“Business Lessons” Are Not Your Typical Mother’s Day Tribute

This past weekend, we all celebrated Mother’s Day. Some of us celebrated by remembering their mothers who are no longer with us. One of the things I remember the most about my mom is her sensibility. She had a philosophy for life that was kind, inclusive, smart and at the same time funny. That’s why I can remember some of the bits of wisdom she both repeated and modeled to me as a child, and have used them as business lessons in my career.

While most of these were not given to me in the business context, I have been able to apply these 5 life lessons as 5 business lessons. Moms sometimes have a very clear vision for what makes a successful brand, company, or business. And now I can say that my mom was my first business consultant. So I’m going to share some of her wisdom with you in honor of Mother’s Day.

Close enough for government work.

We might all just stop trying to be perfect. You are good enough just the way you are! My mom would always say “close enough for government work” when something didn’t come out exactly as I expected it would. And instead of being upset, we’d all laugh. And we’d move on. And we’d try again.

Because heck, if a giant business like the government doesn’t do it perfectly the first time, then how can we be expected to do so? Do your best and that will be good enough. It’s our effort and perseverance that counts.

Not what I would have done, but just as good.

As a business leader, recognizing that your colleagues or direct reports might not solve a problem exactly as you would have, evaluate others’ work through fresh eyes. Weigh their solutions against the brief or the client ask, and if it works (even if its not what you would have done) then it’s good.

This simple and valuable business lesson will go a long way toward building trust and loyalty within your team. After all, you hired these people and they are experts at what they do, so treat them as such.

Take care of everyone smaller than you.

When I was very small, this meant if a friend falls down on the playground go help them up and make them feel better. Or if a kid younger than you seems like they need a friend, be one. Share your snack with kids who don’t have one. That sort of thing.

As I got older, the meaning became less literal and more figurative. “Smaller” could mean less access, fewer resources, more burden. Anything that made someone’s life smaller than yours.

So now as an adult, if you have access to something that others don’t, share your access. Hire a non-traditional intern who might never have had the opportunity. Bring a younger colleague to an industry event or dinner. Give public kudos and rewards to your team. Create and support programs in your company that create a more equal, diverse and inclusive environment for everyone.

Practice what you preach.

If you say one thing, but do the opposite, what message are you sending about yourself? You’re damaging your credibility said my mom. When you demonstrate this business lesson — that you know what you’re talking about — then people will believe that you are an expert.

For example, if you are a digital marketing agency that handles social media for your clients, but your own agency doesn’t have social media channels, how can potential clients know that you’re an expert?

If you need help, ask.

This was one of the most important lessons that I learned from my mom, that I’ve applied to my entire career as a business lesson. It’s ok to not know how to do everything. It’s ok to say in a meeting “Well, I don’t know the answer, but I will go find out.”

Leaders, surround yourself with people who are better at things than you are, and ask them when you need help, and you’ll always be successful. We are all over the “fake it til you make it” mantra. Be vulnerable, ask for help. In the process, you’ll be giving someone else a compliment by asking for their expertise. And you’ll probably be learning something new.

My Business Lessons From Mom Made Me a Successful Business Person

I hope you’ve enjoyed some of the wisdom that my mother shared with me. She always said that if you can do something that might help someone, take that opportunity. I’ve tried to follow that advice my entire career. And I would consider myself successful in that regard…and to me that’s the aspect of business acumen that matters the most.

Are You Using the Right Copywriter Tools?

Copywriter tools can help make writing easier, more fun and more dynamic. When you’re writing professionally for your job, it can sometimes be overwhelming. Websites, social media, brochures, press releases, oh my! But with the plethora of online tools available, you can always make sure that you’ve got someone (the interwebz) looking over your shoulder to help you make it better. Just like your high school English teacher.

Here Are 5 Copywriter Tools You Can Use in Your Daily Work

Thesaurus.com

Make your writing a little more exciting thrilling with some more pizzazz-y words using Thesaurus.com. Type in a simple word and get a fresh supply of better words to spice up your writing. Use this tool to help you with naming assignments, headlines, and more.

ChatGPT

There are many uses for a language modeler (none of which involve high school essays, kids), which is what ChatGPT is. It’s AI trained to write. It doesn’t think, though, so answers can come back sounding very plausible but be completely fabricated because it’s only a language modeler. Try it for small, specific social media posts in which you give it all the details, searching for specific jobs online using specific job titles, or giving you something to start with when you’re writing a blog post by giving it topics.

Emojipedia

Do you write a lot of subject lines? 🤔 Adding an emoji to a subject line as texture is current best practice. To easily look up and copy/paste any emoji visit Emojipedia. You can type in a prompt and it will give you all the relevant emojis that fit.

Grammarly

Clean up your writing. Make it proper and concise using the platform Grammarly. It even has a new AI-powered desktop app you can install and use on practically everything. Make your high school English teacher proud.

Content Row

Are headlines the hardest for you? Try on-line tool Content Row. Type in your topic, and Content Row will generate headlines for you. And, they’re all scored for effectiveness so you know they’ll generate clicks.

As you can see, it’s easier than ever to make your writing better! Try a few of these copywriter tools and let us know what you like.

Whatever your industry, you can no longer afford to ignore the importance of optimizing your website for mobile experience. Google recently revealed that more searches take place on mobile devises than on desktop computers in 10 different countries, including the United States and Japan. That means failure to optimize your website for mobile could leave you with as much as 30% fewer conversions!

How to Increase Your Mobile Conversion Rate

So, where do you start? You’ll need to decide whether your website will be responsive. This means it will automatically adjust based on whether the visitor is on desktop or mobile. Or if you’ll have a separate, mobile-friendly site you direct customers to. Regardless of how you get them to your site, designing your web pages with mobile users in mind is key to avoiding abandoned carts and a high bounce rate.

Optimize Your Website’s Bounce Rate with UX

A ”bounce rate” refers to the “percentage of people who visit [your] landing page and then ‘bounce’ without converting on a form or making a purchase.” Here you want a low number. Design is key to keeping potential leads and customers on your page for as long as possible. HubSpot completed an experiment by re-designing one of their content landing pages, placing an emphasis on UX design, and saw their bounce rate decrease by an average of 27%!

User-focused pages designed with mobile in mind tend to focus on simplicity. Good UX (User Experience design) can help. If a form is too long, there’s too much text to read, or the physical navigation of a page is overly difficult, visitors are likely to become frustrated and leave the website altogether. Poorly formatted pages are also more than aesthetically displeasing, as they tend to feel less reputable than their well-designed counterparts.

Safety Optimization Keeps Visitors On Your Site

It’s important that visitors feel safe while exploring your site. “Mobile users are more likely to have their passwords, app login info, and financial details sorted on their phones,” making them extra vigilant about the websites they visit. Optimize safety on your website. Make your website secure with HTTPS and displaying trust badges. This will put users’ minds at ease. Further, payment method mistrust results in 19% of customers abandoning their carts. If you don’t already make use of e-wallet payment methods like Android Pay, Apple Pay, and PayPal, consider adding them to your payment offerings.

With mobile traffic contributing to the highest percentage of global web traffic, businesses need to optimize their online presence for mobile use. The information here will get you started on the right track.

First Job Lessons to Remember

My youngest kid just started his first job. Having a first job means experiencing some serious adulting, and it comes with many lessons learned. And a lot of these lessons are ones that you can keep with you for your entire career — from intern to CEO.

Remember that book “All I Really Need to Know I Learned in Kindergarten”? The lessons learned in your first job are kind of like those kindergarten lessons. Be thoughtful and kind to everyone. Do a good job at every task. Be helpful. Be on time. Simple stuff, really, but foundational to having a good work experience in every job you’ll ever have.

Learning the Ropes

My 16-yr-old son is learning a whole new set of adult-life rules of employment. From me, from his new boss, from his co-workers. And from his fluffy charges: he works at a doggy daycare. That boy loves dogs more than people, so I am thankful that he has this particular job as his first job. He is passionate about caring for dogs. He texts me pics of his furry friends during his shifts with their names and some anecdotal cuteness they’ve just accomplished.

My son’s first job reminds me often of MY first job (not that I took care of dogs). But I did something I loved too. I took care of books, my passion. I shelved books in the Kansas City Kansas public library after school and most weekends. For an introvert who was already plowing her way through the entire science fiction section of the library anyway, it was a dream come true to work there. I checked out all the new releases first. I could put books on hold when I saw them come in. So I never missed out on reading the lastest and greatest. And did I mention that I loved putting things in alphabetical and Dewey Decimal System order?

Big Picture Lesson: Do Something You Love

Having a first job is one of the first times that you experience interacting and getting along with people who are not your family or school mates, on a regular basis. You are all working together toward a common goal. That’s something to remember. Whether that’s stacking boxes in a warehouse, flipping a burger, walking a dog or shelving a book, you are now a part of a team. You can take pride in doing a good job not just for yourself, but for the team. The feeling of a shared mission is one you’ll take to every job you will ever have, and use for inspiration.

Best Job Lesson: Know your worth

As a teenager, the best part of your first job is you are getting paid to do this! Earning an hourly wage — large or small — definitely makes you focus more, and work harder on the task at hand. You are considered helpful and sometimes even an expert at SOMETHING! So much so that they want to pay you for your knowledge or your handiwork! The realization of that first paycheck moment is your first glimpse into your ability to build skills to create value. With every job, pat yourself on the back for your next pay raise, or promotion — you’re doing great!

Use your first job to enjoy any job

As you grow in skills and get higher paying jobs, remember to savor your accomplishments, and the fact that someone wants to pay you to do something you already love doing! Remember the work friends that you’ve made and kept even when you’re no longer working together. Think about that new skill you learned, and then fell in love with and became an expert at doing. And how much that made you feel smart and valuable.

Sometimes work can feel like a grind, but when you look at your job through your 16-yr-old eyes, maybe what you’re doing is actually pretty cool. And look how far you’ve come!

There are countless benefits to automating your social media efforts. But who is best served by these services and what are best practices when it comes to using them?

Social media automation is “the process of reducing the manual labor required to manage social media accounts by using automation software.” It goes beyond simply scheduling your posts ahead of time to include content creation, customer service, and analytics reports.

Automating your social media processes reduces the time your team spends on repetitive tasks, decreases response times to customers, optimizes your posting schedule, and boosts engagement. It’s important to note, however, that social media automation is not the same thing as a social media strategy. In fact, automating your social media channels without a robust strategy in place can actually hurt you in the long run.

Be sure your content sounds “human,” even if it’s automated.

First, you’ll also need to be prepared to edit, cancel, or change planned posts. If events or trends warrant a response from your brand, be flexible. Next, make sure your posts are platform specific. In addition to different image display ratios and word count allowances, your audience’s expectations will also vary from platform to platform. Finally, you’ll need to customize your content or work with an automation tool that does it for you.

If you have a strategy in place and you’re aware of the potential pitfalls of automation, it’s time to decide what features will best serve you. Do you manage multiple accounts or produce a lot of content? It might be worth investing in a scheduling and publishing platform that will identify the best times for you to post make the publishing process more efficient.

Automating your basic customer service features

If you often interact with your customers and clients over social media, consider automating your basic customer service features. You can provide automated responses to questions. Automate “What are your hours?” Then, standardize your “welcome” message when you gain new followers.

There are an ever-increasing number of automation services and platforms out there. How can you find the right one for your business? Start with three basic questions:

1. What social platforms do you use most often?
2. Which automation features are you most interested in?
3. What is your budget for automation?

Your answers to these questions will help structure your search for the right automation platform. So start by looking at the large platforms, like Hootsuite and Buffer, and then seek out smaller service providers as necessary based on your needs. Got questions? Give us a shout!

Welcome Lauren, our newest “Rock Climber” is a welcome addition!

It’s time to welcome a new team member — Lauren Allen — to the Porch. She’s a graphic designer and photographer. We love adding members (and their fun rock-based titles) to our team, and we’re so excited to introduce you to Lauren Allen. You can read about her on our team page, and today, we’ve asked her a few questions about her perspective on graphic design, so you can get to know her better. And then you can send her a big “howdy!”

What is the biggest misconception about design today?

That anyone can label themselves as a graphic designer because they can make a graphic with canva. 

What advice would you give your younger self, Lauren?

Love yourself, and be kind to people. You are beautiful.

What is one of the biggest lessons you’ve learned so far in your career?

Not everyone will like your style of design but as long as you are proud of your work, you will excel.

What does good design look like?

Good design is making something that the client can be happy with and proud to show off. 

If you could be anywhere in the world right now where would it be?

I’d love to go to Japan to experience the culture and have great food!

If you could go to dinner with one person living or dead who would it be?

My grandma on my dad’s side. I never met her but apparently, we are very similar and I’d love to see if that’s true. 

Describe Lauren Allen in 3 words:

Kind, Funny, Honest 

Tell us about a major milestone in your life?

I finished my cleft lip journey 4 years ago. It took about 20 years from multiple surgeries and a lot of dental work, to complete it. 

How would you describe the culture at Front Porch Marketing?

The culture seems very inviting and warm. Seems like a cool group of people!

From your perspective, how does Front Porch Marketing differentiate itself from other marketing companies?

Front Porch differentiates itself by making the working environment super collaborative and easy. Everyone is always open to help or giving an opinion which is hard to find in other marketing companies. 

What is a fun fact about you?

I used to do Japanese theatre in middle school called kabuki.

Do You Have a Plan For Your Business for Next Year?

At Front Porch Marketing, we live and breathe small business marketing success. We love to see our clients grow and thrive, so we’re always sharing our small business marketing tips and tricks! Every week on our blog this year (and past years) we’ve shared some of our insider knowledge on websites, PR, design, content, social media, email marketing and all things marketing to help our readers build their business through marketing done right.

Rock Your Business With These Marketing Tips

Having worked with so many small and medium-sized businesses, in just about every industry, we’ve got quite a bit of knowledge to share. Maybe it might help you set your business up for success in 2023 too! Since it’s the year-end, we’ve gathered up the best marketing tips and tricks for you in the list below. So bookmark this page, and you’ll be building your marketing practice in no time. Need help implementing any of these marketing strategies or tactics? We’ve got you covered, just ask!

Creating your Marketing Plan

Marketing Strategies for Start-Up Businesses

How to do a Branding Refresh

Designing a Logo to Represent Your Brand

Event Marketing Tips

Maximizing Your Marketing Budget

Effective Media Relations

PR Best Practices

Assessing your Social Media

Upgrading Your LinkedIn Profile

How to Do Successful Social Media

How to Write for your Business Blog

Building a Great Website for your Company

Email Marketing Tips

Text Message Marketing Explained

Working with Social Media Influencers

We Hope Your Find Our Marketing Tips Helpful

As we close out the year, we want to thank each and every one of you for reading our weekly blog, and newsletter. Let us know what you’d like to know more about, and we’ll try answering your questions in a blog post in 2023. We wish your business endeavors much success next year.

Welcome Debbie, or shall we say “Rock Climber”!

It’s time to welcome a new team member to the Porch. We love adding members (and their fun rock-based titles) to our team, and we’re so excited to introduce you to Debbie Stern. You can read her deets on our team page, and we’ve asked her a few questions so you can get to know her better. And then you can send her a big “howdy!”

What is the biggest misconception about marketing today?

People often say they don’t have the time or the money to do any marketing. This naivete is typically due to a lack of facts, education, and information that impedes growth. First, there are countless professionals available to assist small businesses with maximizing their resources most effectively. The right agency or team can develop a strategy to meet your needs on a limited budget. Even some smaller, inexpensive initiatives (such as online promotions, press releases, email marketing, and social media campaigns) can be implemented without spending a fortune and still demonstrate a successful ROI.

What advice would you give to younger Debbie Stern?

Sometimes taking risks and making mistakes is the best way to learn.

What is one of the biggest lessons you’ve learned in your career?

There is value in networking, building, and maintaining relationships. It’s not what you know, it’s who you know that makes the difference.

What does good marketing look like?

Good marketing engages or educates your target audience in some manner. If you can also demonstrate a ROI, then it’s even better.

If you could be anywhere in the world right now, where would it be?

Sipping a glass of wine in a piazza in Florence, Italy

If you could go to dinner with one person living or dead, who would it be?

My teenage son, whom I never see at dinner, or anywhere else, for that matter.

If you could describe Debbie Stern in three words, what would they be?

Persistent. Resourceful. Thoughtful.

What is your favorite thing about Front Porch Marketing?

The commitment, dedication, and shared expertise.

Tell me about a major milestone in your life?

A major milestone is occurring right now. My 17-year-old son is applying to colleges while I am transitioning my parents from their lifelong home in Houston, to Dallas. A lot of change at one time.

In what ways do you see the team at Front Porch Marketing have aligned values?

We are all devoted to moving the needle for our clients, whatever it takes. We enjoy the process of research and discovery and developing the most creative, competent, and cost-effective solutions for our clients.

How would you describe the culture at Front Porch Marketing?

Collaborative. Flexible. Authentic.

From your perspective, how does Front Porch Marketing differentiate itself from other marketing companies?

Projects are assigned to the right person for the right job. Front Porch Marketing plays to the expertise and strengths of our team, ensuring that each person is the best match for the assignment. This allows each team member to contribute most effectively to powerful branding by making connections, informing, educating and generating engagement.

What is a fun fact about you?

I am addicted to a plethora of TV shows and was once a contestant on Wheel of Fortune for College Week.

Sustainability is top of mind with consumers. They have more choice than ever on where to spend their money. So more than ever, companies are focusing on sharing their sustainability efforts with their customers. Does sustainability affect consumer buying? The data says yes.

ESG (Environmental, social and Governance) are the criteria used by companies to build value. They organize business objectives around sustainability-focused risks and opportunities. Initiatives can include customers, supply chain, and even employees of a company. So get started! Basically, start by tracking your company’s impact on the environment. Then, measure your sustainability. Finally, share the results. This process can influence consumer interest in your company, your products, and your services.

Sustainability: What is ESG?

The environmental, social, and corporate governance framework highlights three areas where companies can track their sustainability. This can illustrate their impact on the environment.

• Environmental: Does your company strive to preserve the natural world? Chiefly, talk to your consumers about how you are addressing climate change, pollution, water management or greenhouse gas emissions. This information could take the form of a Sustainability Report at the end of the year. We do this for our client Acme Brick every year. You might apply content marketing on your website. Or use social media posts to highlight specific places where your company has excelled.
• Social: Does your company focus on including and supporting a diverse community? Referred to as DEI (Diversity, Equity, and Inclusion), this set of actions enhances employee engagement and retention. Firstly, this could look like employee spotlight blog posts. Or you can engage the public with PR. Additionally, you might establish and promote programs to broaden your talent pool. Or you could support employees by offering training programs, like our client Diamond Brand Gear does.
• Governance: This aspect of ESG covers topics like cybersecurity practices, corruption prevention and management structure. Indeed, talking about your company’s efforts in these areas reassures clients that your company is solid. It can highlight innovation. Generally, you can share posts on LinkedIn touting an advance your company has made in one of these areas, as an example.

Consumers Want to Buy From Companies That Support Sustainability

As 83% of consumers demand more ESG best practices from companies, 91% of business leaders now believe that their company has a responsibility to act on ESG issues. Conclusion? Obviously, consumers want to follow, buy from, and visit these companies more readily than ever before. And it’s not just consumers that want brands to take on these initiatives. 86% of employees say they’d prefer to work for companies that care about these issues. Sustainability has become one of the top issues that people care about.

Sustainability as a business goal is not a trend. Certainly, it is key to creating meaningful relationships with your customers and your employees. First, make sustainability your company’s business goal. Next, set up programs that support sustainability. Then, track and talk about your success. Therefore, this process is a fountain of content that you can share with your customers. Grow meaningful relationships with them centered on sustainability. And in turn, grow your sales based on your customers’ desire to make financial decisions tied to the social good your company is doing.

Our new high school interns Abby and Anna will be joining us on the Porch this summer.

Everybody say hello to our interns from Ursuline Academy of Dallas. Every summer we host interns from this high school, and give them a little taste of what a professional marketing career might look like. They’ll be visiting clients, creating content, researching topics, preparing branding documents, learning some analytics and PR skills, and we’ll even have them write a blog post here on our blog. We are proud to support and mentor the next generation of Ursuline Academy students, as we have for the past seven years.

We asked our Ursuline interns Abby Sanders and Anna Wilson a few “get to know you” questions, so y’all could learn more about their GenZ perspective.

Ursuline Intern Abby Sanders

1. What makes you want to have a career in marketing? I have always been really creative and have a playful sense of humor. I believe that marketing may be a good way for me to be able to express these traits while pursuing a career I enjoy.

2. What is one of the biggest lessons you have learned so far in your life? During the pandemic, I learned the value of not stressing out over the small things and how much I should value the time I have with others. 

3. If you could describe yourself in three words what would they be? Friendly, Optimistic, and Hard-Working 

4. What are your goals for your time at Front Porch Marketing? I am really excited to learn about what a profession in marketing would look like and develop skills that will be helpful throughout my life. 

5. If you could go to dinner with one person living or dead, who would it be? I would choose Walt Disney because he followed his dreams and pursued his passions to become immensely successful doing what he loves. My family and I love to go to Disney World, so I would love to meet the man that made those bonding experiences possible. 

6. What is a fun fact about you? I love to travel with my family and I have been able to visit 7 different countries!

Ursuline Intern Anna Wilson

1. What makes you want to have a career in marketing? I want to have a career in marketing because I love social media and understanding people. Marketing is always growing, especially with the influence of social media. It allows people to gain so much information all in one place. I also find it fascinating the way people consume information and how one Tik Tok can immediately make someone buy a product.

2. What is one of the biggest lessons you have learned so far in your life? One of the biggest lessons I’ve learned is that balance is a necessity is all aspects of my life. Whether that be between school and my social life, or making time for myself, I feel the best, and do the best work when I do not overwhelm myself with one thing. 

3. If you could describe yourself in three words what would they be? In three words, I would say I am enthusiastic, caring, and determined.

4. What are your goals for your time at Front Porch Marketing? My main goal at FPM is getting exposure to the marketing world. Seeing as marketing is not a class in high school, I want to learn as much as possible through real world experiences. 

5. If you could go to dinner with one person living or dead, who would it be? I would go to dinner with my grandma to hear her advice and understand her life from my current, older perspective.

6. What is a fun fact about you? One fun fact about me is that I love cows and think they are really funny!

Two Rockin’ Additions to the Front Porch Team!