networking group of mine is laser-focused on relationships. Plus, there is an abundance of accountability. And accountability is a great thing as well. Home service providers, commercial and residential realtors and mortgage professionals and marketing folks who provide singular services like graphic design, promotional materials and video production have found this group to be of great benefit.

So again, I find myself in a group that I love. I have provided many referrals. And a few folks have provided referrals to me, but I have heard time and time again, “I am not sure what Front Porch Marketing does.”

I had the opportunity to present to this group last week. My team was amazing and created an information sheet — which you can download here — for me to pass out at the presentation. We also produced note pads as swag, as well as cookies. Food is one of my love languages, as you may know.

Continuous Improvement as a Marketer

During the meeting, I was at home and at ease presenting. Talking about my family, and how previous work experience led me to start Front Porch Marketing. I spent time discussing what makes us different, our services and shared two client examples. The majority of the audience was engaged. However, two or three business owners were frowning and bored. I did something wrong. I didn’t practice what I preach.

At Front Porch Marketing, we partner with business leaders and owners who want to build strong brands. They recognize a full-service branding and marketing partner provides them value and focus to working on their business instead of in their business. But these leaders know marketing isn’t a one-size-fits-all. And all marketers are not the same.

This leads me to how you can help. Please comment on this blog post, or email or text me and let me know what makes Front Porch Marketing rock for you. Let me know how I can communicate our value proposition in a more meaningful way. Thanks in advance, y’all!

For many service-based businesses, summer can bring a noticeable shift in pace. Clients take vacations. Projects slow down. Inboxes are a little quieter. While that can be stressful for some, it’s also a golden opportunity to set the stage for the kind of brand-building and relationship marketing that pays off in the fall.

Here are five smart, low-pressure ways to keep your business visible and valuable during the summer months.

Show Up With Service-Based Seasonal Relevance

Your service-based clients are in summer mode so your marketing should reflect that. Swap out your usual tone and visuals for something lighter and more seasonal. Even a service business can have seasonal flair, it just takes thoughtful execution.

• Update your website or social headers with a bright, seasonal refresh.
• Share content that acknowledges where your audience’s head is right now (travel, rest, planning ahead).
• Keep calls to action warm and casual. Think: “Let’s chat before fall,” instead of “Book now!”

Reconnect Without Selling

Summer is a great time for a service-based business to nurture their relationships, not push offers. People remember how you made them feel, not how hard you pushed.

• Send a short “checking in” email to past clients or prospects with something personal or helpful.
• Share a light, engaging newsletter featuring tips, updates or even your team’s summer reading list.
• Send a handwritten thank-you note, summer themed postcard or small branded summer item to key contacts.

Package a Service-Based Seasonal Offer

Create a limited-time service bundle or mini offer that’s easier to say “yes” to. Position it as a chance to get ready for Q4 while things are still quiet, to end the year strong.

• A quick strategy session, audit, or consultation for a set price.
• A “summer tune-up” for their current account.
• A short-term retainer designed to bridge the gap until fall for a special project.

Go Behind-the-Scenes at Your Service-Based Business

Summer is perfect for showing the human side of your brand. People like to work with people. Let them see the personality behind the service you provide.

• Share behind-the-scenes moments of your team working (or vacationing).
• Post photos or reels that give clients a peek into how you operate.
• Use Stories, Reels, or LinkedIn posts to spotlight summer client wins or simple day-in-the-life moments.

Plant Seeds for Fall

If you’re slower in summer, use that time to get ahead. Marketing doesn’t always have to be public-facing to be powerful. Quiet progress now  in the summer, can lead to loud momentum later in the fall and winter months.

• Batch fall content now to get ahead (blogs, newsletters, email sequences).
• Refresh your onboarding materials or website copy during downtime.
• Build a campaign now around something launching in September or October.

Stay Warm, Not Silent

Summer isn’t the time to go radio silent for a service-based business, it’s the time to stay present, helpful, and human. Because when fall hits and decision-makers are back in gear, you’ll be top of mind, not just because you marketed well, but because you showed up with intention when others disappeared.

So go ahead. First slow your pace, then warm your tone, and finally let your service-based summer marketing do the quiet, steady work of building trust with your customer that will last all year long.