The best marketing doesn’t feel transactional, it’s really love. It feels intentional. Considered. Human. At its core, great creative work is rooted in love. Love for the craft, caring about the message and most importantly, caring for the people on the other side of it. When brands lead with that mindset, the work resonates more deeply and the message lasts longer.

In an industry built on deadlines, deliverables, and data, it’s easy to forget that love still plays a critical role in effective marketing, design, and strategy. Since it’s close to Valentine’s Day, we thought we would remind you.

Love the Craft to Do the Work Well

There’s a difference between producing content and crafting it. Loving it. The latter takes time, curiosity and pride in the details.

Loving the work means:

• Choosing words carefully instead of settling for filler
• Designing with intention, not just jumping on trends or settling for trite
• Thinking through strategy instead of jumping straight to execution

When teams genuinely enjoy what they do, it shows up in the final product. The work feels thoughtful instead of rushed, confident instead of generic. Audiences may not know why it feels better but they can definitely feel the difference. It’s love.

Showing Love For Your Audience Means Making It About Them

One of the biggest shifts brands have to make is moving from “What do we want to say?” to “What does our audience need to hear?”

Loving your audience means:

• Respecting their time with clear, concise messaging focused on them
• Understanding their challenges before offering solutions
• Speaking in a voice that feels approachable, not know-it-all

When messaging is built around empathy and love for the audience, it stops feeling like marketing and starts feeling like service. The most effective brands don’t talk at people, they listen first and then respond. They’re helpful. They’re kind. They’re loving.

A Strong Brand Voice Is an Act of Love and Care

A brand’s voice is often the first relationship it builds with its audience. When that voice is inconsistent, overly polished or impersonal, trust quickly erodes.

Brands that love and care invest in:

• Defining a voice that reflects their values
• Writing copy that sounds human and relatable
• Staying consistent across channels and touchpoints

A thoughtful brand voice signals reliability. It tells the audience, “We know who we are and we respect you enough to show up clearly every time. Because we love you.”

Strategy With Heart Is Strategy That Works

Data and insights are essential of course, but remember that they’re not the whole story. The strongest strategies balance logic with intuition and empathy. Look at your audience, your research, your approach through the eyes of love.

A strategy with heart means:

• Looking beyond metrics to understand behavior (not just demographics, but psychographics)
• Asking why people respond, not just how
• Creating work that feels relevant, not opportunistic

When strategy is grounded in a genuine understanding of human needs and motivations, creative work becomes more meaningful and more effective. It’s a demonstration of not just your love of your product or service, but your care for the people you are helping with your product or service.

Doing Work You Believe In Changes Everything

When teams care about the work, the audience feels it. At Front Porch Marketing, we always say we are doing what we love, with people we love, while we take care of our loves. That’s our thing. We help clients who really care about their audience, and their audience loyalty grows. When marketing is rooted in connection rather than noise, it earns people’s attention instead of demanding it.

At the end of the day, the most impactful marketing isn’t built on cleverness alone, it’s built on intention, empathy and a real respect for the people it’s meant to reach. It’s built on love. Because when creative work comes from a place of caring, it doesn’t just perform better, it means more. And isn’t that why we do what we do?

In a world of crowded inboxes and constant notifications, effective Customer Relationship Management (CRM) in the form of email and text messaging isn’t about sending more, it’s about sending smarter. Whether you’re communicating through email or text (SMS), the goal is the same: deliver the right message, to the right person, at the right time.

CRM channels like email and text are powerful because they’re personal. These messages land directly in someone’s inbox or phone, making relevance, timing and clarity absolutely critical. Start with some best practices to help your email and text campaigns connect, engage and convert.

Start With Segmentation For Stronger Email and Text Messaging

Before you write a single word, define who your message is for in each particular instance. Generic messaging leads to generic results. But specific messaging for a specific set of people generates tailored results that the receiver will find to be helpful and motivating. Segmentation can be based on:

• Past purchases or behaviors
• Engagement history
• Location or timing
• Lifecycle stage (new lead, active customer, lapsed customer)

Write Like a Human in Email and Text Messaging

People don’t want to read corporate language in their inbox or texts. CRM messages should sound conversational, clear, and approachable. Even in B2B environments, friendly and direct almost always outperforms formal and vague. For both email and text messaging try to:

• Use short sentences and simple words
• Avoid jargon and buzzwords that you might use in your marketing department
• Write how your brand would actually speak to a person, as if they were a person

Make the Value Clear and Get to the Point Fast

You only have a few seconds to earn attention, especially on mobile. Always ask yourself: What’s in it for the reader and make sure they can tell immediately.

For Email Messaging:

• Subject lines should quickly communicate benefit or relevance (remember your character count here is 60, including spaces)
• The first sentence should reinforce why this matters to the reader

For Text Messaging:

• Lead with the purpose of the message
• Avoid burying the point under greetings or filler
• Remember you have a maximum of 160 characters, including a link and the best practices phrase “Text STOP to end” at the end of the SMS

Keep Calls to Action (CTAs) in Email and Text Messaging Simple and Specific

Every CRM message should guide the reader toward one clear next step. Avoid stacking multiple asks or multiple CTAs into a single message. Focus in your messaging increases a reader’s follow-through.

Best practices for strong CTAs:

• Are action-oriented (“Book your spot,” “Download the guide,” “View your offer”)
• Match the intent of the message
• Feel easy to complete

Optimize for Mobile (Because That’s Where It’s Read)

Most CRM messages are read on phones, even emails are mobile first these days. If it’s not easy to read on a small screen, it’s unlikely to be read at all.

Best practices:

• Use short paragraphs and plenty of white space
• Avoid long blocks of text
• Make buttons large and easy to tap
• Keep SMS messages concise and skimmable

Test, Learn and Refine Your CRM Messaging

The most effective CRM programs evolve over time. Even small improvements in open rates or click-through rates can lead to significant gains. Consider regularly testing:

• Subject lines
• Send times
• Message length
• CTA wording
• Personalization

When it Comes to Email and Text Messaging, Be Helpful First, Promotional Second

At its best, CRM messaging feels like good service to loyal customers, not advertising. When emails and texts deliver value, solve problems or save time, they build trust that lasts beyond a single click. Strong email and text messaging isn’t about filling calendars or hitting send quotas. It’s about building relationships one relevant, well-timed, precisely-crafted message at a time.

Influencer marketing is peaking in the current era of social media rage that we live in. Brands that want to stay relevant and effectively reach their target audience should take full advantage of it. Three key reasons to use influencers are their ability to improve trust, adaptability, and high reach at a low cost.

Improved Trust With Influencer Marketing

One of the most valuable aspects of influencer marketing is its ability to strengthen followers’ trust in a brand. Consumers are far more likely to purchase a product after seeing a genuine review from someone they already follow than from a traditional advertisement. Today’s audiences crave authenticity, and influencer marketing delivers just that. Micro-influencers, in particular, have strong relationships with their followers and hold significant influence when recommending products or services.

Adaptability and Tailored Experiences

Influencer marketing is also highly adaptable and allows brands to create tailored experiences for specific target audiences. With so many social media platforms and content formats available, brands can adjust their strategies to fit current trends and niche communities. This flexibility helps maintain audience interest while ensuring that content feels fresh, relevant, and aligned with the brand’s message.

Use Influencer Marketing for High Reach at a Low Cost

Finally, influencer marketing is one of the most cost-effective ways to reach large audiences. Partnering with micro-influencers or even celebrity influencers can be a more affordable and efficient alternative to traditional advertising. Unlike many physical or digital ads that disappear quickly, influencer posts often remain online indefinitely, continuing to generate engagement over time. These posts also have the potential to go viral, reaching far more people than expected. Even smaller influencers tend to have higher engagement rates than many paid ads; proving that influencer marketing can deliver impressive reach and return on investment.

Brands Tool to Stay Relevant

In an age where social media shapes the way consumers connect with brands, influencer marketing stands out as one of the most powerful tools available. It not only builds trust between brands and audiences but also allows for endless adaptability across platforms, trends, and target markets. Plus, with its impressive reach at a low cost, influencer marketing provides an efficient and resourceful way to grow brand awareness and drive results. By using influencers who align with their values and audiences, brands can stay relevant, credible, and competitive in today’s fast-pace digital space.

Over the past decade, sustainability has become a key factor in purchase decisions for many consumers. Growing environmental concern has raised a challenge for marketers to adapt to the rising conscious consumer movement. When brands market sustainability it not only contributes to the larger mission of protecting our planet but also builds customer loyalty and trust.

The Rising Environmental Concern

Today, more than ever before, climate change and resource shortages are becoming increasingly apparent concerns. People are trying to find ways to combat these issues in their everyday lives. According to Oxford Languages, the definition of sustainability is “avoidance of the depletion of natural resources in order to maintain an ecological balance”.

Social media and television are highlighting activism and encouraging consumers to be more sustainable in their actions and purchases. Living more sustainably consists of reducing our energy consumption, using reusable products and overall trying to use less of earth’s natural resources.

Why It Matters in Marketing

The rise in concern for sustainability has opened up a new opportunity to attract customers and align with their values. Brands can use sustainability as a marketing strategy in order to target conscious consumers, customers who want to shop ethically and feel empowered by making smart shopping choices.

Many consumers also associate sustainability with high-quality and ethically made products. Younger generations are beginning to prioritize eco-conscious purchase decisions, and brands should consider this in order to cater to their needs and build trust.

Examples of Brands That Are Doing This

Many brands are already doing this and experiencing great success because of it. Some prime examples include Patagonia, Tesla and Levi’s.

• Patagonia has always been known for supporting activism and ethically made sustainable products. Their brand is strongly associated with the outdoors and the environment. Their ads often challenge consumerism while also marketing their products as sustainable through the use of recycled materials. They promote informed shopping, which improves their authenticity and creates a more loyal, trusting customer base.
• Tesla is well known for their high-tech, luxury electric vehicles. One way they influence customers is by marketing the cars to be eco-friendly. This allows them to appeal not only to those customers looking for luxury but also to those concerned with their own ecological footprint and contribution to the environment. They highlight energy efficiency by using sustainable energy to power the vehicles and reducing the use of earth’s natural resources. With this, Tesla’s mission has become so much more than selling luxury cars, it gives value-driven customers a real reason to purchase their products.
• Levi’s markets their products as being long-lasting and encourages the reducing waste. They launched a line that uses significantly less water and is based entirely on sustainability. Levi’s has used these campaigns to stay relevant in the industry and connect with customers who want to avoid purchasing fast fashion. Sustainable marketing has allowed them to revitalize their brand with younger generations, strengthening their reputation of quality and long longevity.

Benefits of Marketing Sustainability

There are many benefits of branding your company as sustainable. It attracts the younger generation who are eco-conscious and make everyday purchases with this in mind. It also leads consumers to perceive your brand as high quality due to the associations between sustainability and ethically made goods. Additionally, this marketing opportunity aligns companies with customers who are value-driven, and purchase from brands who’s mission is something bigger than just selling their products.

Sustainability marketing also helps create more loyal customers by enhancing trust and authenticity. Overall, there are real benefits for both companies and consumers when a brand encourages sustainability. It is a future-forward way to market products while contributing to a much larger mission than sales.

Temperatures are dropping, and we’re here with the fall PR tips!

Looking for new PR tips to work your client into current news? In the fall, public relations efforts should align with seasonal themes. Further, don’t forget to adjust the timing of your pitches to accommodate holiday planning and the busy news cycle. Try a few of these PR tips for success this autumn.

PR Tips and Trend Ideas for Fall Stories

Cozy living: Suggest stories that are related to cozy comfort and nesting for colder weather. Include home décor, recipes (especially soups and other fall comfort foods) and fashion trends like “sweater weather.”

Current Trends: During this time of year there is a lot going on. Fall is when football season begins, and new films are released in theaters and on streaming platforms. If you can link a client’s product or service to trending news items in sports or entertainment, you are more likely to achieve valuable media coverage.

New Beginnings: Utilize the concept of transition and new beginnings this season. Fall signifies a natural transition — the end of summer, the beginning of the school year and a return to routine. Position your pitches around this “fresh start” mentality.

Gift Guides: Remember to pitch products or services for holiday gift guides far in advance. Research which outlets publish gift guides and what their specific deadlines are.

Holidays: Pitch ahead for holidays, because journalists work on holiday content weeks, or even months, in advance. For Thanksgiving and Christmas gift guides, pitches must go out early to mid-fall to be considered. So now is the time!

Try Different Ways in to Build Buzz for Your Client

This season obviously presents numerous opportunities, from the start of the football season to major holidays, allowing businesses and brands to create timely and relevant stories. Linking your client to these opportunities can provide optimal seasonal storytelling for their brand and businesses.

For many service-based businesses, summer can bring a noticeable shift in pace. Clients take vacations. Projects slow down. Inboxes are a little quieter. While that can be stressful for some, it’s also a golden opportunity to set the stage for the kind of brand-building and relationship marketing that pays off in the fall.

Here are five smart, low-pressure ways to keep your business visible and valuable during the summer months.

Show Up With Service-Based Seasonal Relevance

Your service-based clients are in summer mode so your marketing should reflect that. Swap out your usual tone and visuals for something lighter and more seasonal. Even a service business can have seasonal flair, it just takes thoughtful execution.

• Update your website or social headers with a bright, seasonal refresh.
• Share content that acknowledges where your audience’s head is right now (travel, rest, planning ahead).
• Keep calls to action warm and casual. Think: “Let’s chat before fall,” instead of “Book now!”

Reconnect Without Selling

Summer is a great time for a service-based business to nurture their relationships, not push offers. People remember how you made them feel, not how hard you pushed.

• Send a short “checking in” email to past clients or prospects with something personal or helpful.
• Share a light, engaging newsletter featuring tips, updates or even your team’s summer reading list.
• Send a handwritten thank-you note, summer themed postcard or small branded summer item to key contacts.

Package a Service-Based Seasonal Offer

Create a limited-time service bundle or mini offer that’s easier to say “yes” to. Position it as a chance to get ready for Q4 while things are still quiet, to end the year strong.

• A quick strategy session, audit, or consultation for a set price.
• A “summer tune-up” for their current account.
• A short-term retainer designed to bridge the gap until fall for a special project.

Go Behind-the-Scenes at Your Service-Based Business

Summer is perfect for showing the human side of your brand. People like to work with people. Let them see the personality behind the service you provide.

• Share behind-the-scenes moments of your team working (or vacationing).
• Post photos or reels that give clients a peek into how you operate.
• Use Stories, Reels, or LinkedIn posts to spotlight summer client wins or simple day-in-the-life moments.

Plant Seeds for Fall

If you’re slower in summer, use that time to get ahead. Marketing doesn’t always have to be public-facing to be powerful. Quiet progress now  in the summer, can lead to loud momentum later in the fall and winter months.

• Batch fall content now to get ahead (blogs, newsletters, email sequences).
• Refresh your onboarding materials or website copy during downtime.
• Build a campaign now around something launching in September or October.

Stay Warm, Not Silent

Summer isn’t the time to go radio silent for a service-based business, it’s the time to stay present, helpful, and human. Because when fall hits and decision-makers are back in gear, you’ll be top of mind, not just because you marketed well, but because you showed up with intention when others disappeared.

So go ahead. First slow your pace, then warm your tone, and finally let your service-based summer marketing do the quiet, steady work of building trust with your customer that will last all year long.

Spring is the season of growth and renewal — a perfect time to take a fresh look at your marketing strategy and the channel mix you’re using. Just like you’d diversify a garden to ensure a healthy harvest, your marketing strategy needs a mix of channels to thrive. If you’re pouring all your time, budget, or energy into one platform or tactic, you might be missing out on bigger opportunities — and leaving yourself vulnerable.

Channel diversification matters. So learn how to spot overdependence on one channel and what you can do to grow a more balanced, resilient marketing mix.

The Risks of a One-Channel Strategy

Putting all your golden marketing eggs in one basket can feel safe — especially when that channel is performing well. But algorithms change, audience behaviors shift, and platforms rise and fall. If your business relies heavily on a single social media platform, email list, or ad network, you’re one update away from a major disruption.

Common signs of over-reliance:

• Most of your website traffic or new business leads come from one source
• Your engagement drops significantly if one channel underperforms
• You haven’t experimented with new platforms or tactics in over 6 months

The Benefits of Channel Diversification

1. Reach new audiences: Different platforms attract different demographics. Expanding your reach across channels means reaching more potential customers.

2. Mitigate risk: If one channel takes a hit — due to algorithm changes, ad costs, or even a platform outage — you’ve got others to lean on.

3. Learn what works best: Diversification allows for better testing and experimentation. You might discover that your audience responds better to email storytelling than paid search, or that blog posts drive more qualified leads than Instagram.

4. Strengthen your brand: A presence across multiple touchpoints increases brand recognition and builds trust. It adds depth to your brand’s personality. Your brand becomes more than just “that company on LinkedIn.”

Alternative Channels to Consider

• Email Marketing: Email marketing is still one of the most effective and underutilized channels for direct communication.
• Podcast Interviews, Sponsorships or Advertising: Reach niche B2B or B2C audiences where they spend uninterrupted time.
• SMS/Text Campaigns: SMS marketing is quick, direct, and surprisingly effective when used with consent, consistency and care.
• Community Platforms: Slack groups, Discord, or industry-specific forums where conversations already happen about your industry, product, or brand.
• Content Syndication: Republish or distribute your best blog content to new audiences through third-party sites.
• Offline Tactics: Direct mail, branded events, or pop-up experiences still create memorable brand impressions.
• Media Relations: Establishing your brand as a voice of authority in industry newspapers and magazines with a solid media pitch

How to Start Diversifying

1. Audit your current mix: Where is your traffic and engagement actually coming from? What channels are underperforming or neglected?
2. Choose one new channel to explore: You don’t need to launch everywhere all at once. Pick a channel that aligns with your audience and test it intentionally.
3. Repurpose smartly: You don’t need to create new content for every channel. Repurpose blog posts into videos, webinar snippets into social posts, or long-form reports into email series.
4. Measure, refine, repeat: Set clear KPIs for each new channel and compare results. Continue to refine your mix as you gain new insights.

Make Your Brand Channel Resilient

The more varied and strategic your marketing approach, the more resilient your brand becomes. So this spring, take a cue from the season: plant new seeds, test new soil, and watch your marketing bloom in unexpected places. Just remember: marketing, like gardening, rewards those who think ahead and stay adaptable.

Have you tried a new channel recently that surprised you with results? We’d love to hear about it on The Porch!

Most people associate direct-to-consumer (DTC) marketing with eye-catching branding, emotional storytelling, and engaging social media tactics. Meanwhile, B2B marketing often leans on logical arguments, technical details, and dry case studies. But what if B2B brands borrowed some of the best tactics from DTC companies?

By applying DTC strategies, B2B brands can create more engaging, memorable, and impactful marketing. Here’s how.

Build a Brand, Not Just a Business

DTC brands focus on identity and emotion. Many B2B brands focus too much on their product and not enough on their brand identity.

Example: Just think of how some of these companies — like Chewy, Hims & Hers, and Warby Parker — have cultivated strong brand personalities.

Key takeaway: Develop a strong, recognizable brand voice, mission, and aesthetic  — something that resonates beyond just your product or service. B2B customers want to buy from brands they trust and connect with, not just vendors.

Humanize Your Messaging Like a DTC Brand

DTC brands speak to customers, not at them, using casual, relatable language. In contrast, B2B marketing often defaults to corporate jargon and overly complex messaging.

Example: Instead of saying, “Our enterprise solutions optimize workflow efficiency,” say, “We help teams work faster and smarter — without the headaches.”

Key takeaway: Write like a human, not a business textbook. Buyers are still people, even in B2B.

Prioritize Customer Experience, Not Just Sales

DTC brands thrive on seamless, enjoyable experiences—from website UX to packaging to post-purchase engagement. B2B buyers also expect ease and efficiency, yet they often deal with clunky websites, slow response times, and uninspired content.

Example: Slack disrupted the enterprise communication space not just with a great product but with an intuitive design and customer-first mindset.

Key takeaway: Treat every touchpoint like an experience, not just a transaction.

Leverage Social Media Beyond Just LinkedIn, Like a DTC Brand

DTC brands dominate Instagram and TikTok — not just for selling, but for building a community. B2B brands often limit themselves to LinkedIn and corporate blog posts.

Example: Shopify’s playful and engaging social media presence on multiple channels, which makes business content feel accessible and fun.

Key takeaway: Don’t be afraid to show personality and engage where your audience spends time.

Focus on Storytelling Over Features

DTC brands make their customers the hero of the story (e.g., Nike’s “Just Do It” campaigns). B2B brands, on the other hand, tend to list features instead of crafting a compelling narrative.

Example: Instead of “Our CRM software has AI-driven analytics,” say, “Imagine cutting your admin time in half so you can focus on growth.” For our B2B client Integrated Advisors Network, we create on-going stories featuring IAN advisors. These stories are relatable and demonstrate the passion and drive that their advisors have for their own businesses that IAN helps support.

Key takeaway: Lead with the impact your product has, not just its specs. What’s in it for your customer? How are you making their lives better?

DTC Brands Embrace Video and Interactive Content

DTC brands lean heavily on short-form videos, influencer collaborations, and interactive content to capture attention. B2B brands still rely too much on static PDFs and lengthy white papers. Can that information pivot into a more entertaining, relatable format?

Example: HubSpot creates bite-sized, engaging video content for YouTube and social media rather than relying solely on long-form blog posts.

Key takeaway: Experiment with video, interactive quizzes, and engaging formats to make your content more dynamic.

Win Like a DTC Brand

B2B marketing doesn’t have to be dull, robotic, or overly complicated. The best DTC brands win because they connect emotionally, simplify messaging, and create unforgettable customer experiences. By borrowing these tactics, B2B brands can stand out, engage their audience, and drive long-term loyalty. This year, think about: What’s one DTC marketing tactic you think could work for your B2B brand?

Cheers to February 2025 and the marketing investments our clients are focused on in this new year.

Last year was weird. If it wasn’t for your business or brand, please share. Because this weirdness has been a topic of conversation with our peers, industry leaders and current and prospective clients. From a business to business and business to consumer standpoint, sales were all over the place.

And, not stating lightly, the weather had its impacts in 2024. We are forever grateful to work with amazing leaders and businesses who suffered significant impact from weather disasters. From droughts to fires and hurricanes and everything in between.

Even now in 2025, we have some clients questioning what is happening in their industries and why. Trends are bucking historical performance.

Here’s What We Do Know About Marketing Investments

Starting Front Porch Marketing in 2011 was a calculated risk. The labor market was weak. There was low consumer demand. And unemployment was high. However, this entrepreneur took the leap. If you can do it now, you can make it anywhere was the mantra.

This year is harkening back to that time. Not an economist nor do I play one on TV, but this time and space feels familiar.

Strategic Marketing Investments Our Clients Are Leaning Into in 2025

1. Brand architecture is the guidepost. This creates internal conviction. Brands must concentrate on this internally before communicating externally.
2. Brand storytelling is paramount. This builds trust. It builds awareness. It will have a lasting impact.
3. Evaluating existing star clients or customers. What brought these rockstars to your business services or products? Where did they come from?
4. Marketing tactics that garnered return in the past. As business leaders and entrepreneurs, it is easy to chase the newest shiny object. But don’t forget the marketing truths. The numbers don’t lie.

Want to sustain or grow your business? Invest more in branding and marketing.

So, I leave you with this dear readers: Creative, collaborative problem-solving has been and continues to be golden. Leaders and the right marketing partner can navigate the most complex of challenges together, making successful marketing investments for growth. With agility and innovation, the sales will follow.

Stay true to your brand and as a business leader, be real. Use your brand architecture as the guidepost. If it isn’t defined — for heaven or the universe or whatever — call us and let us help.

Embrace change. The growth mindset and calculated risk taker will see topline growth. With your eye on the prize and thoughts on what we have shared here, no matter what is going on in our economy, your business will succeed.

The narrative of your brand storytelling and messaging builds an emotional connection with customers and clients — and should not be overlooked. This is a powerful marketing tool you can use to differentiate your brand from your competition, and so much more. Once upon a time can grow a brand from a garage band to a full symphonic orchestra. From a video on a phone to a full-fledged blockbuster movie, and happily ever after.

Strengthening Brands Through Storytelling

Recently, two new clients reached out to us to strengthen and grow their brands. These two leaders — one a mid-sized manufacturer and the other a non-profit founder — realized their vision and mission weren’t being articulated strong enough. Their narratives were powerful, but were not being communicated in the most impactful way both internally and externally.

And these business leaders knew Front Porch Marketing would activate their superpowers to propel their brands to realize business results. These results included internal alignment, engagement, increased brand awareness and increased revenues.

Over the holidays, I was reminded of the power of storytelling by watching movies and listening to music.

Storytelling Connects Us Using Music and Movies

Courtesy of my daughter’s prompting, she and I enjoyed watching movies and listened to great music over the holidays, among other things. These experiences always remind me of the power of brand storytelling. And the success so many brands have had by doing it well.

Memorable Storytelling From Past to Present

“Let’s go to the movies, Annie,” to quote the great Daddy Warbucks. Growing up, my parents took me to musicals at The Muny and The Fabulous Fox in St. Louis, Missouri. One of the many shows I saw was Annie. My middle name before I got married was Ann. My mom thought it was cute to call me Annie any chance she could.

Wicked … the movie vs. the musical? From an early age, I was hooked on The Wizard of Oz. It could have been the ruby slippers. Who doesn’t love a good shoe? I cast myself in the garage version of The Wizard of Oz. I still can recall most of Dorothy Gale’s lines. But I had no idea what happened before Dorothy followed the yellow brick road. Whoa, there was a lot. And thanks to Wicked the musical I know the story behind the story. It was genius storytelling.

And, then came the movie this year. And it was only part one. Sign me up for part two right now. And kudos to all things Wicked the movie. The actors, the sets, the music. All of it.

Stories I’ll Remember From This Year

Red One, I thought it was brilliant. Who doesn’t want the Rock and that Captain America to save Christmas? An E.L.F. — Extremely Large and Formidable — operative joining with the world’s most accomplished tracker. As well as all the other special forces for the tooth fairy and other mystical creatures. To quote Jimmy Fallon, “Come on, bud.” So good.

And, the explanation of the North Pole? “Beam me up, Scotty.” The North Pole is a much cooler place than I ever imagined — such imaginative storytelling in this movie. The portals in the toy shop! I told Audrey I was going to start working at one. She didn’t think that was a good idea. And as far as Santa’s reindeer go, this is the only movie that I can recall that portrayed them so well. They are true forces of nature. That movie was a master class in storytelling!

Oh, and of course, Taylor Swift was a highlight of our holiday experience this year, again due to my daughter. She brought Taylor’s music back into my life. Also, thanks to my sweet girl, we have a forever memory of attending The Eras Tour in Miami, Florida. Um, excuse me for this but, “It was rare. I was there. I remember it.”

Telling The Right Story Endears Audiences

Taylor Swift is the GOAT of storytelling. She somehow connects with both an 11-year-old and a, cough, 50- something adult, in similar and different ways. Long live her words, music, talents, vision, inspiration and engagement. She is the epitome of bold, memorable storytelling.

If you are in doubt, listen to The Tortured Poets Department, which much to my daughter’s chagrin I sometimes call The Tortured Poets Society, because of my age (Dead Poets Society). I am sure the great Taylor Swift knows the magic of this movie, and realizes the impact that it had on a generation.

Waxing lyrical about brand storytelling and messaging through the lens of my holiday happenings seems like a great way to start the year on a positive note. I hope this idea of storytelling resonates with you too. If so, let us know. Or, share it with a business or nonprofit leader you know who wants to grow their businesses beyond a garage band.