I’m often asked by small and medium-sized business owners whether email marketing is worth the effort. Many say email marketing feels confusing, overwhelming and hard to keep up with. Here are a few of the questions I hear most often:

• Isn’t email just annoying to everyone? I don’t want to spam my customers.
• What would I even say on a recurring basis?
• Isn’t email just another way to try to sell something?
• How do I get started if I don’t have time or resources to build a list, find images, or write a copy?

At Front Porch Marketing, we see email marketing work for small and medium-sized businesses all the time. The key is focusing on connection, consistency, and value. Here’s how we help our clients make email marketing feel more manageable and more effective.

1. Share Something Worth Opening

Think of your emails to stay helpful, authentic and human – not salesy. Your audience wants to hear from you when your content makes their day easier, more interesting or more inspiring. That could be industry insights, community news or stories about people behind your brand.

Email marketing ideas to try:

• Welcome series: A few short emails that introduce your brand story and highlight what makes you different; you’re building trust from the start.
• Customer testimonials: Share real experiences and success stories that show the impact of your products or services.
• Educational content: Offer quick tips, how-tos or behind-the-scenes information that give your audience something valuable to take away. 

2. Send the Right Message to the Right People Using Email

Not every customer needs to hear the same thing. By segmenting your list into simple groups, you can tailor messages that feel more relevant. It doesn’t have to be complicated!

Example groups:

• Current customers, prospects and vendors
• Frequent customers versus first-timers
• Customers in different locations, such as like Dallas–Fort Worth, Austin and Houston

3. Be Consistent and Keep an Eye on Email Marketing Results

The best email strategies are the ones that show up regularly. Think monthly newsletters, team spotlights or helpful blog recaps. Over time, consistency builds trust and keeps your brand top of mind.

Lastly, don’t forget to check your metrics; open rates, clicks, and conversions. They’ll tell you what’s working and what might need to tweak.

Ideas to test:

• Monthly newsletter: Share updates, events or trends your audience cares about.
• Reactivation campaign: Remind inactive subscribers of what they’re missing.
• A/B testing: Experiment with subject lines, visuals and send times to figure out what yields the best engagement.

Wrapping It Up

Email marketing doesn’t have to be complicated or stressful, it just needs to be consistent, authentic and tailored to your audience. When you share valuable content, speak directly to your customers and pay attention to what works, your emails can become one of your most powerful tools for growth.

At Front Porch Marketing, we love helping businesses find their voices and turn everyday emails into meaningful connections. Ready to start? Let’s build something great one inbox at a time.

Successful email marketing can be a cost-effective way to market your business. When done right, you’ll be keeping your brand top-of-mind and become a trusted resource for your customers. They’ll look forward to your emails because you’ll be sharing your knowledge and solving their challenges.

Keeping your audience engaged with email marketing, as a part of your overall marketing strategy, is an excellent way to introduce new products, solve an on-going pain-point for customers, give a tutorial, keep your customers up-to-date about the industry, and more.

How Do You Do Successful Email Marketing?

There is a lot to designing an effective and efficient email campaign to be successful. The most important question to ask yourself: Are you leading with the audience in mind? Everything you do should be from THEIR perspective. It’s for them. Help them. Guide them. Solve their problems.

Then ask yourself: Are you overselling? Your brand and your products do not always need to be the hero in email marketing. Afterall, this is an on-going dialogue you’re having with your customers. Establishing a relationship is a longer-term proposition. Don’t oversell. Again, be helpful. Put yourself in their shoes and ask yourself: What do I need? What will make my life easier or better?

Getting Started With Email Marketing: Do This Not That

Your email marketing is a fail if it doesn’t contain these four elements. Set yourself up for success by making sure these four things are included thoughtfully in each email you send:

1. Look professional — Make sure the email platform template is set for your brand fonts and colors. Design is key to successful email marketing as well — design a nice header and footer. Link to your social channels in your footer. Stay consistent from month to month with this template and your customers will start to recognize your email and your brand, and look forward to your next email.
2. Have a call to action — What can readers do to learn more? Use a button in your email that links back to your website where the reader will read more, download something, watch a video, contact you for more information or order a product. For instance, if you are linking to a blog post, tease them in the email, but don’t reveal the real scoop…ask them to “Read More” and click the button to go to your website for the rest of the insight.
3. Date and time — When do users want to engage and not unsubscribe? Many email programs like Mailchimp will tell you when the best time is to send emails to be successful. Statistically, Tuesday mornings are the day most people open their emails.
4. Don’t try too hard to sell — Engage your audience and don’t make the email be all your company. Again, be helpful: share hints, tips, tricks. Give away your knowledge and they’ll see you as the industry leader and come to you to solve their problems (with your products or your service.

Most Importantly: Be consistent.

Successful email marketing campaigns provide content to make readers’ lives better. They are informative, not sales-y. Email marketing campaigns provide value, real value, to customers’ lives consistently. Create a schedule using Google Sheets and plan each month’s topic, date, and assign responsibilities. After a while, it becomes easier and easier to stick to your schedule and create smart, thoughtful, nicely designed emails that make your brand the one that customers turn to again and again.

This week, our team had the opportunity to attend the Dallas Digital Summit, the region’s largest digital gathering, to re-enforce our digital insight strong hold.

Attendees were from a diverse range of organizations including national brands, agencies, technology, media, B2B providers, associations, nonprofits and start-ups. 

The conference was two days of jammed pack information all things digital insight ~ from SEO, email, mobile, social, analytics to cross-channel campaigns, trends and overall digital strategies.

Here’s the top 10 take-ways the team will be rockin’ on the porch in 2015:
1)   It is Search Everything Optimization not Search Engine Optimization
2)   Local SEO is absolutely vital for any business with a physical location
3)   Everyone wants their emails to be meaningful! Change your email strategy and get it opened
4)   Social media is not elective any more
5)   Employees can be the biggest brand ambassadors
6)   Create a behavioral statement to compliment your mission and vision
7)   Watch your inauthentic dislikers ~ it’s ok to ask why they don’t love you anymore
8)   2015 trend watch: more video, more spend on social
9)   Make it pervasive, participatory, personalized and prescriptive
10) Wheel and Spoke – Cross Channel is essential

Need to get started on your 2015 digital plan? Let’s get together on the porch and rock it out.