I’ve told the “Books” story before, but I will tell it again quickly. As I was reading on the beach one summer, I was approached by my son’s friend who was like a son to me. And he knew me well. “Mrs. Porter are you reading Hemingway, Wilde, Austen, Shakespeare,” he asked. My response, “No, Jimmie. Thanks for that though. I am reading mindless trash.”

I mean no disrespect for the authors who are so incredibly talented. Books like Happy Wife, Broken Country, Atmosphere, OMG … just to name a few. Reading these books this summer on our annual family Gulf Shores, Alabama, trip definitely reduced my stress. But there were a lot of the other things I didn’t realize they did too.

Benefits of Reading

Happy Wife is set in Winter Park, Florida, which was my son’s — and by default my — home away from home for five years. Definitely an enjoyable read in familiar territory.

One book that kept me saying, “Yes. Oh, you go girl,” and a couple of other things because it coincidentally blurred into my work life was, Sunny Side Up by Katie Sturino.

As a start up that then turned into an extraordinarily successful brand quickly with an overly participatory investor, the main character, Sunny, pivoted. She realized her brand strategy and core customers were no longer at the core of her brand.

Finding Inspiration For Life and Work From Books

Thinking about this book lead me to write this blog. Successful start-ups and their business leaders always understand the following as they build and grow their companies:

1. Investment — Successful business owners and leaders understand they need to invest in their brand launch AND beyond. It is not just launch and be done. It is the continued investment over time that ensures success. So, make sure to run numbers before your launch. Do you have the capital to launch AND continue marketing? What is your true number to both launch and sustain this brand? Bootstrapping can cause a few negative effects, so be aware:
   • Slower growth which equals struggling to scale
   • Increased personal financial risk if the business stagnates or fails
   • Intense workload leading to burnout and sometimes health issues, which we have seen first-hand recently, of the entrepreneur. Hustle smarter not harder. Which leads to number two.
2. Team Members — How much time can you commit to this business? Some of our start-up leaders are working full-time jobs at other companies. But their hearts are somewhere else. Ask yourself this, start-up leader: If you are keeping your day job until this business takes off, do you have the support team in place to fill in the gaps?
3. Branding & On-going Marketing Support — We have waxed lyrical about these subjects before. The fact is that the fictional character Sunny got it. She built a brand based on a brand vision and ultimately stayed true to its mission and values. In addition, she consistently communicated with her best target after the product launch. Are you putting on-going support in place too?

Learn a Lesson From Fictional Characters and Real Business Leaders

Books can be blessings. Even mindless trash. Reading provides personal benefits like increased vocabulary, reduction of stress and enhanced cognitive functioning. But, as you can see, reading books can also translate into business learnings and idea generation at the same time. Happy end-of-summer reading, y’all!

Social media, in terms of business marketing, has completely skyrocketed in the past 25 years. Starting as a place to connect with friends, social media has now become a primary tool for over 96% of all businesses to promote their brands, share expertise, build trust and personality, and establish themselves as a reliable source that directly engages with their audience. With so many different platforms, which is best for your business?

Your answer can depend on many things. What is your approach or goals as a business? Who is your audience? What is the type of content you’re willing or able to create? All these components matter to create the best possible version of your company with a transformed marketing strategy. So, which are worth considering?

Platform #1: LinkedIn

With more than 67 million companies and over 1 billion members, LinkedIn is the largest professional networking platform. LinkedIn is known for business connections, professional brand building, enterprise growth, and more. This platform works great for B2B companies specifically, meaning it is great for sales pitches, strong for sharing blog posts, and allows space for many articles and paid ads that target based on your industry and profession.

LinkedIn is more than just sales pitches; it creates a space for sharing helpful tips and humane marketing strategies through those blogs and articles, which helps build trust and credibility for users.

Your company’s first post matters. Encourage all members of your team to contribute to the company by using their personal profiles as well, building even more trust. Commenting on others’ posts makes your company more visible and builds relationships with other companies, so stay on the grid.

Although LinkedIn provides a stable platform for networking, like any other social media platform, companies need to consistently post to stay noticed. Therefore, it is not ideal for casual brands, and engagement may be slower. Post to stay popular!

Platform #2: Instagram

If your company’s specialty is brand aesthetic and building culture, and you’re strong in visual appeal, Instagram is the way to go. This site allows users to experience a brand’s personality and culture, not just its products. Instagram lets followers ask, Do I like what I see? Knowing this, creating a solid brand presence is key. Your feed should reflect your brand; it will be the first thing someone sees, a first impression of your company. Making your feed reflect your brand’s aesthetic and values makes a visual appeal to your products like no other, shaping perspective! Instagram provides opportunities for reels, stories, collabs, and brand-building, which can highlight your company to connect emotionally with customers.

This platform is a go-to for all company sizes! Don’t be afraid to share behind-the-scenes, transformations, tips, and tap into trends. Instagram lets you make time-sensitive stories and promos as well, which makes people feel more inclined to interact when given limited time.

Each post must be eye-catching, which requires constant posting and creates competitiveness, so stay on top of it.

Platform #3: TikTok

TikTok is the most rapidly expanding social media platform today, gaining 1.5 billion monthly users who are generally a younger audience. This platform is best for digital marketing, being known for its short video clips, which keep the attention of viewers, making it extremely engaging. People rely on TikTok for entertainment, discovering products, and watching new creators, so don’t make your post boring. Interesting intros and visual hooks are ideal for a viral post.

TikTok gives brands high potential to introduce their products to a new audience, and with short videos, companies seem less professional and form a relatability that’s unique to other sites. TikTok lets you socialize and comment on others’ posts, and as a brand, it makes you more visible.

Don’t be afraid to participate in popular trends! That is what keeps your business well known, but make sure it fits what your brand wants to sell. Share tutorials, fun facts, transformations, influencer reviews, and more to make sure you’re sharing the back side of your company as well.

A last tip: make use of TikTok Shop. Creators can promote their products and provide direct links for users to buy efficiently and affordably, boosting sales.

Trends are not permanent. Small videos can keep users’ attention, but it is easy to scroll past, so make sure your company stands out and stays relevant.

Find The Perfect Match

Choosing the right platform comes down to knowing your audience, your brand’s strengths, and your content capabilities. Determining between a professional, visual, or trendy look, each social media platform provides a unique approach to connect, so know your business.

I used to think that hashtags were merely used for decoration. I thought that they were just there to make a post look pretty or act as a hook for users. To me, using them didn’t seem as important as the actual post, but then I realized how wrong I was. Throughout my internship at Front Porch Marketing, I have learned three important facts about hashtags and their proper uses in marketing:

Hashtags are more about discovery than decoration

While hashtags may add character to a post, they are meant for more than just decoration. They are there so that users like you and me can search for posts through specific categories and tags. It is important to make use of this when tagging posts so that you can market your content to the right audience.

Make a Cheat Sheet

There is no need to make things harder for yourself. Therefore, keep a list of the ones that have the most reach in relation to your company or brand. This will certainly help you keep track of the hashtags that work best in spreading out your content to the people you want to see it. When you write down your favorite ones, make sure to put the follower count or number of posts. Doing this helps you see what kind of reach each hashtag has before you add it to your post.

Be Smart About Which Hashtags You Use

Hashtags have a tendency to include a multitude of subcategories. So it is important to be mindful of which tags you include in your posts and how they relate to your company. It is also important to check the amount of posts a hashtag has, or the number of people that follow it. This way, you can make sure that your posts are reaching a widespread audience that is interested in what you are offering.

Final Thoughts About Hashtags

I used to not think hashtags were very important. But by working with Front Porch Marketing I realized their importance and how to properly use them to reach the right audience. This internship completely changed the way I look at hashtags. Overall it has taught me important lessons when it comes to using them for social media content.

This summer, we’re once again welcoming high school interns from Ursuline: Emma Gomar and Sophie Stewart. We love paying it forward every summer by sharing the wonderful world of marketing with the next generation. As we usually do, we asked Emma and Sophie a few questions so our readers could get to know them a little better.

Emma Gomar:

What makes you want to have a career in marketing?

I consider myself a creative person and I am very interested in studying business in college, marketing seems like a perfect combination of the two!

What is one of the biggest lessons you have learned so far in your life?

One of the biggest lessons I have learned is to never give up, even when things get tough.

If you could describe yourself in three words what would they be?

I would describe myself as musical, friendly, and hard-working.

What are your goals for your time at Front Porch Marketing?

I am hoping to learn about and explore the world of marketing as well as develop useful life skills. I am also Excited to be working on projects and learn more about working with clients!

If you could go to dinner with one person living or dead, who would it be?

I would go to dinner with William Shakespeare. I would ask him about his plays and his thoughts on how they impacted current plays.

What is a fun fact about you?

I play piano and sometimes I like to compose my own music!

Sophie Stewart:

What makes you want to have a career in marketing?

I am a very creative and an extroverted person who loves social media. I find it extremely interesting the different ways to engage others to make content and products more valuable, and I want to learn more about understanding customer behavior.

What is one of the biggest lessons you have learned so far in your life?

One of the biggest lessons I have learned in life is the extent to which your attitude can impact not only yourself, but also your circumstances and the people around you. Keeping a positive attitude and an open mind can allow you to get way farther in life in terms of overcoming problems and will improve your life in all aspects!

If you could describe yourself in three words what would they be?

In three words, I would describe myself as outgoing, positive, and diligent.

What are your goals for your time at Front Porch Marketing?

I am looking forward to exploring my interests and getting a hands-on experience in the marketing field. I have always been fascinated by business, so I am excited to leave this fun experience with a stronger foundation in marketing and a better idea of my strengths!

If you could go to dinner with one person living or dead, who would it be?

I would go to dinner with Suni Lee because I have always loved watching gymnastics, especially in the Olympics, and I find it so inspirational how she not only bounced back from a serious injury, but then went to the Olympics after she was told she wouldn’t be able to.

What is a fun fact about you?

I lived abroad in Asia for almost 6 years growing up, living in China and Singapore, which gave me an opportunity to travel to so many new places and be immersed into different cultures!

We hope Emma and Sophie learn a little more about their future professions at Front Porch Marketing. We’ve certainly enjoyed working with them!

Over the last few weeks, business owners and leaders have contacted us to assist with search engine optimization (SEO) initiatives. Two companies were working with agencies and noticed their results month over month were decreasing. They asked us to do an audit of activities and give a recommendation.

Two businesses were looking for a SEO partner. The leaders of these companies were brilliant business leaders running successful companies. However, upon further discovery, their budgets didn’t meet their expected outcomes.

Success Can Be Realized With SEO and Paid Digital

Be aware that there is a minimum threshold for advertising spend as well as agency management of campaigns, campaign creative and content development. We found that there was little understanding of this by business leaders. Education is needed.

A quote from a recent prospect that floored us for many reasons, “We were blindsided by our agency shutting down. We have had the last five companies end up like this agency, a 3–6 month ramp up and either the company evaporates or the person that was with the company quits.”

And the last bit that was most alarming, “The agency said if they ever closed their doors their plan and progress will be easy to transfer.” If this is ever in any contract with an agency partner, y’all, please don’t sign. Walk away. Walk away fast.

SEO Initiatives Are More Complex Now For Several Reasons

SEO is constantly changing, so approaches need to pivot too. Here are some of the more recent developments in SEO:

• AI-driven search:
  • Google’s AI Overview (AIO) and other AI-powered answer engines provide direct answers and summaries. This means users do not have to click through to websites. And click-through rates (CTR) have declined. Expertise and Quality: Expertise, experience, authoritativeness, and trustworthiness (E-E-A-T) are now king. AI-driven search engines prioritize high-quality, authoritative content that demonstrates.
• Voice search: This is increasing as well as visual search means new strategies and skills that some agency teams are lacking.
• Saturation of content: There is no lack of content on the internet. Unique content that aligns with user intent is critical.
• Established brands: These companies have massive advertising budgets. They dominate search.

At Front Porch, we start with your brand architecture. A brand is shaped by three primary factors: who you are, who you aspire to be, and how your audience perceives you.

We Believe in These Pillars For Successful SEO Marketing

Consistency: Consistency and clarity across every touchpoint strengthen brand equity.

Collaboration: Collaboration with our clients is paramount. We are at our best when we work alongside you in your business and understand what is happening in the day-to-day business.

Communication: Timely communication and turnaround will be important to make our partnership successful.

We Recommend Fewer, Deeper Strategic Tactics

You have limited resources — time, money, etc. We understand that. That is why less is more. Deeper focus on fewer marketing initiatives results in business success. This is a proven, tried and true methodology that ensures success in the long term. But with limited budgets and fewer initiatives, the momentum could take longer.

However, if you provide us with a budget and that budget won’t result in success in the initiative you are proposing, we will tell you. We won’t invest your money knowing there will not be the return expected.

Be Prepared for SEO of the Future, Now

The SEO industry is experiencing significant transformation. Find a partner who is embracing AI. Also, make sure they provide the highest quality and unique UX experiences and content. Last but not least, don’t invest in this strategy if you don’t have the budget to compete.

The words around us constantly influence our decisions. For example, seeing a bold “SALE” sign in a store window might pull you inside. A coffee shop promoting a seasonal drink as “limited time only” could tempt you to try it over your usual order.   

In crowded, competitive markets, how you communicate your message matters more than ever. Clear, compelling copy is a powerful tool for standing out—whether it’s through humor, surprise or helpful information. But it’s equally important to know how to adapt your message to the platform you’re using and the audience you’re speaking to. 

Social Media Messaging

Social media is one of the most powerful branding tools available. While these platforms offer freedom and reach, they also come with challenges. Without understanding how users engage—keeping in mind their attention spans, trends and algorithms—your posts may miss the mark.  

Instagram: As one of the most visual platforms, Instagram prioritizes imagery. Keep tile copy minimal and visually cohesive. Captions should be concise and easy to skim—emojis, line breaks and short sentences go a long way. Avoid long paragraphs that cause viewers to scroll past. 

LinkedIn: LinkedIn calls for a more professional and educational tone. Long-form posts are encouraged, but you still need to grab attention in the first two lines due to the “See more” cutoff. Think of your copy as a mini article: lead with value, avoid being too casual and support your credibility with relevance.  

Website Copy

Website copy often requires more depth, but that doesn’t mean more words. Online attention spans are short, and walls of text can overwhelm visitors. Prioritize clarity, hierarchy and usability.  

Your website should:  

• Guide users toward a clear call to action.  

• Speak in plain, compelling language.  

• Use SEO strategically—integrate relevant keywords naturally without sacrificing tone or flow.   

The goal is to help visitors understand who you are and what they should do next, quickly and confidently.  

Print Communication

While digital media dominates, print still plays a key role in branding. Unlike online content, print doesn’t allow for clickable CTAs—so your message must make a strong impact.  

Focus on:  

• A strong, clear headline.  

• Supporting copy that’s scannable and organized.  

• Thoughtful layouts and information hierarchy.  

Remember that your flyer, brochure or postcard might end up pinned to a bulletin board, sitting on someone’s desk or even hung up on a fridge. Make every word count—it might stick around longer than a digital post.  

Before writing your next piece of copy, consider two things: who you’re talking to and where they’re seeing it. The more you tailor your message to the platform and the audience, the more effective it is. Start with a clear core message, reinforce it across formats and make your call to action easy to find—and even easier to follow. 

Are you an online researcher like me? One of the first things I do when considering a new purchase is read what other people have to say. Real people, real experiences. For full transparency, before 8 AM the day I wrote this post, I’d already read customer reviews for an eye cream, a dog groomer, and an activity for my kids… priorities! 

What people say about your small business matters. Before buying, booking, or signing a contract, most customers look for proof they’re making the right choice. That external validation is where client testimonials shine — and why they’re such a powerful marketing tool for small business growth. 

Testimonials Build Trust and Credibility 

Polished marketing materials, slick content, beautiful photography — all great. But none of it carries the same weight as a real customer sharing their experience. When potential clients see others speaking positively about your small business, it builds trust. For your existing customers, it reinforces their decision to work with you again. 

Bringing Your Brand to Life 

Client stories give your business a face. They help people connect to your mission and vision by showing how your work impacts real people. It makes your brand feel approachable and relatable – qualities that help your small business stand out from the competition. 

Encouraging Client Engagement

Often, customers who’ve had a great experience are happy to share it — they just need to be asked. Testimonials give your clients a chance to engage with your brand and feel like part of your success story. In turn, you strengthen those relationships by showing their feedback matters. 

Social Proof in Action 

Testimonials are firsthand accounts from people who have nothing to gain by recommending you. That outside perspective holds weight with potential customers and validates their own decisions. We all like feeling confident that we chose the right CPA, dentist, real estate broker or dog groomer. Client testimonials help deliver that reassurance.

Testimonials Grow Online Visibility 

Positive interactions with your brand across the web boost search engine marketing rankings and make it easier for people to find you. Incorporating client testimonials into your online marketing presence — website, social media, directories — expands your digital marketing footprint and strengthens your credibility. 

Fueling Content Creation 

Client testimonials are ready-made content. They can be shared in so many ways — on your website, social media, in proposals, case studies, videos, presentations — adding authentic, relatable proof of the work your small business does.

Boosting Internal Morale

Lastly, testimonials aren’t just good for marketing — they’re good for your team. Positive feedback reminds everyone their hard work is appreciated. It’s easy to focus on challenging projects or the occasional hiccup; hearing directly from happy customers can be the boost everyone on your team needs. 

At home and at work, we’re making decisions every day about where to spend our money — and we’re influenced by what others say. Client testimonials give your small business the chance to showcase those positive experiences, build trust and strengthen your brand. 

During the summertime months, everything tends to slow down, creating a more relaxed atmosphere in both our personal lives and the business world. For businesses, major announcements and initiatives are often introduced at a slower pace, as both target audiences and journalists are likely to be on vacation.

Is summer a time to reduce media outreach? The answer is a firm no! While others head to the beach, summertime is the ideal opportunity to capitalize on less crowded reporter inboxes.

Plan for Fall and Winter in the Summertime

Although fall and winter may seem distant, long lead publications are already preparing their end-of-year stories. Since these publications typically have a lead time of 3 to 6 months, summer is the perfect opportunity to pitch your ideas. Many of them provide editorial calendars in their media kits, which can help you align your pitches with their planned content.

As fall approaches, reporters often experience an increased workload. Many short-lead reporters take advantage of the slower summer months to prepare important stories. In the summer, reporters have more time to review pitches. publications such as daily newspapers, broadcast outlets, and online platforms may not be actively seeking pitches, providing you with an opportunity to distinguish yourself.

 Establish Summertime Connections That Will Last All Year

If your organization is having a slow summer, use this chance to strengthen connections with reporters. Summertime is a great time to research key journalists and understand their beats by reviewing their article portfolios.

Engage with them on social media by sharing relevant links, joining their conversations, and offering your unique insights. By establishing your thought leadership, you can become one of their preferred experts for future stories.

Augment Your Online Presence

Take advantage of the summertime months to enhance your online presence. Focus on building relationships with reporters and directing them to your website or other content channels where they can discover your unique voice and expertise.

Regularly update your content with fresh additions, such as blog posts and vlogs, while staying active on social media. Although summer may seem slow, it is an excellent time to strengthen media relationships and tailor your content to align with reporters’ interests.

As a marketer, I cannot remember the last time we blogged about ourselves. That is not the purpose of this communication or our usual MO all the way around. But this topic should be shared for learning, as well as I could really use some feedback from this trusted community on being a marketer.

Networking as a Marketer

I joined a new networking group in October of last year. One of our amazing partners who jumps in on graphic and website designs had been gently nudging me to just go to a lunch to learn more. When learning this group meets weekly, a two-hour commitment, I was unsure. How could this fit into all the current professional and personal things on my weekly to-do list?

And I finally attended a meeting. I loved the energy and people in the room. The structure of the meeting was impressive. I was all in after auditing one or two more meetings. Being focused on paying it forward and referring business leaders and owners to like-minded business leaders and owners has always been inherently at my core. And come to find out, this is what this group was all about. What?!?!

Focusing on Relationships as a Marketer

This new networking group of mine is laser-focused on relationships. Plus, there is an abundance of accountability. And accountability is a great thing as well. Home service providers, commercial and residential realtors and mortgage professionals and marketing folks who provide singular services like graphic design, promotional materials and video production have found this group to be of great benefit.

So again, I find myself in a group that I love. I have provided many referrals. And a few folks have provided referrals to me, but I have heard time and time again, “I am not sure what Front Porch Marketing does.”

I had the opportunity to present to this group last week. My team was amazing and created an information sheet — which you can download here — for me to pass out at the presentation. We also produced note pads as swag, as well as cookies. Food is one of my love languages, as you may know.

Continuous Improvement as a Marketer

During the meeting, I was at home and at ease presenting. Talking about my family, and how previous work experience led me to start Front Porch Marketing. I spent time discussing what makes us different, our services and shared two client examples. The majority of the audience was engaged. However, two or three business owners were frowning and bored. I did something wrong. I didn’t practice what I preach.

At Front Porch Marketing, we partner with business leaders and owners who want to build strong brands. They recognize a full-service branding and marketing partner provides them value and focus to working on their business instead of in their business. But these leaders know marketing isn’t a one-size-fits-all. And all marketers are not the same.

This leads me to how you can help. Please comment on this blog post, or email or text me and let me know what makes Front Porch Marketing rock for you. Let me know how I can communicate our value proposition in a more meaningful way. Thanks in advance, y’all!

For many service-based businesses, summer can bring a noticeable shift in pace. Clients take vacations. Projects slow down. Inboxes are a little quieter. While that can be stressful for some, it’s also a golden opportunity to set the stage for the kind of brand-building and relationship marketing that pays off in the fall.

Here are five smart, low-pressure ways to keep your business visible and valuable during the summer months.

Show Up With Service-Based Seasonal Relevance

Your service-based clients are in summer mode so your marketing should reflect that. Swap out your usual tone and visuals for something lighter and more seasonal. Even a service business can have seasonal flair, it just takes thoughtful execution.

• Update your website or social headers with a bright, seasonal refresh.
• Share content that acknowledges where your audience’s head is right now (travel, rest, planning ahead).
• Keep calls to action warm and casual. Think: “Let’s chat before fall,” instead of “Book now!”

Reconnect Without Selling

Summer is a great time for a service-based business to nurture their relationships, not push offers. People remember how you made them feel, not how hard you pushed.

• Send a short “checking in” email to past clients or prospects with something personal or helpful.
• Share a light, engaging newsletter featuring tips, updates or even your team’s summer reading list.
• Send a handwritten thank-you note, summer themed postcard or small branded summer item to key contacts.

Package a Service-Based Seasonal Offer

Create a limited-time service bundle or mini offer that’s easier to say “yes” to. Position it as a chance to get ready for Q4 while things are still quiet, to end the year strong.

• A quick strategy session, audit, or consultation for a set price.
• A “summer tune-up” for their current account.
• A short-term retainer designed to bridge the gap until fall for a special project.

Go Behind-the-Scenes at Your Service-Based Business

Summer is perfect for showing the human side of your brand. People like to work with people. Let them see the personality behind the service you provide.

• Share behind-the-scenes moments of your team working (or vacationing).
• Post photos or reels that give clients a peek into how you operate.
• Use Stories, Reels, or LinkedIn posts to spotlight summer client wins or simple day-in-the-life moments.

Plant Seeds for Fall

If you’re slower in summer, use that time to get ahead. Marketing doesn’t always have to be public-facing to be powerful. Quiet progress now  in the summer, can lead to loud momentum later in the fall and winter months.

• Batch fall content now to get ahead (blogs, newsletters, email sequences).
• Refresh your onboarding materials or website copy during downtime.
• Build a campaign now around something launching in September or October.

Stay Warm, Not Silent

Summer isn’t the time to go radio silent for a service-based business, it’s the time to stay present, helpful, and human. Because when fall hits and decision-makers are back in gear, you’ll be top of mind, not just because you marketed well, but because you showed up with intention when others disappeared.

So go ahead. First slow your pace, then warm your tone, and finally let your service-based summer marketing do the quiet, steady work of building trust with your customer that will last all year long.