Tag Archives: marketing audit

As the year winds down, most marketers are thinking about holiday campaigns, reviewing Q4 deliverables, and tying up loose ends. But there’s one task that can make a bigger impact on next year than any last-minute push: a thoughtful review of the past 12 months.

For marketing and advertising teams an end-of-year assessment isn’t just a nice tradition. It’s a chance to pause, zoom out, and understand what worked, what didn’t, and how to set yourself up for a more efficient, more creative and more rewarding year ahead.

How do you go about conducting a meaningful year-end review and then turn insights into an actionable plan for next year?

Start by Reviewing the Work Itself

Look back at your projects, campaigns, pitches and deliverables from the past year. What felt strong? Did anything fall short? Were there things that surprised you?

Questions to ask yourself as you’re reviewing the work:

  • Which projects delivered the best results for clients and why?
  • Which projects were the most creatively fulfilling?
  • What took more time or budget than expected?
  • Which deliverables consistently ran smoothly?
  • What bottlenecks or frustrations came up repeatedly?

Look for patterns here, not one-off issues. These patterns will tell you where your firm naturally excels and where possible tweaks could make a difference next year.

Evaluate Your Processes

Even the best work can feel stressful if the work behind the scenes isn’t efficient. Reviewing your processes helps you identify where extra time can be eliminated, or needs to be added, next year. Put best practices in place. Write down processes that work to share with the team and onboard with new team members.

Questions to ask when reviewing processes:

  • Where did communication break down?
  • Did we have the right information at the right time?
  • Were timelines realistic or chaotic?
  • Did approvals or revisions slow things down?
  • Did we use our tools effectively?

When taking a look at your processes, look for repeated snags or bottlenecks, overcomplicated workflows that can be simplified, missing steps that caused confusion, and tasks that always seemed to fall through the cracks. Process updates for next year will mean an easier year and a happier team!

Reviewing Your Team’s Capacity, Skills and Collaboration

A strong team is the core of a strong year. Assess whether or not everyone is working together well. Are there different communication techniques that could be used across the board for stronger connections?

Questions to ask yourself when reviewing your team’s strengths:

  • Did team members feel overloaded at any point?
  • Where did people shine, and where did they struggle?
  • Did cross-discipline collaboration happen naturally or did silos form?
  • Are there skills the team wants to learn in able to grow?

Look for opportunities to build up strengths and support areas needing more structure, tools or training.

Examine Your Client Relationships

Reviewing the past year in terms of client relationships helps guide you forward and grow your business. Find what types of clients or industries you want to attract next year, and which ones you may need to reevaluate, by reviewing your client base every year.

Questions to ask yourself when reviewing clients:

  • Who were your strongest partnerships? Why?
  • Where did expectations misalign?
  • Were you proactive or reactive in your communication?
  • Are there clients you’d love to replicate, or ones that weren’t a great fit?

Now Turn Your Review Into Next Year’s Plan

Once you’ve assessed the year, it’s time to transform insights into a strategic plan.

As you look ahead, start by identifying the strengths you want to carry forward. Don’t reinvent what’s already working well. Instead, recognize the processes, tools and team dynamics that consistently support strong outcomes. Maybe that was a solid creative brainstorm structure, reliable kickoff briefs, smooth approvals or content formats that performed especially well.

Equally important is acknowledging what didn’t work and choosing just a few meaningful improvements to focus on next year. You don’t need sweeping overhauls, just simple changes like streamlining intake forms, improving briefs, adding mid-project check-ins, investing in a useful new tool, tightening your revision process or strengthening client onboarding. Choose improvements that will make the biggest impact overall, and implement them for next year.

From there, use the insights gathered in your review to set specific, data-informed goals. These might include reducing turnaround times or launching new services. To make these goals truly effective, involve your entire team in shaping them. Because your team lived the work this year, they can offer invaluable observations, surface opportunities for improvement, suggest fixes, and help you prioritize what matters most. When everyone participates in building the plan, they’re more invested in bringing it to life.

From Reviewing to ReDoing

Finally, turn your insights into a clear “next-year playbook.” It can be as simple as a one-pager or a more detailed document. Both work. What matters is capturing the key takeaways from your review, outlining what will stay the same and what will change, clarifying team goals, identifying tools or training to implement and articulating your vision for the year ahead. It’s a guide your team can reference throughout the year to stay aligned, accountable and focused on continuous improvement.


Everyone knows your business needs to be on social media. We see all the big and even smaller players doing it. If your company isn’t on social media, you’re late to the game. We often see companies jump in with no real strategy, plan or goal. That’s where audits come in! I know that word sounds a bit threatening, but it’s not as scary as it may seem. A social media audit is simply a way to measure your strategy and success by tracking metrics consistently across your social media accounts. This way you can see what’s working and what needs to be improved in your social media campaigns. Let’s go step by step on how to create one.

Track Down All Your Accounts

The first step in creating an audit is to track down all of your existing social media accounts. Make sure when you are following these step that you are doing in this in an Excel spreadsheet. Once you have all the accounts typed in, try to decide which ones you primarily want to focus on.

Have Consistent Branding

Now that you have all your accounts make sure that the branding is consistent across all of your platforms. This means your bio needs to be consistent, your banners need to be the same, consistent landing page links, and the hashtags that you use. Try to stick to certain color palette and theme in your content. Look at any major corporation and you’ll see that their branding is consistent.

Find The Best Content For Your Audit

Go into each of your accounts and find the top five best posts. Track their performance by using metrics such as, engagement, or impressions. Engagement is the number of interactions your post had such as (likes, comments, shares, link clicks) and impressions are the amount of times your content was viewed. I recommend first focusing on impressions to build brand awarness, and then switching to engagement. Also if you want to save time, I recommend using a social media management tool such as Buffer or Hootsuite. while they do come at a price, they help plan out your posts and measure data all in one place.

Know the Audience on Each Platform

The next step is to understand and document the demographics on each platform. Facebook is mainly where people 35-44 hangout. For Instagram ages 16-24 is the sweet spot. Track down each of these for your accounts and type them in your audit.

Set Your Goals and How to Take Action

You’re almost done! At this point all you have left to do is is set your goals for each of your accounts. Is it to build followers and brand awareness? Or are you trying to get to more people to click on your landing page. Once you have established your goals now just document how you are going to take action. What direction are you going to go in? Do you need to create a marketing budget? Decide what’s going to work best for you.

Time to Execute!

Now that you know how to create an audit. What’s slowing you down? Marketing is all about staying on top of trends and strategizing how to move forward. Take this time to build your audit, you’ll be one step closer to having a successful marketing campaign!


Do you think you need a marketing audit? We’ve said it before, and we will say it a million times over – consistency in marketing equals recognition. You have to be consistent in your branding across all channels and materials. You also have to be relevant to your audience in the current marketing climate. 

There is a simple solution to ensure your marketing materials are current, accurate, and consistently following your branding guidelines – an audit of your marketing materials.

What is a marketing audit?

A marketing audit is designed to make sure your materials are aligned with your goals via a review (or creation of!) your brand’s marketing plan. It is a fabulous way to keep you on pace in the marketing marathon.

Here are five reasons you may need a marketing audit:

  1. It has been a hot minute. Maybe you’ve never done an audit of your marketing materials or perhaps it has been a long while since your last one. If it has been a year since your last audit, it’s time to rock one!
  2. Demand shifts. Products and/or services routinely go in and out of style. Your offerings need to be effective based on current supply and demand fluctuations.
  3. Products or services have changed. If you’ve added or removed products and/or services, your marketing materials need to reflect those changes.
  4. Competitive changes. This is one area you absolutely want to make sure you’re keeping up with the Joneses. You don’t want stale messages to hold your brand back while your competitors offer fresh and inspiring marketing.
  5. Contact information updates. If your address, phone, website or e-mail has changed, your marketing materials need to as well. If you’ve added – or need to add – a social media presence then your marketing needs to reflect that, too.

The market is constantly evolving and changing. Don’t let the materials designed to boost your brand get behind the times. A marketing materials audit gives your brand the boost it needs to keep rocking. Give us a call – we’re always ready help your brand reset and refresh.